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29%
1.62 

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TruJet Reviews

Avoidable Airline
Mar 23, 2022 03:25 PM997 Views

I have had the harrowing experience of my booking being canceled twice. This is an extremely avoidable airline. I had once booked a ticket for my son Veeraditya Kushnoor and also selected a seat, paying for the preferred seat and also the inflight meal. However, the cabin crew refused to serve him the food and collected the amount for the food from him. This airline cheats people. I hope the Prime Minister, Civil Aviation minister, and the Minister and MP of Bidar take note of this. The airline appears to be just a statistic so it will look good in the list of airports with an addition. The people of Bidar are regular flyers and there is no dearth of passengers.


Somebody so something about this. Otherwise, this will reflect in the forthcoming parliament elections.


Truejet name must be cheaterjet
Mar 03, 2022 05:34 AM1251 Views (via Mobile)

Truejet that’s a unfair name


Real name is cheaterjet


They cancelled flight without any notifications


Haven't received refund of cancelled flight
Feb 10, 2022 11:11 AM1272 Views (via Mobile)

Booked flight from nasik to Ahmedabad, they cancelled flight on last moment without any valid reason. On top of it they haven't refunded my money. Four days have passed.


Swear won't take a flight again even if offered for free. Worst ai


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Pathetic Service
Dec 03, 2021 06:30 PM2125 Views (via Mobile)

This is probably a disaster service. They cancelled my to and fro flight to Vidyanagar without sufficient notice that I was forced to cancel my trip. When I called the Bangalore office to talk about this issue, the lady agent was totally rude and was with an attitude, " we are giving your refund". I didn't receive my refund even after 13 working days and I lost Rupees 2400 (half the price) for hotel booking. Pathetic service and I will never travel with truejet.


Poor customer care service
Sep 30, 2021 01:30 PM2460 Views (via Mobile)

Extremely rude staff ..9 am z7aaee was my pnr and the executive asked me shut up and then said customer should only listen and not talk


Good traveling airways
Aug 18, 2021 08:37 AM2916 Views (via Android App)

Good experience inlow cost airlines it I'll recommend for those who want to cost cut and traffic free boarding, plane seats are very comfortable .


Worst airlines
Jan 23, 2021 10:46 AM4227 Views (via Mobile)

Most untrusted airlines ever available. No punctuality. No prior communication. Doesn't respond to calls/emails.


Pathetic and irresponsible
Dec 28, 2020 10:22 AM4466 Views (via Mobile)

Simple web check in process is a Herculean task and customer care agent is unavailable any time you call. Pathetic and horrendous service. Wouldn’t recommend and please avoid this cheap airline


Never Travel
Dec 23, 2020 10:45 PM4541 Views (via Mobile)

In my whole air Travel , I really experienced a bad experience from Truejet,


Please I request to schedule the flight on time first it's really bad ontime schedule...


There will be passenger depending on Flights which has individual dependency in their own way.


Really bad experience from Truejet and also crew must show some good behaviour in Airport, that's their own responsibility to maintain good behaviour with Passenger.


I decided not to travel anymore with Truejet,


And I also say this thing to everyone in my network and say not to take Truejet anymore


Trujet cabin crew member tried to crash airplane
Nov 07, 2020 08:54 AM4794 Views

I traveled from Tirupathi to Hyderabad on Nov6th. in Trujet Seat number 9F.


To my bad luck my seat will not stay in upright position. passenger in the back requested change of seat, as you know in covid time the airplane is only half filled. Cabin crew said boarding is still going on please wait. I told the passenger in the back don't worry I will not lean back until you change. To my surprise the seat before me also in same condition. at this moment I was smiling thinking about my odds.


I requested cabin crew after boarding is completed mam can I change to the adjacent seat. she said no. I was thinking ok its just 1 hour flight lets adjust.


here comes the surprise, one of the passenger brought a cabin luggage which don't fit in overhead compartment. the same cabin crew, brought the bag and placed it in the empty seat next to me and assured the person owns the luggage its here and its fine. I said mam its not fine. it has 2 problems I am sitting next to a luggage around 16 kgs with out any support in a plane about to take off. also there is a reason in covid times why plane is half empty(social distancing).


she just ignored me, I waited and request her again saying mam could you please move it. she just ignored me again. this happened for couple of times. I asked her at least you could have buckled the seat belt on it.


there is a reason why smoking is not allowed in airplane right, same is true for bringing a bomb. it might hurt someone or potentially cause crash. placing 15-20 kgs bag with out any support is also equally dangerous, it might seriously injure some one.


after landing I asked the crew, mam why did you do that, she said it is not fitting in the overhead locker. I said if so why did you forced me to take responsibility to it. I think at this moment I am sure, she understood nothing.


I don't know where is the problem, is it in Trujet training or in our indian mind set of "lets adjust its just 1 hour". everything looks fine until that one bad incident, mistake of one crew member could potentially cost lives.


Worst flight
Oct 21, 2020 08:25 PM4643 Views (via Mobile)

We have a flight from goa to hyderabad.Previous day we are trying to do web check in but we are not able to do.And other thing no updates from the airlines whether it's cancelled or delayed.Really making the passengers in horrible condition.We called to the airline , customer number .Plz check your number.What's this.I request don't book in trujet airlines.


Horrible experience
Jul 11, 2020 02:45 PM5060 Views (via Mobile)

Worst service ever, never fly with trujet. Horrible exp. Just go fr indigo or any other airlines but nt this


Worst service in entire world
Jun 15, 2020 03:15 PM4750 Views

Customer care people are MC, bad language shut the airline and beg on streets flight delayed but denied to refund, no responsibility


No value of customers f.k you Truejet, enjoy with customers money that is why India is still struggling bacause of you people


Save indians and middle class from this type of fraudsters


Worst airlines
May 28, 2020 05:29 PM4881 Views (via Android App)

Trujet is the worst airlines in India. It charges very much, its air services are very bad. Air hostesses are not talking in a correct way and because this airlines is not so busy and famous it always delays. Last year I travelled from kolkata to bhubaneswar in trujet flight. I regretted to travel in this flight.


Bangalore, India India
Irresponsible behavior from staff
Mar 16, 2020 07:07 AM4753 Views (via Mobile)

I don't have zero ?? available else I would have given this airlines , I had a flight from Bangalore recently , trujet guys don't even had a proper counters for providing boarding pass , I was supposed to reach 45mins prior to my flight departure but because this don't have proper counters I was waiting for staff near their office at airport . But when one staff came and I asked her about the counter and boarding pass she said flight already left and she can't help , my flight was at 11:40 and the time she came to office it was 11:05 , because of their mistake and irresponsible behavior I had to suffer . I recommend not use trujet , whole staff including their airport manager are buffmasters , fake and grade 3 airlines who don't help their customers and when I had mailed nd called their customers support , no one answered and replied till date . This is very unprofessional airlines and I urge people not to use this.


Worst dont book by seeing price. Be careful
Feb 07, 2020 11:32 PM5613 Views (via Mobile)

As i reached aurangabad i received message that my next day flight ia cancelled. I m travelling with 3 other elder people. We have to reach back home next day but i no option available at last moment. I booked other long duration flight with stop which cost me like international fair. When u call call centre, they just hang up by saying all r busy. No idea what about refund, no regret. If they dont get sufficient passenger, they cancel flight. Now i found lots of review of same nature. So be careful...


Worst airline and service who cancel last minute
Jan 25, 2020 10:34 PM6184 Views (via iOS App)

Worst airline and service ever! My sister who has a 1 year old baby- after a lot of thought left her baby with me and went for a one day function to goa. She had booked a 12: 55 pm truejet goa to hyderbad return flight ( flight number 2T-1TT) for Jan 26, 2020 and they called her and informed her at 9pm on Jan 25, 2020 that the flight is cancelled. When my sister expressed her anguish and asked to be put on an alternative flight- they said sorry we can’t help you and the flight is cancelled due to technical issues.


Please understand that this was my sister’s first one day trip without the baby which she made with a heavy heart. And most of her day was spoilt coz of truejet which cancelled the flight last minute without any reasons. We have been on phone and had to book a 14k alternative flight for an inconvenient time as she cannot stay away from her baby.


Thanks for the worst service ever and I am going to file a consumer complaint against Truejet airlines. Also I hope no one ever books tickets with this stupid unprofessional airline.


Most unhappy and sad for my sister and her baby. I would give a negative rating if that was possible


Comfort , safe , fast air line in India.
Jan 24, 2020 07:43 PM4328 Views (via Android App)

This air line is one of the best air line in India.


It help people to go fastly, comfortable, and safely to reach their destiny.


It give big discount on tickets to manage a common people also.


It also connets many major city and counrties with India and allow foreign to come India it is proud to India that foreign come to see and travel in India ? .


Flight delay by 4 hours
Jan 23, 2020 09:28 PM5829 Views

Worst airlines ever. They have delayed my light 4hours and in return they are not willing to give me my refund back. They don't have any other airlines for the whole day. They have this worst rule saying they will refund only I thee delay is more than 6 hours. What do they think? People need to sit at the airport leaving all their meetings. Never book this airlines for an emergency purpose


Stupid Staff . Bad Travel experience.
Jan 21, 2020 10:24 PM5053 Views (via Mobile)

Today Travelled from Ahmedabad to Aurangabad. Pilots dont know how a smooth landing should be, they overshot the Runway too. We had to wait inside the Aircraft for around 45 min even after landing, just as there main engines could not be swithed off. Risky Travelling by TRUJET. Totally Unprofessional Staff Especially both the Airhostesses. Very rude to talk to........you feel as if you are Travelling by a State Transport Bus. Its better we look for Better options to travel ...than Trujet. WORST Airline of India as of Today.


Kshitij Agarwal


9325200144


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