I had booked my recent vacation trip to Munnar-Thekady-Allepey via Seasonz India from Chennai. Mr. Akil from Seasons India contacted us and initiated the process and overall budget was 42, 000 INR that incl. Pickup/drop from Kochi.
Akil shared the itinerary with the resort name/driver details etc. The resorts they shared doesn't have good reviews. Hence, requested him to change it based on my findings via online. So I received the updated itinerary.
On the way, during midnight, I received a call from an unknown person introduced himself as a driver allocated for the trip and asked us to get down at Aluva station instead Ernakulam. The mobile number mentioned in the itinerary was different. So I rechecked with the Akil in the morning and get down at Aluva.
Note - In case of any changes, Seasonz India should take responsibity to update the details to the customer rather then the customer call them and confirm it.
Day 1 & Day 2 - Stayed at Munnar at Ice Queen Resorts. Nice one to stay. Rooms are very clean & Food is excellent and the staffs are very friendly.
Day 3 - Statyed at Thekkady(Merry Weather Resorts). Room and Food are average. The Cable is not working in the room. Though, we complained no proper action taken.
Day 4 - Allepey - My worst experience ever. In the sheet, it was different boat name and they changed it during last minute. Boat is smelly and rooms are very dirty. Overnight stayed at boat. During midnight, someone knocked the door and ran away. Looks it is not safe to stay at Allepey boat house and we complaint to Mr. Akil.
- Thank You! We appreciate your effort.