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A-64, Naraina Industrial Area, Phase I, New Delhi 110028, DL

+91-11-46869222, +91-11-45593500

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Trackon Couriers Pvt Ltd Reviews

NEVER, EVER use this courier service
Aug 29, 2017 10:57 AM 2482 Views

A courier sent from Delhi to Chennai under AWB 1330483802 on 18th Aug has not been delivered till 29th Aug.


The online tracking does not have any update. When I call the Ambattur HUB of this courier company, I was told that the delivery boy does not know the address. The tone of the response from the representative clearly shows that the company is not a professionally managed company and is worst than a street corner paan shop. The person who sent the courier from Delhi made a BIG mistake by choosing this courier to send the parcel. Please spread the word to your friends. Companies with such attitude will learn a lesson only when they go out of business. In today's competitive environment, every other business is trying to improve customer service to retain and improve business. Surprisingly TRACKON thinks business will come even when they don't perform. Let us prove to them that they are wrong.


They don't deserve to be in business!


Worst Courier service ever
Aug 07, 2017 06:54 PM 2823 Views

This is one of the worst customer service I have come across. The parcel was suppose to be delivered on Thursday(3rd Aug), your delivery guy gave me a call he was unable to find the address and said he will comeback on 4th. There was no response till 7th. When I called him up he lied that he tried to contact me and my number was not reachable for past 4 days. I have been receiving calls through out the day for past 4 days so it doesn't make any sense. Also when I every other delivery companies are able to find the address without any issues, why are your people so lazy and incompetent. After calling him on 7th he said not to disturb him and he will come on 8th. The parcel is a Rakhi which is on 7th if you retards are aware of it.


One of the worst than the worst courier service.
Jul 25, 2017 05:02 PM 2681 Views

One of the worst than the worst courier service.


I ordered a product which was sent to me via Trackon couriers. I got the tracking details from the seller, and they were delayed due to some religious ceremony; However, I got no notifications from the courier. When I tracked the details, my courier was already on it's way back to it's origin point, reason being no body at the address even after 3 attempts. It was a fake reason, I reckon nobody from the courier tried to deliver the parcel to my doorstep.


Now, How am I sure about it, see following reasons:




  1. I stay in a society, where we have a security guard and anybody who comes in will have to see him.




  2. In the weirdest of the thoughts, if I consider that the delivery boy missed the security guard all the 3 times, and went straight to my door, it is impossible that he won't find anybody there; My wife stays at home along with my kid, and my parents.




  3. Now, even if I consider that nobody Faizabad the door, there is a common practice with the courier company that they call the customer. They may say we called but it didn't connect, give me a break! There are no network issues, neither at my home, nor at my office; So if I was at any of the places I'd have got a call, at least 1 out of 3 times.






Pathetic! even worse.


I may not blame the whole company for this, but the local agency or the delivery boy, they sure are the culprit. They're spoiling the name.


It happened second time as well, 2 times in a row and the Panjagutta center do not bother to call the customer, they simply return the package mentioning a fake reason.


If somebody from the company is reading this, you can track this incident with tracking number: 1326495809 and 1330546895; also educate your staff to answer the calls and to have a ethical conversation.


@mouthshut: please provide option for negative rating as well, above incident is not bad, it's worst, from a service provider point of view.


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Fraud Trackon Couriers Pvt Ltd in Rajkot
Jul 25, 2017 03:06 PM 2449 Views

Fraud Trackon Couriers Pvt Ltd in Rajkot Noone receives your call. Noone will give you answer everyone is busy with teen Patti and Whatsapp. Worst Customer service and worst staff no manner. If you want to lost your parcel then go for it.


One time kill yourself but never ever use this Worst Fraud Trackon Couriers Pvt Ltd in Rajkot Company in Rajkot. Please read before parcel. Sliver chamber offer review note it's for rajkot


Faridabad India
Worst ever courier service, Completely fraud.
Jun 10, 2017 12:53 PM 3474 Views

Worst ever courier company, unprofessional, fake information, poor tracking system. poor customer service, Most of the information provided on the website is incomplete or incorrect. Fools are sitting in costumer care center. You can never trust on trackon courier better to use Indian postal service.


Worst courier service, not capable
May 16, 2017 01:30 PM 3195 Views

Worst courier company anyone can find in india.


unprofessional, fake informations, poor tracking system.


poor customer service,


Most of the information provided on the website is incomplete or incorrect.


No real time communication, Courier people do not even call the customers.


rude staff, illiterate staff.


long holds, courier guys are signing the receipt on their own, and stealing the packages.


No resolutions after so many follow ups.


Mumbai India
The most useless courier. NEVER EVER to use again
May 09, 2017 10:58 AM 3169 Views

The most pathetic courier service, which is way slower than the post and very irresponsible employees ever seen in my life. A courier do not reach even in 5 days within the same state where.


There excuses




  1. The boy didn't go




  2. I have no time to send SMS to track.






Seriously?


Do not even deserve one star. Need to have negative rankings for these kind of fraudulent companies.


Choosing them will cause only lot of paid frustration.


Trackon courier Pvt Ltd. Not a good in job.
Apr 26, 2017 02:19 PM 3569 Views (via Android App)

First of all its not a good to make a good job. Always doing a pressure on the working way make you feel like Hazardous and never make you appreciate to be on growing way. Always make a job at there own system whether they are not working. Always problems in communication with the all because no team building exercise there. Always make a priority to the worst cases there are all the worst cases. You got 100 of cases and 20 bosses to reply. There no support from any single seniors. Always just make you the down and down just a make the work and as he / she any single time don't work as the Bose the way needed your just a crash to put into durst Bin.you will always found there an internet connection is not replying. And electricity maintaining is not working properly. Just crazy.


Udaipur, Rajasthan India
The Worst services of TRACON They are Lie people
Feb 28, 2017 08:38 PM 2974 Views

Dear Sir


My one consignment No. 1100905065 was booked from Ajmer on 21/2/2017 and delivered only on 28/2/2017 at 7.30 PM. The problem web tracking was showing that the consignment is delivered on 24/2/2017 but we have not received the same. After inquiring from office at Udaipur they were adamant that the consignment is delivered on 24th only and we have the signature. When we asked to show us the signature they refused . After very much problem(8-10 hrs) we have come to know that they delivery boy signed fake and telling lie. It was a very important item and lost everything as it delivered so late. It is really shame on Trackon part.


Vishnu Garden, New Delhi
Slowest courier
Feb 26, 2017 11:04 PM 7246 Views (via Android App)

I was expacting a courier sent to bangalore from delhi on 3rd jan 2017. When I checked tracking POD online I found that it already showing your courier is out for delivery on 7 jan 2017 and after 5 days I did not receive the courier so, when I called on customer care number and the staff member who received the call was very rude and not willing to listen to the my query. So do not use this TRACKON courier services its realy bad courier service.


Very poor service
Feb 05, 2017 11:46 AM 6638 Views

Really poor service provide by this comply.


It's 7 days long but still I did not get my courier.


I will never told anyone to use this courier service .


They do not provide feedback section on their website so I am giving review here .


Please don't use this courier service anyhow.


I have never seen such like bad service in any other courier service.


I think they should call before delivery courier just like e-commerce company do but they not do such like thing.


Bullshit service.


DON'T USE TRACKON COURIER, THEY ARE NEVER ON TRACK
Feb 01, 2017 10:29 AM 8499 Views

My courier Docket No. 3300409939 was expected to be received in Hyderabad but even after three days of it coming in Hyderabad, nobody from Trackon contacted me. When I tried to reach their local office/branches phone numbers most of the mobiles were switched off and landlines were unanswered. This is their professional Standard. I had medicine which was in Hyderabad for three days but I could not use it, thanks to this useless Courier Company. When I called their Corporate Office I had to confirm if their Hyderabad branches are existing or not. Then they said they have offices but they were cluesless as to why no body has contacted me. So for namesake they are Trackon but they ARE NOT KEEPING TRACK OF ITS SERVICES.


My personal suggestion, don't use them no matter how urgent it is. It is better to use Speed Post or any other courier but not this. Useless/Unprofessional and senseless team.


I am forced to give one Star, although they don't deserve even lower than that.


Status of AWB No 3300409939 Not Updated


Details


FROM TO     MAN. No.     DATE     TIME


PATNA DELHI H.O.-01145593500      BN4517814      25/01/2017     12:58


DELHI H.O. DELHI AIRPORT HUB-01125674928      V1951343      27/01/2017     21:39


DELHI APO. HUB HYDERABAD OPS HUB-04027846604      BN4551613      28/01/2017     02:04


HYDERABAD-(A.P. ERRAMANZIL-09963840099      BN98547      30/01/2017     10:53


Hebri, Karnataka, India India
Worst courier service & irresponsible employees
Jan 18, 2017 12:36 PM 3843 Views (via Mobile)

My courier has been reached to Bangalore on 16 Jan but still not got in hand& I called to office, it's always busy& by luck call connected but not received, then I called to employee 9972366208, but he is so rude& dint give me a reply also, spoke rudely& disconnected the call


Worst people


Worst Service
Jan 06, 2017 12:44 PM 3969 Views

Trackon Couriers Pvt Ltd


They don't deliver product on time and without calling you or any intimation they will simply update status as'CONSIGNEE REFUSED' online.


If you call or mail, no one will receive the phone.


Very poor service. They should improve their service if they want to continue.


I had sent a courier which was very urgent to some one's office address. Without calling her, they updated status as'CONSIGNEE REFUSED'. And when I called back they did not even respond properly.


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Very bad experience my expensive things not given very bad service customer care number wrong not respond plz no choice any body

Mar 15, 2022

By: ps7892045

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