We made this choice of Real Cargo packers and movers from Bangalore to Ghaziabad (Delhi NCR) and this is what we faced.
1) Rudeness.
2) No customer support with exploitation.
3) Broken and stolen items delivered with delays.
Initial Assessment: Rs.28, 000+ Insurance+ taxes= expected Rs.35, 000.
Booking Time: Rs.35, 000 as expected 5000 as money required for border clearance in states, total being Rs.40, 000.
Payment: Rs.30, 000 made at booking and 10, 000 to be paid at delivery, which earlier was promised to be 50% payment.
We were asked to relax while our 51 items were loaded in Tata 407 of RCM and when loaded driver asked for Rs.800 as his personal charges and refreshments asked by laborers Rs.500 .
At every point they said the same thing sir do not worry we carry stuff like our own.
Afterwards we were told that we will get everything in 10 days at max which we thought would be somewhere around 12 days at max.
But we waited for 12 days and no phone nothing came, and when we called back we were told that on a border the Big truck has been held for carrying commercial stuff and our household items are there which will be taken care in a day or 2 . We waited and waited in Hotel room for another 5 days and then we were told that our stuff was loaded lately after 5 days of packing and is held at border.
When we called daily we were told to do anything even FIR, if we desire but not disturb them.
Our stuff finally arrived after 30 days and that after 3 -4 delivery confirmations, every time it was “Sir we will deliver it day after tomorrow”.
And the great thing is 3 items are missing and crockery is broken.
All the people in here are cheating and there is one phone number in their catalog that’s for Mr. Sunil Sharma, who is head, customer support and everything and can exploit you if required.
There are 3 people you will get contacted to Sunil, Sandeep, Manoj in Bangalore and your delivery surprisingly would be through Central Cargo Mr. Rahul would be contact person.
And the new thing I got to know these people use to lie about canters, they don't have any canters .Real cargo uses Central cargo(Anand vihar) for shifting services.
These people are fraud, pls dnt go for this cargo.!
Greatness is that these people are polite till you give them stuff and rude afterwards and deliver your stuff when they want and how much they want and that you are at their mercy.
Never go for this opt Aggarwal packers they are a bit costly but they are reliable.
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