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Samsung WT 7400 Image

MouthShut Score

55%
2.35 

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Rs. 7,290 (Launch price)

Samsung

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Samsung WT 7400 Reviews

Worst Product and Service Experience – DO NOT BUY
14 days ago239 Views

Rating: 0 stars(if I could give negative stars, I would)


I purchased this Samsung washing machine a year ago, and it has been nothing but a nightmare. The machine doesn’t work properly, and despite raising the issue 14 times with Samsung customer care, the problem remains unresolved. It’s been months of calling, emailing, and following up, but their service is absolutely useless.


This is not just a bad product – it’s a scam. The machine can’t even clean clothes properly, and the fact that it’s often on “offer” should tell you everything you need to know. It’s on offer because it’s a piece of junk.


To anyone considering buying this product: DON’T. Save yourself the frustration, time, and money. Samsung’s product quality and customer service are a complete joke.


0 stars for the product – it’s a waste of space.


-100 stars for the service – the worst I’ve ever experienced.


I regret ever buying this washing machine and will never purchase a Samsung product again. Do yourself a favor and avoid this brand at all costs.


Completely waste product and service
Nov 16, 2024 06:41 PM1093 Views (via Mobile)

Within a 4.5 years of purchase the twice the front load rubber has gone and technician visited 1st time never said its drum defect since it comes under warranty and now the other technician from Samsung said defected drum. And its defected product what sumsung is selling which not worth paying so much other brands like ifb and LG are far better then this trash


Not worth buying this machine.
Nov 07, 2024 12:35 PM1224 Views (via Mobile)

My experience is very bad about this machine. Clothes are not cleaned properly & spinning quality is also very poor. Please dont buy this model.


YOUR RATING ON

Samsung SWF-P10
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Not worthy to buy Samsung washing machine
Oct 27, 2024 08:24 PM1359 Views (via Mobile)

After warranty period of 3 year overs , machine got malfunctioning. Contacting customer Care is itself a challenge, technician visit is tiresome, and worst is part replacement, here entire PCB which cost 3000, only has three months warranty. It is advisable not buy from samsung


Poor after sales service
Oct 18, 2024 01:23 PM1490 Views (via Mobile)

No response from customer care service. Continously calling customer care for service of washing machine. Once engineer visited and informed some parts has to be changes since it has been 6 days no quation or response from service center.


Waste of money.
Oct 17, 2024 05:01 PM1465 Views (via Mobile)

I purchased an 8kg top load fully automatic washing machine 2 months ago from flipkart. After next day of installation it started malfunctioning. Flipkart denied for replacement. Samsung is trying to repair it again and again but not working after 2 months of installation. Now they are telling that choose some another model from samsung website and give difference amount to them. No offers can be applied in this type of exchange. If I still choose same model for exchange I will have to pay Rs 5000 extra. Because no bank offer will be applied on this type of purchase. Means to save my 16000 should invest 5000 more. Jai ho ghatiya Samsung.


Poor quality
Sep 04, 2024 05:42 PM2199 Views

Most of the review of any product is given within few months of purchase. Therefore it's durability, service quality are misinterpreted. I purchased a Samsung front load fully automatic washing machine in Oct 2020. Initially it ran well but whithin one year it's PCB failed. Thereafter every year PCB failed. 4 time PCB replaced in 4 years and now drum also got broken. It's not only waste of money but also a lot of headache when you purchase samsung washing machine. Decide wisely.


Rdxdeepak007MouthShut Verified Member
Alwar India
Money wasted product
Aug 22, 2024 10:23 AM2407 Views (via Mobile)

I share my honest review for Samsung 9kg fully automatic washing machine it faced many technical problems in the beginning this machine switched off automatically once it start and the clothes don't wash properly either no good response even from service center even their mechanics are not able to fix it properly totally waste of money product new problems arise constantly i not recommended this brand product you purchase


Good. Motor
Jun 21, 2024 07:14 PM3327 Views (via Mobile)

I'm last 2 years using Samsung. Eco buble washing machine good working no motor problem, buy this product and enjoy


Buy this product
Jun 06, 2024 10:44 AM3522 Views

Very good I suggest every one buy Samsung product and it work very good. they was all the cloth very clean and very fast. nice product .


Samsubg washing machine service
May 04, 2024 01:18 PM3929 Views (via Mobile)

Very poor I suggest every one not to buy Samsung product and land in trouble in getting the service waiting for last three days customer care s hapless and helpless they even could not give the service associated or service man no to follow up and neither they arrange service as committed very very poor


Samsung Eco Bubble Washing Machine
May 01, 2024 03:07 PM3875 Views

Trust me guys never ever buy samsung home appliances, I bought Samsung Eco Bubble Washing Machine which was next to worst as not cleaning the clothes properly, sustaining the dirts in clothes there


Feature such as ecobubble etc etc are marketing gimmics with no such tech


they are just trying to fool customers, so please look into other brands instead of samsung


Poor quality, frequent breakdowns and worst custom
Apr 06, 2024 10:36 AM4201 Views (via Mobile)

Frequent stoppages, poor quality of washing, very expensive repairing and no timeliness for repair


Service
Mar 19, 2024 02:40 PM4257 Views (via Mobile)

Registered a complaint one month ago..Still no technicians came to solve it.Only assures technician will contact..but no use


Washing machine service
Feb 28, 2024 12:42 PM4417 Views (via Mobile)

I am from Container zone and brought a Samsung washing machine. I contacted technician for installation. After 4 days it is not fixed yet. One technician came after 48 hours and he was in a hurry and do some lame excuse and went away. Then he told us to come next morning but he informed us in the next morning that he will not be able to come on that day. Then I contacted again with customer service and they are extremely rude and asking why we are calling 4 times. I am totally disappointed and I never expect such kind of behavior from Sumsung.


Can't recommend Samsung Washing Machine
Feb 21, 2024 01:56 PM4480 Views (via Mobile)

Samsung washing machine worked fine for 6 years and we were happy about it. For the first time, when we started facing problem, we thought there must be some problem with the power button or some connected part, as it was not starting. We called authorised service centre. They sent a service engineer. But instead of repairing or changing only the damaged part, he told us to change the entire PCB board as that was as per their company policy. We paid around rs 6000 and allowed him to change the entire PCB board. But just after 3 months and 2 days we faced same problem again. Now this time , since the warrenty period was for 3 months they rejected our aplication for replacing the part. We requested them to consider it under warranty period but they refused. Again we were asked to pay the same amount of money to replace PCB. Now we are fade.up with the whole process and their unethical , unprofessional behaviour and request the probable customers not tobuy Samsung washing machine, not even for any discount offer.


Samsung washing machine 9kg bottom spinner
Feb 05, 2024 03:57 PM4600 Views (via Mobile)

I service center they send me service person they asked me to change entire unit.only one roller as to be change its very much available outside it cost only 200 rupees.entair unit changes 2000rupees it's ridiculous


Waste of money and time.


Samsung washing machine after sale service.
Dec 27, 2023 06:56 PM5518 Views (via Mobile)

My samsung full automatic washing machine 6kg drum got jammed approached samsung customer service for repair but they just sent a person he charged and told the machine is jammed and its parts are not available. Again it's a loss of visiting charge. Not satisfied with Samsung after sale service. The product is in good condition but customer service is not good. Anyone from samsung can help me.


Quality of stickers on machibe
Dec 24, 2023 01:47 PM5640 Views (via Mobile)

Have purchased this product,


Working fine.


Only thing, Samsung company has opted to put stickers , to reduce cost on printing on product,


These stickers has faded and finally come out,


Simply because product live in moisture,


I request to company to make necessary correction,


Don't buy Samsung Washing machine
Nov 24, 2023 11:45 PM6648 Views (via Mobile)

Don't buy Samsung washing machine. Within 1 year bottom plastic plate 3 times broken and also parts not available at service center and also warranty not giving on plastic parts. But this part is important and will take entire weight of the cloths but Samsung has made this part very delicately. Waste of money and time.


YOUR RATING ON

Samsung WT 7400
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Recent Questions and Answers on Samsung WT 7400

500

Why does my top load Samsung washer get out of balance with every single wash.

Apr 29, 2023

By: sasadler60

Answers: 0

500

Please what can i do, anytime i on the washing machine it off back on it own

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500

DIMENSIONS ?

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Which of the following is not required when creating a technical 2k transaction

Aug 23, 2021

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Answers: 0

500

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