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Sportsjam

MouthShut Score

40%
1.98 

Customer Service:

Product Quality:

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1-A/13, Basement, Freedom Fighters, IGNOU Road, Neb Sarai, Delhi 110062, DL

+91-9555461555

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Sportsjam Reviews

Worst site ever
Dec 01, 2023 12:14 PM618 Views (via Mobile)

I ordered a pair of shoes and they got torn in a week, contacted them for an exchange and they took forever to pick the product up. After that no reponse. The customer service is the worst They hang up the call and don’t even respond ever. They are fraud. Just want to steal money with old products and then take the money and sit.


Noida/Greater Noida India
Old Asics badminton shoes being sold at Sportsjam
Oct 09, 2023 10:33 PM671 Views (via Mobile)

I ordered Asics Gel Court hunter badminton shoes for my son. It got delivered to me on 29th July 2023. I kept these shoes with me and gave it to my son on his birthday on 8th Sept, and within 15 days it got torn out, I tried to get it repaired from cobbler, but it got torn out again. It seems to be very old stock hence the pasting became loose and finally shoes got torn out. I am very disappointed with it. Didn’t expect it to happen with Asics shoes as this was my 2nd Asics purchase from Sportsjam. I raised this issue with Sportsjam, but didn’t hear back anything from them, looks like they don’t bother about their customers. Would restrict myself to buy anything again from Sportsjam.


After this review Sportsjam called me up and arranged pickup of shoes. After that again I have following them up, but no response from them. Now shoes are also gone.


Defective Products & Unresponsive Customer Service
Sep 26, 2023 11:37 AM677 Views

This review would be based only on facts with evidence. I have been playing squash for over 30 years and have played competitively too.


I had purchased 2 Wilson Hyper Hammer Lite squash racquets from Sportsjam in quick sucession.


Both racquets have cracked in the same place. This happened while playing and racquets did not strike the wall, i.e. the racquet was in my hand while playing and it cracked. This is a very rare occurrence for me given that I have been playing for a very long time. A racquet usually breaks when there is a hit on the wall area of the court.


Most players hit the wall and racquets crack since squash is a such a sport. However, the pics of both racquets have been uploaded to prove that this was not the case.




  1. If you see the crack, it is NOT on the head of the racquet, but on the fork area of the racquet. If one strikes the wall, the crack will appear there(head area). It is very difficult to get a crack above the fork area by striking the wall.




  2. The head area(top part of the racquet) is completely intact in shape. You can see it in detail. If there was the hit/strike there with the wall, the racquet shape would have changed.






Also, another important thing is that BOTH racquets cracked in the same place!


I initially called up customer care and they said to provide videos, pictures and a detailed mail. I provided all of this taking a lot of time. They said they will talk to the company etc etc. No revert comes from them(screenshot of the email exchange is attached).


There are 5 emails sent, but there is NOT even 1 email revert to even acknowledge the problem. This lacks sincerity.


My biggest issues are as follows:




  1. The racquet has a defect for sure. Whether the stock is old or defective, am not sure of which.




  2. The customer care is unresponsive. You have to call them everytime, and you get unsatisfactory answers. I even asked them to provide a response in writing. They did not. I have mailed them 5 times(screenshot given). There is not even an acknowledgement.






All inferences above are provided with supporting facts.


YOUR RATING ON

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Exchange
Sep 06, 2023 02:34 PM745 Views (via Mobile)

Really bad experience with sports jam I got a tennis racket and I wanted a different grip Size so I kept on calling them and even messaged them no response finally after so many times of calling I got them and they told me to send the racket to pune address usually they come and pick it up I send the racket and informed the same again no response then I again kept calling I even recorded my voice still no response then I kept calling finally got them they informed me that I will get my racket on the 15th sept it is almost I month


Fraud company
Nov 17, 2022 04:15 PM1216 Views (via Mobile)

They are fraud I’m waiting for the refund from last 3 weeks. But no response. Nobody is replying. They just local product not genuine don’t buy from them.


No delivery even after 8 days. No body responds...
Nov 05, 2022 01:20 AM1196 Views

NO delivery even after 8 days. Nobody responds, and no call is picked up


DTDC is working closely with Sportsjam in frauds.


Order ID: 26889625


28-Oct-2022


Poor Quality and old stock products
Sep 02, 2021 04:33 PM2492 Views

They are selling products which are lying in their stock for years, ordered tennis racquet grips twice, got 2-2.5 year old imported grips, didnt even last a couple of days.


Dinajpur Bangladesh
Very bad website
Jul 15, 2021 06:02 AM3475 Views (via Android App)

It’s a very bad and unprofessional website I ever seen.there no customers care. And those people who ordered those thing still they didn’t get it.


Naya Nangal, India India
Zero response on refund emails
Mar 04, 2021 09:10 PM3220 Views

I have placed order [Order number 4833869] which were tennis shoes.


I send shoes back and sent 3 mails to refund. but there is no response on any of my email.


Thanks


Raminder


Mob:8427054466


I have purchased Yonex Shoes...
Jul 20, 2020 08:39 PM4221 Views

I have purchased one yonex badminton shoe for Rs.7800/- and it is not genoune one. After that I have returned this product to yonex company as per Sports jaminstructions. But both yonex company or sports jam not responding only almost 4 to 5 months over. still there is no response them. I am so unhappy about thier customer care service.


Adidas men's ace 17.4 FxG football boots
Apr 14, 2020 06:00 PM4525 Views

The shoes are really a value for your money. Buy this product as I did without any hesitation. Nice studs and very sturdy. Great ball-control, shooting. Superb deal from Sportsjam tnx


Bad service
Feb 21, 2020 08:45 PM4865 Views (via Mobile)

My wife call for the enquiry the staff was very rude and tell her to give personal no and then the guy sending her a vulgar messages one of the worst experience i have ever herd


Finest store
Oct 18, 2019 05:10 PM5036 Views

Huge store in Pune so many varieties of products available on reasonable prices. Quality of products is very good according to price.


Overall a perfect store
Oct 07, 2019 01:18 PM5026 Views

A great sports stuff store where you can find some rarest sports items which you hardly find on other stores. products are affordable and long lasting. Staff is so kind and helpful.


Bad Store Staff
Oct 04, 2019 12:31 PM5093 Views

I visited this store last month. The store staff was rude and not trying to help customer. The store staff never picks the phone. Lots of improvement need to be done.


Affordable branded showroom
Sep 20, 2019 02:38 PM5029 Views

Its a genuine product. very reasonable price shop. you can buy football, badminton. cycles and other sports items from here. I had bought a badminton kit for my son 6 months ago and they are still perfectly in good condition.


Delhi, India India
Trusted Online store
Sep 11, 2019 03:19 PM5194 Views

I typically won't buy running shoe online but this time I thought buy them online. All I can say is its a great experience I have ever seen. shoe was very decent on a decent price. Online shopping stores can also be trust-able place.


Nice store with great staff
Sep 02, 2019 04:00 PM4719 Views

It's a great store to buy your needs for sports and gym related activities. multiple branded goods are available. most of sport items are found under one roof. Staff are experienced and helpful.


Recommended product
Aug 30, 2019 03:06 PM4619 Views

Cross trainers are the very good fitness equipment for a homemaker. I bought this for my wife. It was a recommended product in terms of prices. easy to install and can be fit in a small space too.


Loves the store
Aug 28, 2019 02:19 PM4600 Views

One stop solution for all your sport need, must visit by everyone searching for sports and gymming equipments. Also the store gives an excellent deals and discounts on goods. prices are also reasonable.


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