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Travel Air (zmadras), Chennai Reviews

Chennai, India India
Please don't go Travel Air Madras for trips more t
Oct 01, 2016 09:36 AM 3274 Views (via Mobile)

I have gone through many travel agencies but my experience was really worst with Travel Air Madras. I want to tell everyone not to consider this for any long trips of more than three days. I went Delhi Agra Jaipur trip with this agency and they booked the flight tickets too.At the arrival of Delhi airport they arranged a car without any GPS fitted with and a driver who doesn't knows anything in Delhi.I was like wondering how they can send a driver who doesn't have any knowledge of that place for a tour like that.From airport we thought to go sight seeing directly so we told the driver to go to red fort, he took 2 and a half hour to reach.From this itself you people could just imagine how frustrated I would be.The driver didn't cover all the places which was given in the itenary.:-( .We called the person who arranged the trip from travel air madras and asked about why they have sent a driver like this(I called after I reached red fort because at that time itself I knew it won't work if I want to continue my trip with this driver.) They told like we will check on it but they didn't do anything nothing changed same driver for 5 days .:-( After coming from trip again I called the agency guy and asked why you do nothing, they told me like you didnt call again so I thought your issue got over.My god I was thinking like atleast he could have called me and asked.Totally it was like unsatisfied, it has been one month and I'm still not getting convinced of it.I don't want anyone else to go through these kind of situations.That's the main reason behind this review I'm writing.


Chennai India
Worst customer service!
Apr 13, 2013 05:55 AM 2197 Views

I had a very bad experience with travel air madras @ Anna Salai Chennai I booked a package to Kodaikanal and paid 4400 rupees, later I cancelled 1 week before the travel date...While cancelling, I was informed that the refund will not be 4400 and it will be lesser, I said 'ok'.. and then the problem started...


I had to fight them really hard to get refund. After 3 months of struggle, got 2000 from them with bullshit reasons.. the highlight is that they itself suggesting me to file a case against their company to get back 2400...I found it funny and pissed off at the same time...


I don't have time to do all these end of the story is I lost 2400 rupees without any proper reason..


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