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Tata CLiQ

MouthShut Score

22%
1.09 

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Tata CLiQ Reviews

Got all genuine products
Jul 02, 2023 11:15 PM 1205 Views (via Mobile)

Awesome experience, bought a tissot watch from Tata cliq luxuxy! Amazing it is ??. All negative reviews are fake. Having bought multiple products from Tata clique luxury can say it is genuine


Worst online portal
Jun 14, 2023 10:52 AM 1394 Views (via Mobile)

I had ordered woodland shoe 24th May there was an error my contact no for delivery otp had only 9 digits I’m not sure how this happened and the delivery guy didn’t give the product after that i logged complaint and my no was corrected after that I waited 2 weeks kept on calling customers care kept on complaining, one agent suggested to cancel and re order now I see the price is changed on higher side and after cancellation it’s been more 10 days no refund yet agents customers care all just wasting time worst customer care and I feel it’s purposely done I wanted to give zero star to these guys


Cheaters tat cliq site
Jun 02, 2023 12:57 PM 1815 Views (via Mobile)

Honestly tata cliq site is very cheater.


Suddenly they disabled my account and when I asked the customer service they said it's permanently closed you can't login now.


It was very disgusting because I had tata cliq cash in my account and I'm not able to use my money without any notification or warnings.


So avoid to shop with tata cliq.


Poor site.


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Expected delivery is 23th may, but no update yet
May 28, 2023 06:33 AM 1590 Views (via Mobile)

It's waste service and u can't even add review, all tickets or complaint will be closed automatically without proper resolution.


Tata cliq app is also designed in such a that all r positive questions and no input r taken in the app. Over all a useless service. Let's see if I get the product delivered to me and get to know about the quality.


Scam site selling used defective merchandise
May 06, 2023 09:42 PM 1990 Views

Purchased a Wipro batten light from Tata Cliq. Item I received was missing the mounting clips so it is useless as it cannot be mounted on the wall. The box it was shipped in was obviously taped up by tata cliq tape. When I called for a replacement I was told it does not come with clips and is not replaceable. I was told I have to arrange a mounting system myself. I now have to go through the process of getting a detailed packing description from Wipro, and getting my bank and phonepe to help me to get a refund, or go to consumer court. I will also have to write an article to ONDC to let them know this is a scam website and keep it off the future online shopping.


India online shopping is such a nest of thieves and cheats. Thank goodness for Flipkart and Amazon


Its not good app
Apr 23, 2023 12:42 PM 1853 Views

Not refunding my money. I dont like this app


my 675 rs in cliqcash account. now if I ordered anything then it will be useful otherwise it is wasted


Poor Customer Service
Apr 13, 2023 01:08 PM 1879 Views

I have ordered a gold earring and I have requested for a return and the courier cancelled without my consent. I have been calling customer care to arrange for a pick up and every time they said that they cannot do it due to technical issue. And that they raised it with their technical team. I had to follow up daily as there is no update and I have been told to wait 48 hrs each time. I first called them on 7th April and we are now on 13th April. They haven't done anything


Srinagar, Jammu and Kashmir India
Poor customer service
Apr 08, 2023 05:20 PM 2025 Views (via Mobile)

Can’t reach to any representative. Worst customer support. Wastage of money. They never support customer, only fake products. Plz don’t befool poor people. Never do any online purchases from Tata CLiQ


Worst site
Mar 28, 2023 03:21 PM 1799 Views (via Mobile)

Worst experience ever in my life. The word poor is very low to describe tata cliq’s Customer care service. Don’t waste your money guys..


Fraud shopping portal
Mar 27, 2023 10:10 PM 2223 Views (via Mobile)

I wish i could give a rating in the negative to tata cliq. Despite being associated with s gem like Shri Ratan Tata, this company believes in duping their customers. I was delivered a STAINED, USED and STINKING shirt instead of the westside dress that i had ordered. Despite raising various complaints and complying to their requirements, i was told that they cant do anything because according to them, they had delivered the right product. As a customer, I feel so agitated and helpless and i curse my decision of investing my money and trust in this fraudulent company. And they didnt stop just there. They even disabled my account because j shared my concern on twitter. I would advise everyone who is here to read reviews to not waste their time snd money on tata cliq. Its a lesson learnt for a lifetime


Product issue
Mar 26, 2023 09:01 PM 1649 Views (via Mobile)

My expriance very very bad expriance this appfrude app very dangerous app dont oder any products autully price is 779rs on the box i am give 999rs frraud app pls dont recommend.


Terrible Experience
Mar 21, 2023 04:21 PM 1689 Views

Very disappointed with the experience as a size exchange is not allowed Am not even asking for refund its just a size exchange If size exchange is not allowed its the most unfriendly online shopping portal I have ever shopped on I dont think I will ever shop on Tata Cliq Luxury again I had such big hopes from such a big brand


Cheating with customer
Mar 20, 2023 11:51 AM 1688 Views (via Mobile)

Worst site ever. Customer service is really bad. Ordered an product worth Rs.4500 and returned the product and they kept the returned product as well as not credited the amount to my account. Worst site to purchase anything. Will recommend no one to buy anything from this site.


Cheating people and worst customer care
Mar 17, 2023 07:42 AM 1635 Views

I ordered one product for more than Rs5000 but they sent it through local courier service. The courier people did not deliver the product even though I communicated for a long time. Finally, when I contacted TataCliq they told me, I suppose to reach out to them within 5 Days. Even though I contacted them on 6th day. Tatacliq always responded to me with copy paste message format means your product was delivered in the correct address even if I did not get it. I did not see so bad customer care and a such big brand used local courier service to deliver products and both Tatacliq and the courier is cheating people. I lost Rs 5000 plus lot of time to followup with them. I never recommend anyone to buy from here


Such a worst shopping aap
Mar 14, 2023 07:21 PM 1700 Views

Low quality product. and taking long time to delivery and Currier service such worst. I never want parches any thing from this web side


Tatacliq Luxury ZOMBIE WORLD CLASS EXPERIENCE
Mar 05, 2023 03:05 PM 1750 Views (via Mobile)

Defective product shipped and delivered


Created return request and no one came for pick up - 3 days consecutively


Return cancelled and showing customer cancelled


Reached out customer care - response return isnt accpetable for this product


Product page is saying return acceptable


Dropped an email, return accepted request granted


Pick up appeared and took pictures and declared product isnt matching with actual product.


System is showing pick up declined by customer.


Now added CEO in thread and cliq requested 5 more days to investigate.


First request raised 20 days ??


Ordered perfume
Mar 01, 2023 12:01 PM 1727 Views (via Mobile)

I have ordered perfume in 2 quantity and they delivered only to took the payment . Complain raise and said it will take maximum 5 days to resolve would like tell that please don’t order any of the product from here as after raising complain it does not take 6 days to resolve they are just a show off


Worst App Ever
Feb 16, 2023 06:13 PM 1847 Views (via Mobile)

Worst shopping app ever.......worst customer care service they don't care about customer they just cared about there money.....from last 15 days I raise a complaint regarding my refund but still there is no response..


Selling Fake Products
Feb 02, 2023 02:04 PM 2043 Views

I ordered Adidas Terrex shoes worth Rs.7000.


The product arrived in Tata Cliq box, instead of the original Adidas box as it is supposed to. It had no label or serial number that are there on original products and the quality was also very poor.


It was obviously a fake pair of shoes, sent by a 3rd party seller through TataCliq.


The reason I'm writing a review about TataCliq is because when I wrote the product review on their website and informed them of the fake products being sold through their site, they rejected my feedback. Its almost as if they already know what's going on, just don't want others to know it.


Worst experience with product and customer care a
Jan 31, 2023 02:06 PM 1931 Views (via Mobile)

Bought an item , recieved product was malfunctioning..called Tataclic many times, no soliton feom there end.on sending review on there app or website, they do not approve it.If you write good about them they approve and shows in their website, if bad , it won't go further.. in short all.the ratings and reviews in tata clic are selected by tata clic.One of the customer excecutive told me that , return policy has not started yet(30.01.2023).There are many online sites you can go for..uploading one snapshot of the mail they send when you give rating..there are few mails , same wordings.(as I have made reviews each time I get rejection mail).pathetic


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