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Rak Ceramics India Pvt Ltd Image

MouthShut Score

53%
2.99 

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325, 1st & 3rd Floor, Dheeraj Heritage, SV Road, Santacruz West, Mumbai 400054, MH

+91-22-26605913

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Rak Ceramics India Pvt Ltd Reviews

Parts availability
Oct 25, 2022 08:37 PM1885 Views (via Mobile)

I purchased 4 RAK elegant model closet on 2014 and 2 of closet’s seat covers damaged badly ( colour changed very badly). I requested 2 of this damaged piece to RAK on my own cost. But they informed that these parts are not available. Now I have to change entire pice to solve this problem. Only after 8 years these companies are not providing parts how can we trust on them?.


Product collections and quality
Jul 23, 2022 11:35 PM2501 Views (via Mobile)

The product is very much best quality with reasonable price. Glazing is very attractive comparing with other brands.


The only Higher end brand which is having all kind of products availability like basic level products to higher end product. Complete solution for your dream bathroom .??????????


Cracks started after 2 years use of commodes
Feb 07, 2022 12:29 PM3129 Views

One of the worlds worst commode is RAK COMMODE, after 1 to 2 years of usage cracks started coming.dont buy this cheap quality products and this is from UAE country


YOUR RATING ON

Rak Ceramics India Pvt Ltd
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RAK PRODUCTS CRACKED
Oct 10, 2021 05:03 PM3854 Views (via Mobile)

I had purchased RAK wall mounted closet and washing basin 4 of each in 2014.After one year all the closet became started hairline cracks. We are in UAE and nobody else staying in home. Last 3 years we couldn’t come for vocation. Now I noticed all the RAK products are cracked and leaking.It is not acceptable.


Getting cracked
Sep 06, 2021 11:44 PM4292 Views (via Mobile)

All the rak items in our home was getting cracked everywhere, but while approaching their distributors " they told me that the replacing period was over. So I replaced some of the items by paying cash. But now all the items except new one is getting cracked everywhere. I had used it only for one year, unfortunately bill is not with me. Iam really disappointed with their product . So I will never recommend any one to buy this.


Poor Quality product
Aug 30, 2021 06:22 PM4060 Views

Dear All


Firstly I want to say RAK products are very poor quality.


I buy RAK wall mounted closet and washing basin 3 of each in 2014.After one year all the closet became leaked and complied to through JK Marbles and sanitaria's Kattoor Thrissur Dt. RAK technician come and rectify and the keep leaking .Many times we complained and no response. Same the washing basin start creaking one by one, now all three basin became creaked .Fortunately no accident happened .During the purchase time JK marbles told us more the 10 year replacement warranty those all products .Now They told only 5 year and they cant to anything. Today RAK technician come to see the complaint again.


So if RAK will not to anything my plan to go consumer court,


So please carefully see RAK products .


Regards


Jayan Variyattil


Very very bad product
Dec 04, 2020 11:28 AM5713 Views (via Mobile)

Very bad products..we purchased 4 closets and become cracked and they are refused to replace it...when we buy they told ten year warranty but now they change it five years warranty only


Very very bad experience don't buy Rak
Aug 10, 2020 11:53 AM6691 Views (via Mobile)

Very bad experience. Slot provided by the company was defected and when complained about this to the company then they refused to pay compensation. Donot buy tiles of this company. They have terrible customer service. They are thief thief thief..........


Poor products and poor service, Dont buy!
Dec 07, 2019 06:48 PM8414 Views (via Mobile)

I would like to say that this is most inferior ceramics that i have used, we run a hotel and all our bathroom sanitary equipment is from RAK, please dont buy their products, it will all crack up.


Don’t trust this product
Oct 02, 2019 01:43 PM8991 Views (via Mobile)

RAK sanitary product installed at home has got damaged itself within few years.You see cracks all Over the products and it’s not functional any more. I have not seen this kind of problem any other brands or local brands.


Hazaribagh, Jharkhand, India India
Best quality tiles
Nov 23, 2018 07:39 PM11349 Views (via Mobile)

I bought a tiles named volkas white about 10 months ago and it is as it is as it was bhought and coutomer service is also nice none pices were damaged and in this all tiles was of same colour but that was not in the tiles was Kajaria which i bought for ground floor


I recommend it to all of you


Hagaribommanahalli, India India
RAK TILES AND CERAMIC
Oct 24, 2018 02:34 PM11969 Views (via Mobile)

Found bends in every 10001000 mm tile and complained to RAK authority, they visited our site and telling its all normal and within our norms... And found some color difference from tile to tile... RAK is nothing but commercial and cheap tile company... Total disappointment... Don't buy RAK they will charge you guys for super fine quality and deliver worst quality tile..


Very Poor Customer Service - Pls. avoid the RAK
Aug 22, 2017 03:00 PM13024 Views

Very Poor Service. Had registered a complain with RAK long back about under warranty broken POT. The customer service representative gave a service no. The I followed up with the guy assigned for the replacement. He came home and confirmed that indeed the pot was broken and had to be replaced free of cost. But after that he never called back. You keep calling the guy and keep following up. But the Service Guy will never call you up. It has been months now and there has been no calls from the Service Guy or the Service team asking if the issue has been solved.


Pls. avoid the company!


Just fantastic !!!
Apr 24, 2015 01:23 AM26129 Views

R.A.K. Ceramics are the most durable and best quality ceramics that I have ever known. These are manufactured in a company known as Ras-Al-Khaimah in Dubai, UAE.


The brand is famous for the various tiles it manufactures. They have a franchise in Santacruz West. The products are very expensive but very much worth it. We couldn't really afford it for our apartment, but there was a particular type of neon tile that we purchased to decorate parts of the house. These tiles are chargeable, yes you got it right. They get charged with the help of wire and glow in the dark.


Isn't this just fantastic? There are other variations as well, and if you're planning to make your rooms look fancy, do drop in to their office and check them out.


Thank you RAK Ceramics
Mar 31, 2015 01:09 PM24733 Views

RAK Ceramics was a good choice for me and saw a lot of products which I could use. I was impressed to see the variety of collection. The staff was very generous as they helped me all over the time in selecting the tiles for me. I purchased 30 sealed packets of RAK floor tiles for my kids room.


I feel worth buying the products from RAK and my child's room looks superb now. Thank you RAK Ceramics


Definitely recommended!!
Feb 16, 2015 12:45 PM26466 Views

I am sharing my experience of purchasing Vitrified tiles from RAK ceramics. I went to show room and selected the floor tiles, paid for it and asked to deliver at my residence. They delivered on time with perfect size and no broken tiles.


The quality of tiles was also excellent. Definitely recommended!


Thank you..
Feb 07, 2015 02:16 PM25573 Views

Firstly, I would definitely like to give a thumbs up to RAK. This is because I am really very happy with RAK. Because after buying a house it takes a great effort to make it a home. I went to their showroom and checked out their range of tiles and I was amazed.


I had a lot of options to choose from. Now my every room looks beautiful in their own way. Thank you.


RAK tiles are fantastic!
Nov 18, 2014 11:52 AM26365 Views

RAK tiles are fantastic! Inspiring designs and attentive personnel. The staff was knowledgeable and helpful in giving frank advice even if it meant that I will purchase less of their products.


I highly recommend RAK Tiles for your tiling needs. The range is good and the service is stellar.RAK's website is really cool and easy to use.


Thank you RAK ceramics..!
Oct 20, 2014 04:12 PM27945 Views

I got my house renovated few months back, now I really regret that why didn't I use RAK ceramics. I had to compromise on price as well.


After few months the bathroom tiles started wearing off so I had to get it done again. After renovating it again with RAK tiles, now it's been almost 5 months and the tiles still looks brand new. Thank you.


Nice RAK Ceramics
Jun 16, 2014 03:15 PM29730 Views

Recently got my brother's house done up. He was coming down after being in UK for 6 years and so he really wanted to use the best for his house. I used RAK Ceramics for the entire house. When he saw it he could not believe his eyes. Blissful designs, Sturdy make, speedy delivery and easy to install. He totally loved it and thanked for getting it so fabulously done. So the credit goes to RAK Ceramics!


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