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Shoppersstop

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20%
1.25 

Customer Service:

Product Quality:

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1800-209-6648, +91-22-66486648

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Shoppersstop Reviews

harshamin1997MouthShut Verified Member
Surat India
They cheated me
Nov 04, 2017 09:49 PM 25565 Views (via Android App)

I got an massage that shopperstop has sell and they are selling backpack at as Rs.1500 at Rs.250 and a backpack of Rs.795 at Rs.159.


So I sign up and ordered the 159 from site. After somedays I got mail from shoppersstop we cancelled your due to some other reasons.


So I called to customer care why you cancelled my order so the lady on other at customer care told me that this sell is on site is live by Mistakely so cancelled all order, so I told her its your fault you have to send me my order so she said it is not possible.


After all this they got my number from I gave at time of sign up and every time they message me for new offers and all that.


The sell of 159 backpack is all scam for getting new customers by shoppersstop.


Worst online store ever
Oct 25, 2017 04:18 PM 25292 Views


  1. Got an online welcome offer of 10% off on first order of Rs. 1500/- or above, but during checkout the system was not accepting the coupon code. Upon contacting customer care, came to know that only on selected brands the coupon code was valid, I was so shattered.




  2. I changed the items in my bag and upon checkout the system was not accepting the Gift voucher. Upon contacting customer care came to know that gift voucher can only be used at physical stores. And then we talk about making digital India




  3. During checkout the total amount was Rs.3323/- or something, I got a message on the screen stating that purchase for Rs. 3499/- and get Rs. 500/-. I did so but then no discount was shown and no Rs. 500/- was waived off.




  4. Overpriced items, no or very less description of products




  5. Customer support executives too has vague idea about what's going on.






I would advise Shoppers Stop to leave it to the experts


VikkubhaiMouthShut Verified Member
Fatehpur India
Shoppers Stop-High Prices Low Quality
Sep 25, 2017 07:58 PM 25951 Views

Hello Friends


There has been a flurry increase in the number of online shopping portals in past 2 years. Every now and then we see the advertisements of a new online shopping portal on social media. Today I am going to share the fraud that I experienced in


Shoppersstop.com which led me to share it with you guys so that nobody gets cheated.


Friends, I installed the shoppers stop app a month ago under the influence of advertisements shown in Instagram. There were lots and lots of offers and heavy discounts which motivated me to download the app. That's where I fell into the trap. As soon as I opened the app to grab the discounts, I was shocked to see the another face of the app. There were so many conditions imposed to grab the discount like you have to share it with your friends, you need to shop for 5000 rupees to claim the particular amount of discount.


Guys don't purchase clothes and apparels from this website as the product quality is very poor in comparison to the high prices charged. I purchased jeans and its colour has started to fade within one month. One of my friends has purchased a shirt from the same app and he is very unhappy with the kind of material of the shirt. The prices of the clothes and other apparels are very high and the delivery time is very large with the support system being very slow and unhelpful.


I hope you will consider my advice. Go to other websites such as Myntra, Jabong, Amazon etc, they are very good and worth for money and their product quality is very nice.


YOUR RATING ON

Shoppersstop
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Worst service ever
Sep 10, 2017 08:56 AM 16167 Views (via Mobile)

I ordered 3 pairs of shoe from shopper stop online site on Mon, delivery date was on 9th sept, on 9th sept I got a msg from shoppers stop that only one shoe can be delivered and 2 others are out of stock and cannot be delivered. After 5 days when is the time for delivery why such things happened if it's out of stock why they have not checked before.First time I tried online shopperstop and this is my last time extremely bad service .flipkart Amazon jabong are far better than shopperstop.


Sayee99MouthShut Verified Member
Pune India
Shoppers stop not that much good
Aug 20, 2017 08:19 PM 27366 Views

I saw shoppers stop website and decided to try their festive wear.


As shoppers stop connected with very few brands like Biba, stop etc.


I picked one festive wear for myself as I liked it.


Payout process is 3 step payout.


First, you must login through your shoppers stop account or as a guest.


After that fill basic information for the delivery of that product.


Lastly, you choose the option for paying money like through credit card or cash on delivery or else.


I got the delivery as expected but products are not that worth as I paid for it.


The quality is not that good as I expected.


Also, their application interface is quite okay and it gives some error sometimes.


Products are not that much reliable and customer reviews are not there.


Customer service is also average.


Some pages on their website are not found and some products are of high cost.


So I am not recommending this website to anyone.


Worst products with highest price
Aug 16, 2017 02:00 PM 16864 Views (via Android App)

I went to shopperstop before 1 month and I bought a pair of nike slippers with MRP 1299 I used that slipper for 2 weeks then lower grip of slipper was slowly removed then I went to nike showroom but.they said they dont take warranty of shopperstop products , then I retured back to shopperstop they took my slipper and glued it and returende back I mean whats the use of wasting 1299 if u are fooling customers with worst products it was worst product I saw and their customer service is also horrible!


codekrypterssmMouthShut Verified Member
Allahabad India
Shoppers stop, quality shopping experience
Aug 10, 2017 04:48 PM 17193 Views (via Android App)

Guys, few days ago I ordered some of the coolest clothes from this site.


The delivery was made within three days and I was just amazed by watching the fantastic packaging of my orders.


Packaging was quite good also the clothes are damn good, I just like to wear them, awesome quality, the brand is spykar and levi's, freshly manufactured.


The site is designed to give awesome shopping experience to customer, also offers large collection of coolest branded clothes, difficult to choose from as there are so many good choices.


As an ecommerce company, I am impressed by its services, such as collection of apparels, delivery services and prices.


Worth to buy from it.


Shoppers stop not that good qualithy
Aug 03, 2017 05:02 PM 27408 Views

I like to do online shopping, I buy clothes from shoppers stop for my child.


Shoppers stop website is quite okay, it took some time to load on mobile and also on desktop site.


The website is okay and information contained on the website is also okay.


The application gives so much error and sometimes it stops forcefully.


Child products have different categories available but they are averagely rated products.


No any customer reviews for products who buy them.


Delivery of products is not within given time frame and also not got a confirmation email for products that buy.


Product quality is not that good and also it is not as like as it shown and described on the website.


Products are not that much reliable and good.


There are not a variety of products available.


Customer service is also not that much approachable.


Navigation to the website is not easy and it is not user-friendly.


Provides worst online service
Jul 17, 2017 09:13 AM 17720 Views

Customer care does not respond to any queries.


Worst customer service even after multiple queries you never get any reply not even acknowledgement.


delivery timelines in the website states 4-5 days, 7-8 days but minimum delivery timeline is 15days, worst case it may never be delivered, nor do you get any update from them.


in case you are eager to buy anything online on shopperstop NEVER pay through any prepaid mode as there is no guarantee that product will be delivered.


Cancelled product bought on discounted price twice
Jul 03, 2017 02:22 PM 25868 Views (via Mobile)

Worst service from Shopper Stop. First time bought watch and the order was cancelled after 8th day of order date stating the unavailability of product which was showing as confirmed as order status until the 8th day. Now again bought a pair of sandal on 30th June`17, order status is showing as confirmed but not yet dispatched. When spoke to Shopper Stop Customer Service on 3rd July`17, the representative said we are still under process of procuring your product when I can actually see that same product and size available on the shopper stop app.


Pretty sure this order is going to get cancelled in this week after paying and waiting for the product for a week. Never shop with shoppers stop.


pawarakshay30000MouthShut Verified Member
Pune India
Sometime good some time bad
Jun 17, 2017 12:40 PM 23015 Views

Before Last two Months I Buy Two Jockey Underwear's From This Site At Rs 449 And They Take 50 rs Delivery charges For That so I Spend Total 500 rs.


They Show On there Website Get 20% Discount Use Coupon Code But There Coupon Code Will Not Work.


After My Order I Get My Product Within 10 Days.I Open My Parcel Products are same as Which they Show in Picture But When I Use Jockey Underwear After The second Use The Stitches are Open Of That Underwear they Give Me Faulty Peace.That Time I Buy two Underwear's On is Really good But One is Bad.


I always Buy Underwear's From Jockey Outlets But I am Not Getting This Type Of Experience About Jockey Underwear.


I Am Not Recommend This Website Any one for Online Shopping.


Delivery Time is too Long.


Product Quality is Bad.


Free Shipping Option For Only When You Buy Products Which is cost More Than 900.


Website Load Time is Very Fast Wide Range of Products are Available.


sahilnanda173MouthShut Verified Member
New Delhi, India India
Shoppers stop
Jun 08, 2017 03:50 PM 19125 Views (via Android App)

Hello everyone, I am sahil nanda from new delhi and I would like to tell you about my experince with shopper stop website.


I always prefers online shopping for making purchases but you should know the prices of products.


I used amazon, myntra and flipkart for purchasing but few days back I make shopping with shopper stop website.


Here I got to know that all products pricing are very very high as well as the timing delivery is too slow.


Its my opinion to change the pricing strategy and focus on customer exp.


Thanks


nidhinayalegudiMouthShut Verified Member
Delhi India
Amazing Shoppersstop
May 30, 2017 05:12 PM 24163 Views

I love to shop as every girl does! I love to explore new and wonderful things at Shoppersstop too often. I shop online too and I am feeling good to write about my online shopping experience at Shopperstop. Here all the products are at really reasonable price and you can find many amazing offers on various brands which make online shopping on shopperstop truly a delight!


No matter what order you have placed, Customer care is always ready to assist you. Products deliver in very good packaging and on time and always good in quality and condition.


Overall My online shopping experience at Shopperstop is really good and I would like to recommend it to all.So don't stop.shop.at shoppersstop!


Raigarh India
Disgusting service!
May 22, 2017 12:00 PM 19817 Views

I ordered a nail polish from shoppersstop.com, the product which was delivered was not the same colour as depicted on the website. When I contacted the customer care number, they did not behave in the proper manner and did not solve my issue. I told them to exchange the product and send the one which I had ordered but they did not agree. I do not recommend anybody to buy anything from shoppersstop.


Shoppers Stop cheated 1000 Rs, did not deliver the
Apr 27, 2017 06:52 PM 25351 Views (via Mobile)

Am yet to receive'Swarovski earrings worth Rs 999 from order number 71981286, that was placed early April 2017.


It has been weeks since I complained. Apart from raising complaint on email, I spoke to their customer care number and they have no update. No response for customer complaint and escalation.


It is my money that has been paid and the goods has not been completely delivered.


Their lack of response(except saying complaint has been sent to concerned dept) is appalling and not something I expect from a brand like Shoppers.


Amazon and flipkart are far ahead on online shopping and this is the last time I will be your customer.


Shoppers stop has cheated a customer here by getting money for 2 products and delivering only one product.


Pl deliver the product ordered or REFUND my money ASAP


Very disappointed with this experience


Shoppersstop website is not good website.
Apr 12, 2017 09:23 PM 24828 Views (via Android App)

This website is very slow website and not a good website because this website also slow and low.


This website customer service is very bad not good and slow website service.


This website sale a very few product not sale a all ptoduct and this website is also bad website.


This website delivery is not perfect and very time to delivery and slow work in website.


Thia website app are avaiable but this app is very harf to use and not perfect use and work.


So friends this website is also bad and slow website.


Not good competitors when it comes timely delivery
Apr 10, 2017 12:08 PM 20881 Views

Shoppers stop have no timely delivery sense. I had ordered 4 items on 2-Apr-2017 for sending them to Hyderabad and expecting them to be reached on 4-Apr-2017. I have realised very late that I was expecting too much.


Since, I did not receive anything from them, I have sent a mail to Shoppersstop as I did not receive anything as on 6-Apr-2017(this because I was not getting chance to speak with their so called customer service even after repeatedly trying for two days) On 7th April 2017, I had received the intimation stating that two items got cancelled as there was no stock.


This was not the first experience I had with Shopperstop.


If you require the items on urgent basis, PLEASE DO NOT order on Shopperstop. They are not at all competent in timely deliveries. They have their own SLAs, irrespective of what their competitors are having the SLAs.


Thanks and all the best to ShoppersStop customers.


Do not shop online with them!
Mar 24, 2017 12:14 AM 21324 Views

I ordered a 6500 worth of saree online on shoppersstop. The saree I received was not the color pictured online. They have no mention of not accepting returns of products which are unliked by customers. I never even opened the saree folding, and kept it safe for returning without hassle. Turns out they are majorly unprofessional when it comes to accepting returns. They should not venture into online selling if they cannot digest the fact that online shopping is bound to have returns . They took 2 months to arrange collection, during which I had to fly back abroad where I stay. THEY HAVE NOW RETURNED BACK THE SAREE WITHOUT ANY INTIMATION. I am majorly dissatisfied with the crooked behaviour of the people in question. Shame that they lost another customer as I tend to shop a lot in India.


Greater Noida India
Worst service
Mar 01, 2017 12:44 PM 21521 Views (via Android App)

Really very bed service never shop online. I have 3000 rupee shopper stops voucher whenever I go for shoping online alwase found poor and very old collection without discount but in advertisement they are claming upto 50% flat discount. Around six to ten month back I was order one shoe, after 10 to 15 days when I was not receive than I called to customercare and he repled stock is not avialable and money will be refunded but still not refunded. Worst experience I will never suggested this site for online purchasing items


anki1238MouthShut Verified Member
Bangalore India
Very bad experience
Feb 21, 2017 07:22 PM 25795 Views (via Android App)

I love online shopping and have really good experience with almost all the sites.


I had been to shoppers stop shop many a times and I like their collection.


So I thought of trying their online store.


I ordered 2 tops worth Rs.1100.


Firstly I recieved my order after 10 days which is so late. Secondly the quality of the tops were very poor. It was not at all looking like a branded outfit.


When I asked them to refund, they said they can't return money and will give credits with which I will have to shop something else.


Customer service was also very poor and they were not able to answer to my queries nicely.


Really very dissapointed by their service and will never shop from them again.


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