In 2 weeks one can walk from Bangalore to Pune. But professional courier can't deliver the package.
I sent a package from Koramangala on Jan 8th and it was supposed to be delivered to college of engineering Pune in 3 days. Guess what, it didn't. Today is 24th Jan, still hasn't delivered.
Their so called delivery boy is saying he couldn't reach receiver. So they got it back to Bangalore.
The receiver didn't get any calls from professional courier service to begin with. When I tried to follow up, I spoke with the manager "who would look into the matter and get back" which didn't happen.
Posted an enquiry on their website. It doesn't even confirm whether the enquiry is posted or not. Should be a scam website.
So a week later, I talk to the customer care. The lady has the audacity to hang up on me, she wouldn't even take my tracking number, asking me to email the concern. It did no wonders the first time, so wasn't planning on it the second time. I still did it again anyway.
When I called again and told them "this call is being recorded for my purpose, so take my tracking number now, resolve my issue", she connected it to someone else. This other lady told the shipment has returned to Bangalore. Correction, first she told it was in shivajinagar, pune, when I asked them to deliver it immediately, she told it's reached Bangalore. And they can re-ship it in 3 days. I need to write another email, to another email id giving information of receiving party, sending party again. I did that too. Not sure if my package will ever reach it's destination. But I hope if anyone is reading this review, refrain yourself from using this courier service.
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