These are my experiences with Total mall on Sarjapur Road.
As soon as you enter the mall , smell of Non veg section ( coming from Top floor ) engulfs you. I went to the mall couple of time because of perceived Value for money and proximity to my house. But this horrible Non veg section smell on the 2nd floor is horrible. I can not understand why the Mall management sell Non veg products in an open area, It should be an enclosed area so that the meat products smell is contained in that, however in this mall the section is wide open , whether you are buying vegetables\grocery , you have to leave with that on the whole floor.
Other big complaint is lack of AC on the Mall 1st floor , You end up sweating, suffocating ( thanks to the modern architecture , building are build like - No AC -> No fresh Air intake )
Within a short while you want to move out of the floor.
Staff roams around on the floor just like in a Govt office. If even if you ask them they wont bother to take you to that very place , instead will point fingers here and there.Billing Section is the biggest bottleneck, Bar code scan system is still not evolved in India, A good 30-40% of total time is spent in the queue. I can recall clearly in UK\USA\ Japan , by the time I am still figuring out the Currency notes and coins , the Billing guy is through with billing and waiting for the money.
Simply because , Scanning system is 3D and is embedded on the surface of the billing desk, so counter guy just keep on sliding the items one by one quickly. and within a moment checkout is done.
Anyway , the billing system is same everywhere in India.
That's all
Rajiv
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