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Home > Home and Appliances > Household Essentials > Mattresses > Sleepyhead Mattress
Sleepyhead Mattress
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The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
I ordered a 5-inch mattress from them, but I received a 4-inch mattress. When asked why they sent a 4-inch mattress, they said that .5 inches up and down is the tolerance level.
Then why are you charging by the inch?
Selling a 4-inch mattress disguised as a 5-inch mattress and then telling customers stories of tolerance level.
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All 5 star reviews for sleepyhead came on a single day. I do not understand why all the happy customers came in a day and blasted mouthshut out of a sudden but unhappy customers came in no pattern. Clearly seems Sleepyhead and Mr. Joseph(co-founder) is faking these reviews. I have had the order with sleepyhead which is yet to be delivered which I will be rejecting now seeing all these fake reviews. When a founder does not believes in his product he fakes the reviews.
Ordered Bed G on 22nd July. Supposed to have delivered on 29th July. Finally received a broken bed on 2nd Aug. Till now that is on 13th Aug I'm still waiting for the Bed.
Ordered a mattress on 22nd July waited till 11th Aug when it was supposed to come on 28th July. Cancelled it and still waiting for the refund. Everyday they say it will come tomorrow. It's been more than a week that the tomorrow is yet to come. Everyday they say someone will call and inform the status. It's been 2 weeks the same message and no one calls. Ever was I subjected to such a pathetic service.
YOUR RATING ON
Ever worst after sales service. Mattress doesn’t match the required dimensions and on request even submitting the videos and photos they rejected claim and no response after the rejection mail.
One of the worst recent online experience is this sleepwell order . They will dispatch and wash their hands and you have to run pillar and post to get updates on your delivery...they will say 100 fake excuses/stories like police caught the vechile, breakdown , stuck in warehouse etc. You need to personally chase logistics team ( they don't even share their number)...zero empathetic company !! Avoid ordering with them if you don't want an anxiety attack
Such a bad seller.. Don't evn bother returning the product or refund.. Stay away from these fraud sellers. Flipkart too are equally responsible for onboarding such fraud sellers on its platform
I bought wooden sheesam bed from them , they have 3 years warranty. But in a Span of 10 month usages fungus( wood decay) started.
When I raised the complaint they are saying we don't have warranty of wood .I share pictures with them though they were not ready to solve my problem and when I ask to replace or return they deny both. They don't trust their own product and they take our money and cheat genuine customer.
Worst services, product not delivered even after 20 days.
Service executives were great in saying sorry , but don't bother to resolve the problem.
Of you have made the payment.. You ar on the mercy of company. First they'll make you pay for the product , they you'll wait for a month, then service team doesn't have any clue about the status of your order.
I got a product(Bed) from Sleepyhead on 28/06/2022. The product was delivered on July 1st week. The sleepy head installation team bought the product and tried to install it. They found the product was defective. They asked us to wait for 2 days to replace the product and left. I have tried to follow up with customer care. Customer care will not answer our calls. Even if they answer it they will not resolve the issue. They have to collect feedback from the installation team which they will not do.
Till day 13/07/2022 I haven't got the replacement.
Worst customer service. I will never buy any product from Sleepyhead.
Recently I had ordered a sofa cum bed in their website after coming across several positive reviews about the company,
However I have never seen such a worst customer care in my whole life, they give reply politely and make you believe that they are going to resolve our problem, but it never happens.
I had made full payment three weeks before for one sofa cum bed, but till date I didnt receive a courier tracking number and their customer care is just passing days by diverting the issue by lame excuses.
So those whoever decided to purchase sleepyhead product, just think about other alternative brands to have a hassle free experience.
If you want proper customer service, then my advice is to stay away from sleepyhead.
Their team is highly unprofessional. They would install and start asking for tips. Looks like they hire daily wages people to install and don't pay them enough.
Recently bought a solid wooden bed from them because of urgency. the product came on time, but. the installation team realized that the parts do not fit. they left it as it was and went. when I followed up with them, I was told that they are logistics partner so cant do anything and I need to raise a complaint with sleepyhead. wrote to the seller, no response.
Now I am in a fix, with place blocked with a half installed bed which is unusable and nowhere to accommodate guests.
Incompetent is what I would term the company and it's management as.
Ordered a mattress and hitch arrived after 7 days and it had a inflation issue which took me 5 days of waiting to approach the customer care for replacement. Even after that I have to wait for 7 days for delivering. To buy a mattress one has to wait 20 days.
I suggest to go with other brand
Really comfortable and the customer team is really good! Since my 25 year seen this is the best Recommend sleepyhead bed to everyone ! A M A Z I N G Product !!! Quality is really good and the packaging is amazing! Thank you sleepyhead for such an amazing product at such a cheap price ! And the best customer support ! Really very nice
Mattress comfortable has no doubts, I love the quality, more over
I have seen many customer service without followup but yours it's just awesome.
I am using Sleepyhead Sense - 3 Zoned Orthopedic PCM Cooling Foam Mattress. I opted for an Indian brand over any other international brand, and I am so very happy with my decision. This has been a great purchase for me. The pricing, comfort, and satisfaction, it covers all. And I appreciate the support of the Sleepyhead staff and the quick delivery.
This is an excellent product with good price and comfort. I am using the mattress and am highly satisfied with it. I recommend Sleepyhead mattress for good sleep and comfort.
It is a recent launch by the brand. Although I was using a different mattress from the same brand based on the review. This mattress without much customer reviews , I was so so sceptical before buying it. But guess what ? It turned out to be the best mattress I have ever used in my whole life. Completely worth the purchase. Also the brand gives a good customer service by constantly updating on my order until the delivery. Totally loved the experience with this company.
Bought a sleepyhead mattress a month ago and what an experience it is.... Extremely comfortable?? kudos to team sleepyhead keep up the good work
I purchased sleepyhead original ortho mattress for my mother for ortho problem the mattress is very much comfortable and reduces the ortho problem the fabric which used is awesome worth for money.....
As I purchased mattresses for my mom as she is bit old now, however I don't consider my mom as she is old?? I bought it ortho mattress for her. intially I was in bit confusion weather need to go for sleepyhead or not.but after reviewing about the products n services I felt good n thought n also bought it for my mom.
As she is happy and she is comfortable also while she is sleeping ?? I feel happy when my mom feel happy. All credit gose to sleepyhead. kudos to the team. And thank you for support.??
Showing: 1 - 20 Reviews on Sleepyhead Mattress
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