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Riverdale Holiday Homes, Cochin Reviews

Not recommended
Jan 03, 2007 07:20 PM 1580 Views

I was attracted to the internet posting of this hotel on makemytrip as an ideal choice for my family, my wife, two children and I. I booked the two room "villa", which turned out to be a normal 2-bedroom apartment in Ansal's township with some ordinary furnishings. It would have still been ok, if the service was decent. The service level was well below expectations, with the room service and reception not picking up the phone.


Positives:




  1. Good locale - the view inside the complex is quite good - decent greenery etc.




  2. Spacious - two bedrooms+ a living room.






Negatives:




  1. Not meeting the commitments:




  2. when they say they have a swimming pool, they mean the common swimming pool for the whole township, not their exclusive one.




  3. there is a kitchen, but, not even a single pot, no gas supply. They said it was available on request, which they could not.




  4. Very far off from the city. No shops  - you have to have your own mode of transport.




  5. Poor service.






Price: Rs 3, 800 per night for 2 bedroom villa(inclusive of taxes)


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