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Home > Ecommerce and Online Business > Online Shopping > Thecollective
Thecollective
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Overpriced items and quality of items is not at all justifying the pricing. They are looting the customers in the name of premium brands. Customer care is also third class and pathetic.
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Worst online shopping experience ever. Amount got deducted from my credit card but order did not get placed with them. Bank has confirmed that payment has been credited to them. Have been following up with their customer support team for 2 weeks now. Absolutely unresponsive on both calls and email. Claiming to be such a high end outlet, they have the worst customer support. Take your money for big ticket items but do not give you the items. Absolutely horrible!
I had ordered a love moschino bag from collective last year in 2019 from the online store for worth 10.5 k in sale. The bag started wearing off without me using it. Now they saying since it’s more than a year they won’t consider store credit or refund for the same. How can branded bags wear off that easily. That should Atleast consider lockdown period of 6 months and consider the issue raised within a year and give me refund or store credit. Do branded bags wear off that easily. The entire bag has started wearing off. The collective Mumbai store isn’t answering upon this. Ms. Lidia and Ms. Lavanya are the concerned people I have spoken to. I even showed the bag to the collective store. Yet that saying 1 year is over and cannot give refund. The collective is fake. Please don’t buy from this store.
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