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Shoppingdiatimes

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1.37 

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Shoppingdiatimes Reviews

Mandi Dabwali, India India
Please dont waste money and time on this website
Feb 11, 2013 05:25 PM 1313 Views

I purchased a bunch of flowers on Feb 6th, 2013. Order number is 3001974295. I set the custom delivery date as Feb 7, 2013. I wanted to send this bunch of flowers to my girlfriend on her birthday. Till evening when she didn't receive the same. I called customer care for delivery in stipulated time. They consoled me asked by that by what time I want delivery. I replied that I want before 4 pm.


They said ok. But she didn't receive till midnight. Delivery guy called her at 1 AM, that was on feb 8, 2013. Moreover by that time she was made a move to her hometown. So obviously when I am ordering for her birthday, why should we accept after the occasion.


Later on when I asked for the reason, they said that they will cancel my order and refund my money. But who will refund my day which they spoiled. Later they kept calling recipient without any reason and they didn't talk to me. (I clearly mentioned my contact number in the complaint).


Not only this, after 1 day they closed my complaint without my intimation, and surprising thing was my ordered status changed to ‘Delivered’. When I again called them, they replied me that it has been sent to a wrong person by mistake. But I didn't ask them to deliver after Feb 7, 2013.


Customer care executives have no courtesy at all. To them flowers are just like a product and they don’t bother about delivery date. Anyways I am going to sue them in consumer court; I want compensation for the day that they spoiled.


If they were unable to deliver within stipulated time, they should have informed me in advance so that I could have gone to some good website for the same. But I suggest you not to waste time and money on this website. They will cheat you like anything.


Thanks,


-Mohit


Ph. No. 9972823610


Worry for reciving product after reading reviews
Feb 08, 2013 12:52 PM 1203 Views

I have place my order for 2 Panasonic LED 32 inch vide Order No : 3000942178 dt 27/01/2013 but till date no updates have been made regarding despatch wheres bad response from helpline numbers and overall the mail send to the concerned persons failed permanently which have increases my worries.


I have not received the reply from the id: customerservice@indiatimes.co.in which I have sent on 02/02/2013 and have been delivered to the id. If anyone can help me in this regard by giving the complete address of the corporate office/phone numbers of the responsible persons who can understand the problems of the customers.


I think all the customers are not giving good rating to the site then too the company is not atall worried regarding there images/goodwill.


Please help.


Thanks,


Manul Agarwal.


Order:3001958287 - Delivery Schedule concerns
Feb 06, 2013 05:37 PM 1413 Views

I have placed an order for Iphone5 (Order:3001958287) recently. At present delivery date mentioned as 10-Feb-2013. But after checking out all reviews on this thread, I am seriously concerned on my receiving my produce ON-TIME. As this is a high value product too, I am worried about my money now.


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Shopping at India Crimes-Rs 599 in the hole
Feb 05, 2013 07:32 PM 1250 Views

Cheater cheater, booger eater! Liar, liar, pants on fire! India Times = Highway Robbery


Do not buy anything from India Crimes, they are liars and thieves!


In the first week of December 2012, we ordered a double sheet set but received a single sheet set by mistake.  The incorrect product was received on December 9, 2012 and I contacted customer service right away to request that the incorrect product be picked up and replaced with the correct one.  I was told it could take several weeks to process the correction, and I have waited patiently for the matter to be resolved.


Today I logged into my indiatimes account to see the status, as it has been almost 8 weeks since I have heard from anyone in the customer service department.  I and my spouse were appalled to discover that the case has been CLOSED without ever being RESOLVED!


WE HAVE BEEN CHEATED!!!  WHAT KIND OF SCAM IS INDIA TIMES TRYING TO RUN??  We purchased an item for Rs 599 and received an item that is not only useless- since it will not fit our bed- but is also of lesser value!  That's theft!!


Until now, I have been very patient and very polite with India Crimes, but it seems I was wrong to be so accommodating.  They obviously have mistaken my patience and politeness for weakness and stupidity.


We also discovered that the person who was supposed to process the complaint is either ignorant about the difference between 'single' and 'double' sheet set, or in their supreme arrogance they simply refused to pay attention to the details.


My complaint has been logged as "received only one sheet."  This is wrong information and it is not what I said!


A 'double' sheet is designed to fit a double or queen size bed, a 'single' sheet is made to fit a single bed which sleeps one.  We ordered and paid for the double size sheet set but received the smaller, and cheaper, single size one instead!


We will never, ever purchase anything from India Crimes again!  And this is why we chose to buy our washing machine and refrigerator from Flipkart- who gave us a good shopping experience with no screw ups!


If India Times personnel can't send a Rs 599 sheet set without fouling everything up, how could we possibly trust them with Rs 20, 000 worth of appliances??!!


CASE Id. 561128


ORDER NUMBER: 3001748005


PRODUCT DESCRIPTION:  CELSIA MAROON DOUBLE SHEET SET [B1192878] MANUFACTURED BY BOMBAY DYEING (Blooms Bed & Bath Collection)


SKU:  celsia-s-9742


PRICE/PAYMENT METHOD:  Rs. 599/CASH ON DELIVERY (PAID IN FULL)


COURIER: BLUE DART EXPRESS


AIRWAY BILL NUMBER:  59085899714


The return address and phone number on the shipping label are listed as follows:


ANKIT ENTERPRISES


382 HAIDER QUIL, CHANDNI CHOWK


NEW DELHI, 10006


91 (011) 23830308


When I attempted to contact Ankit Enterprises by phone, I received an error recording saying the number does not exist/is invalid. Underline text==Underline text==Underline textemphasized textUnderline textstrong text


Kozhikode (Calicut), India India
Product not as shown in the pic
Feb 05, 2013 12:39 AM 1413 Views

I have ordered many items from indiatimes before. No problems happened before.


But this time it was my  bro's fate.  It was his first order from indiatimes. He ordered a bata shoe from this website. The product delivered to him on 3rd working day. But when he opened the box he was totally gone.


The product he got differs from the product they had shown in the image. But the item code is same.


He do want to return this item now. Please do take necessary actions. The following are his details.


Order No. 3001957288


Name: Dijo Philip Mathew


RAJOKT India
PRODUCT NOT DELIVERED ON TIME
Feb 03, 2013 05:17 PM 1318 Views

I HAVE PLACED AN ORDER TO PURCHASE KARBONN A9+ MOBILE ON 19-01-2012 AND PAID THE AMT THROUGH CREDIT CARD. MY ORDER NO IS 3001910405. I WAS INFORMED THAT I WILL GET MY PRODUCT LATEST BY 02-02-2013, BUT STILL TODAY THEY HAVE NOT EVEN SHIPPED THE PRODUCT.  I HAVE CALLED NUMBER OF TIMES TO THEIR OFFICE, BUT WAS INSTRUCTED THAT THEY HAVE CREATED MY CASE ID AND RELEVANT CASE MANAGER WILL CONTACT ME FOR THE SAME.


THEY ARE NEITHER GIVING ME THE CONTACT NUMBER OF THE CASE MANAGER NOR I AM GETTING ANY RESPONSE REGARDING SHIPMENT DATE OF MY PRODUCT. I AM VERY MUCH DISSATISFIED WITH THEIR SERVICES AND REPLIES....


Shopping.indiatimes.com - never go for a purchase
Feb 02, 2013 07:23 PM 1395 Views

I purchased a number of items from this site. Every time I used to get a defective product. For example when I purchased a wall clock, it was not working. Then I purchased a headset stereo. Again a defective one. Once I purchased a mark-taylor shirt from this site. A shirt with stiching defects I got. Without learning from my previous experiences, this time I purchased a computer keyboard. Order No.3001881530.


I got a broken keyboard without any screws etc. Fed up with this attitude, I complained (case ID 639198). Without giving me sufficient time to respond to their request of a photograph of the defective item, their executives were more interested in closing this complaint.


I have decided not to purchase a single item from this site again. I think they are keeping defective items only to dispatch to customers. So my dear friends, never ever order any items from shopping.indiatimes.com.


Ordered HTC Desire X
Feb 02, 2013 09:29 AM 1569 Views

I ordered htc desire x on 30th Jan 2013 and after reading reviews on indiatimes shopping I am keeping my fingers crossed. Expected date of delivery is 10th Feb..


Order No. : 3001953113


I can just pray my phone will be in a good condition and delivered on time..


Edit-Though I am too late to review this, I received my product before specified time in good condition. So overall a good shopping experience.


gwalior India
Thumb is Up for india times shopping
Jan 31, 2013 03:02 PM 1087 Views

I've ordered HTC desire X order No. is 3001948135. I was very much concerned about my shopping due to the reviews. But Really didn't get any trouble in purchasing mobile from India times. But the only thing is Courier which took 7 days to deliver a product. its really frustrating.


I couldn't understand till now, how any delivery take 4 days to rech Gwalior from Delhi only 330 KM.. but over my thumb is up for India times shopping...


Never Pre-pay to Indiatimes Shopping
Jan 31, 2013 12:26 PM 1031 Views

PLZ Don't Buy Anything From INDIATIMES SHOPPING or else u might get cheated.


I've ordered for Nike Eliminet 518222 001 Black Men Shoes but they sent me some other shoe and when I called on customer care num, the guy said "Sir rakh lijiye na reverse pick up me to 15 din or ho jayega" but still I made a complain.


After 7 or 8 days I had a call saying "Sir me aapko iske badle Rs. 200 ka gift coupon as a compensation de deta hu and will close ur case."....Now they neither send me Gift coupon as a compensation nor replying to any of my mail. WHAT A GREAT SERVICE......


No. 2 Dubakkoor
Jan 30, 2013 12:45 PM 1077 Views

Sorry to use a non-English word "Dubakkoor". But I don't have a better word to describe the experience. So, far I have made a lot of online shopping with a handsome number e-com sites.


I have had very bad experience with Timtara - No. 1. Dubakoor.


The next rank goes to IndiaTimes - No. 2. Dubakoor.


Please, beware with these two e-com sites!


Thanks


~Bala


Worst Delivery NO UPDATE on MY ACCOUNT
Jan 29, 2013 04:48 PM 955 Views

This is the first time I ordered something from Indiatimes shopping, I have ordered a product Order # 3001934213 Karbonn A2 from Indiatimes shopping on 25th Jan'13 and today is 29 Jan. I dont understand why its taking so much of time to deliver one single product. When I check My Account order history there is no AWB # generated yet, I tried to get in touch with the customer care exe and he told me they will delivered the product soon by 04/02/2013, I dont understand why does it takes so much time to delivered, Now the customer care are just giving me hope they will delivered soon.


When I asked them to escalate, they said they will draft an email and send me the delivery soon. I wanted to gift this product to my friend on 1st Feb, but because of the worst service from Indiatimes I was not able to do that. This is such a disappointing. I should have read the review about Indiatimes on MS before purchasing from them.  Now I have cancel the product after reviewing so many negative feedback about them and asked for refund. Hope atleast that will get credit soon into my bank A/c or for that also I have to run behind them. I think they keep there customer's money into there bank and earn interest on it. and when customer ask for delivery they make silly excuse or ask them to cancel the order. Good way to earn money isn't it !


I would have ordered it from FLIPKART it would have been better instead. they ship fast and they sell the best product. Just for few less penny I ordered it from INDIATIMES.COM.This is the last time I shop with them and will never ever do.


Delhi India
Go for indiatimes shopping, but be patient
Jan 25, 2013 06:10 PM 1181 Views

*This is my 2nd review on indiatimes shopping, I have bought sony xperia u phone from this website, the market cost was 13990 but I have got it in just 11890 which is 2000 less, and that's only indiatimes shooping that can offer this much discount, shipping is somewhat slow as they took 10 days to delivery the product but after calling their customer care they actually made it soon & the phone was in sealed pack box and very good packing.


So really thank you indiatimes for giving me such a wonderful deal once again. Will definitely do shopping with you again and again. love you sony & indiatimes, go for it friends dont read reviews bcoz the prob with only with people not with the shopping portal.*


INDIATIMES FUNDING ITSELF WITH CUSTOMER'S MONEY
Jan 24, 2013 08:03 PM 1341 Views

Order No.3001867630;Complaint ID 641986


Ordered Samsung Galaxy Chat B5330 on January 8th and paid with credit card. I was lured by a daily barrage on e-mail==** by "Mobile Madness" "MOBDEALS" "JANUARYJACKPOT" Discount offers etc. Order was to be delivered in 7 working days. Never arrived. On complaint on 21st, I was given above complaint ID with a lady called Gunjan promising to resolve this issue ASAP.


She said someone called Digvijay would call me. He called the next day and informed me that the reason  product had not been shipped because the verification call had not been answered(Mobile was on meeting mode and/or out of signal range). When I asked WHY DID THEY HAVE TO VERIFY THE CALL WHEN FULL PAYMENT HAD BEEN MADE, HE SAID IT WAS TO CONFIRM THAT THE CUSTOMER REALLY NEEDED THE PRODUCT!!!!!!!!!!!!!   WHY WOULD ANYONE MAKE A FULL PAYMENT OF A SUBSTANTIAL AMOUNT IF HE DID NOT WANT THE PRODUCT?????? He said if I want, he will cancel the order.


I told him no way the order should be cancelled, since he had completed the "VERIFICATION".Anyway, I told him that since he had verified this with me, he should make arrangements to have the product shipped immediately.  He informed me that he will advise the logistics team the next day


and they may ship the product after 48 hours or more depending on the supply situation.


Imagine my absolute astonishment, dismay and chagrin when I received an e-mail saying the order had been cancelled. and that the refund will be processed in due course and will be paid to me by February 4th. When I called the call centre and demanded to speak to a floor superviser, I was told that a lady called Swati would call me but she never did.


SO, IN EFFECT WHAT INDIATIMES SHOPPING SEEMS TO BE DOING QUITE SYSTEMATchandru021Y  IS LURING CUSTOMERS TO PART WITH THEIR MONEY WITH PROMOTIONAL OFFERS, NOT EFFECTING DELIVERY AND THEN REFUNDING THE MONEY(HOPEFULLY!!!) AFTER A MONTH OR TWO. SO THEY ARE GETTING FREE FLOAT(WORKING CAPITAL) FROM GULLIBLE CUSTOMERS.


I had no intention of ever using Indiatimes Shopping after I was cheated last year on a small transaction where they sent me an unsuitable product and kept me hanging for three months with promises of refund which never materialized(ORDERS # 113465187). Finally I gave up since transaction size was small.


But now, under this deluge of promotional e-mails, I was taken in and fell into the trap. Sure enough, the site did not offer COD option on promotional offers


I AM NOW KEEPING MY FINGERS CROSSED WAITING FOR THE REFUND. I HAD DEMANDED AN IMMEDIATE REFUND WITH INTEREST @ 18% FOR THE TIME THEY KEPT MY MONEY OR IMMEDIATE DELIVERY, BUT THEY  HAVE NOT RESPONDED ON EITHER.


IF others in this forum share my view on Indiatimes, maybe we should look at Class Action.For those who have not yet shopped with them A SINCERE WARNING- KEEP OFF-DANGER!! You are a thousand times better off with any of the well reputed e-commerce sites.I have shopped with at least half a dozen of them and never faced this kind of an attitude. Deliveries have usually been withing 48 hours to one week max and customer service exemplary.


Sold me single bedsheet claiming double.
Jan 23, 2013 07:22 PM 944 Views

I had ordered a double bedsheet through Indiatimes on Dec 16, 2012, after calling their cc, but I was shocked when I received a single bed-sheet, & within one hour I raised a complaint # 579789.


Now since last one month whenever I call their cc make one excuse after another like : "Supervisor will call you in an hour, "It will get resolved in two days" & so on & so forth. But trust me they are all big time liars.


So I advice you all to never buy anything from them , until & unless they are providing it for free.


Bangalore India
Good experience with Indiatimes shopping
Jan 22, 2013 06:26 PM 1277 Views

Let me explain how I have end-up my shopping in Indiatimes shopping.From 2 months I am waiting for 920.First I found the item in Flipkart with 36400 price, the next day increased to  38200.I thought that I might have bought yesterday.


I started goggling for cheapest price of lumia 920 .finally I found 91mobiles.com .I prefer every one should compare the prices before buying the mobiles in 91mobiles site, They have given a good comparisons.


I found the cheapest lumia in Indiatimes shopping.i bought the item on 14th Jan 2013.They told that they will take 19 Working days to deliver the product.That means it should delver in Feb first or second  Week.


They have dispatched the mobile on Jan 19th 2013 though DELHIVERY couriers.


DELHIVERY review is also bad here...I thought that I will get this mobile after 1 week.But I got the mobile on 22nd Jan and that to I am staying very far from the City else I might have got on 21st Jan.


Packing is not bad and not Excellent..I can tell its good.Finally its a good experience with  Indiatimes shopping.


Product not Delivered (Samsung S3)
Jan 21, 2013 10:34 PM 1095 Views

I had ordered the product on 9th Jan for a Samsung S3.. the product is not delivered... with several calls and complaints.. I am still waiting for the product. every time I call I will be told by the customer execitive  that a Case Manager will call me back. No one will call me.. my phone bill has already hit the roof this month calling india times shopping


Order No.: 3001868291 // complaint number is 628063. I am repenting ordering the product on this site..


I am left with no choice then posting my view here. I hope they deliver my product or let me know what the status of my product is..


BTW the money is also been paid by my credit card and I got the statement for the same.. first time in my life I am paying for what I have not received.


If India times is listening then please let me know the status of my product and hopefully deliver it soon..


Dont buy any things accept COD
Jan 18, 2013 12:33 PM 971 Views

I place order for Micromax Funbook  Infinity Tablet P275 – Qty = 1.My problem is, HDFC Bank Made Payment request to Indiatimes Marchant but you Indiatimes not accept this payment so HDFC BANK not give any statement for this transaction and 4236.00Rs Block By HDFC BANK so please conform this transaction and do process for my Order.


Amount Request send to Indiatimes Date and Time as below.


Rs.4236.00 Date 16/01/2013 Time 02.06


Order Number


30018xxxxxx Open Ordre


Cell 9727011627


My Indiatimes ID = thakkarxxxxxxxxx@yahoo.com


This type of complain given and reply is will revert 30/01/2013.


In short don't buy any things in Indiatimes.


Delivered order somewhere else and now not replyng
Jan 16, 2013 08:42 PM 985 Views

Ordered a Set of 5 Tulsi Green tea(order of about Rs.1000) in December 1st week, haven't received the delivery yet(due to their error in delivery), whenever I ask them they reply that they have forwarded my query on a priority basis.


Since 1 month I an getting the same reply.I hope I am lucky that I have not ordered any expensive item from their else I might have regretted a lot.


Bangalore India
Indiatimes shopping a good experience
Jan 15, 2013 05:02 PM 1058 Views

I bought a samsung galaxy note2 on 9 of Jan 2013 form indiatimes, I started reading the reviews about the website. but mr shobit from indiatimes fallowed it up meticulously and I got the product delivered within a week, ie 15th jan, though the due date was around 28th of jan.


Thanks a lot shobhit. I have received the product in good condition and at great price too.. other reviews had scared me but my own experience is good enough to trust these guys and shop with them


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I need to bought HTC one x9 phno which items contained in the box pls inform me

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Totally fraud company. Can any one know how to complain against them?

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how indiatimes shopping gets loan from customers with 0% interest 1)they put up products they dont even have 3)after months they return 0%

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victims of Indiatimes shopping join me in twitter Asif Johnny ?@Asif_Johnny

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Where did i get into? i just ordered a mobile and am in a fix now. only myself to blame :( ordered without reading reviews of cust-mers hmmm

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Answers: 1

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