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Employers Home > Employer > Courier and Logistics Companies > Trackon Couriers Pvt Ltd
Trackon Couriers Pvt Ltd
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A-64, Naraina Industrial Area, Phase I, New Delhi 110028, DL
+91-11-46869222, +91-11-45593500
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Worst courier service my PANCARD reached in Rajkot since 10/6/22 but till 6/7/22 not delivered and more than that there website shows already delivered with signature. After personal visit to there office they says for PANCARD delivery they have given contract to parfect courier. when we visit to parfect courier he show us delivery with signature when we say that was not our signature then say delivery boy was taken your consignment and delivered today since week and trackon authority also not responding properly
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I booked some documents from Chandigarh for delivery at Delhi.
They remained undelivered till six days. On seventh day I requested the receiver to go to Trackon office and collect it.
They don't take mobile number when booking - first sign of unprofessionalism.
Their call centre doesn't pick up. And it operates only 10 AM to 5 PM.
If you insist on delivery and make the Call Center lodge a complaint, they will insist on taking the receiver on conference call before accepting any issue. As if as a customer I am supposed to be verified by the seller!
I forced the customer care to take down the receivers number. He only got calls from delivery agent saying that he was coming. He never did.
And this is at an address where other couriers deliver.
I didn't recieved courier for 10days... courier is in his branch, he is saying take it from the courier office... wrost service
YOUR RATING ON
The service from this company is literally horrible, for 2 days delivery time they take more than 15 days, when we complaint to c.c, they mostly dont pic the call or it will be in waiting till you get exhausted, most of their branches contact numbers will be ringing but no one lifts the call. Even the costumer care number itself will not work. They register the complaints but will sent you the message as the issue is resolved, where the problem still persists.
So my dear friends, pls be carefull and take care for an services with this company. For any urgent documents pls dont go with this courier, thoguh the price is cheaper compared to professional courier, but from service front, trackon is horrible.
I am writing this message with lot of pain.
The trackon couriers - Mulund East has misplaced my parcel worth RS. 4500/- and are just giving lame excuses when asked to return the money. And its been more than a year that I am following up. I had called Mr. Kadam, Mr. Daljit Pandey and someone else as well but only get the excuse that its under process.
I had already submitted written letter to these guys. Such a shame that they dont return the calls neither call back.
And this is the second instance and the amount is also much.
Don't send any couriers via trackon, especially Mulund East.
They inform after 10 days of delivery in their destination office, and they will not deliver at a document at home as they doesnt want to deliver there.
Charge for home delivery but they sad take away your pakkage very bed service and talking of way not god
Worst service, takes long time and no response from customer care, only one option we have to wait for unlimited time.
SPECIALTIES
Staying true to its name: Keep tracking forever.
Trackon courier service is a fully trained courier service in being USELESS, WORTHLESS in every department.
Highly trained professionals who are INVISIBLE, FREELOADERS.
Expertise in providing #1 SHITTY customer care service.
For delivery pan card they are demanding 100 rupees, no need to pay a single penny to them. Already we pay to Nsdl the courier charges.
These guys are rude and have delayed my shipment by 3 days, no answer if called and now it suddenly shows the package delivered with some random signature on it. Who has he delivered it to NOBODY KNOWS. Nobody to call and ask. Please never use trackon courier services there are high chances your shipment will either get delayed or disappeared and you will have nobody to run for help. I have attached a picture in which there is not my signature.
No any customer support. parcel not receive last 11 days
Worst service ever received from the service based business company. You guys have worst service
Booked on 1st nov , after not getting my parcel , complaint made and after several complaint they have me another tracking number which shows parcel received on 8 nov. After tracking parcel received in mumbai but didn't got it. I made a call to courier . So unprofessional reply from them . Don't know what happen to my parcel.
I received a call from delivery person who asked me to come like 2-3 km away from my address saying we don’t deliver in your area in Shimla. I told him my house was on road and he could drive up. But he denied saying I can’t and was very rude. I wonder why the accepted courier when they diner deliver in my area. Their segued sucks big time.
Worst courier company I ever seen they people stole your parcel then after said that is misplaced and then no response from company and frenchisee... totally ignored the customer....so guys if you sending from this courier ready to bear risk by own ...worst experience I have bear loss of 10000 and now everyone disconnect my call
We have tried Trackon Couriers twice and both times their service has been disgustingly bad. What should have taken 2 days to deliver took 15 days the 1st time and 5 days the 2nd time. Worse, their courier staff are rude and ill-mannered. When you ask why it took so long they answer "I don't know". And the package had been handles so badly that the contents were shattered into pieces.
Unfortunately, it is the second time I have faced this bogus company because NSDL chose this company to deliver the PAN card.
They don't care to inform you that the parcel has arrived in the city, and then when you contact them, they'll give the excuse that location is not in serviceable area, where the location is in the main city, on a major road(i.e. railway station road), just 3KM away from their office.
They literally want you to come and collect the parcel, so that they can save on fuel and enjoy chit chat.
Trackon's is a customer unfriendly company. Their disrespect to customer comes naturally to them. If you wish to be insulted, please use their services.
Day time liar they are and full of people who don’t want to work. They don’t have any shame in lying even after caught red handed. DONT EVER USE THEM!
Please never use trackon as your courier providers. They have 0 professionalism, they never answer your calls, they will never take your complaints seriously.
I beared a loss of 5000 rupees because my courier never got delivered. And the reason i got was that the area is unserviceable, like seriously you shouldn’t have booked the order then.
Showing: 41 - 60 Reviews on Trackon Couriers Pvt Ltd
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Very bad experience my expensive things not given very bad service customer care number wrong not respond plz no choice any body
Mar 15, 2022
By: ps7892045
Answers: 0
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