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1.73 

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Racold Solar Domestic Water Heater Omega Reviews

New Delhi, India India
Installation fasteners not available even with c
Mar 06, 2018 01:33 AM 22894 Views (via Mobile)

Firstly this geyser uses proprietary fasteners which the company does not ship in box. And these fasteners are not available in market. Bought this geyser from delhi electric kotla 45 days back and yet not installed. Have tried racold customercare/ area service manager Vinit(tel:9015897712) and not one cares to take the effort to provide service. They all say will check and revert and till now not installed. This is the service they give to clients buying their most expensive model.


Des12345MouthShut Verified Member
Mapusa India
Quality product
Jan 19, 2018 08:38 PM 27101 Views (via Android App)

It has been more than 10 years we have been using this brand, a very good quality product. I would like to share my experience here.The product is very user-friendly, it's reliable and easy to use. I really like the heating capacity it can store the heat for a long time.As I said the product is 10 years old, it is durable and long lasting, also manitenance free device.The style and design is very unique and looks good for a small or a large house.The company service centres are located almost everywhere in my nearby city. They resolve the problem quickly, and are always available 24x7


hyderabad India
Racold service is horrible
Jan 19, 2018 05:53 PM 23045 Views (via Android App)

My heater was dripping water within 2 months of purchase. When called for service the guy was unable to mend it. Later when registered another complaint, the service guys took the geyser promising that they would get it corrected and install next day itself. Its been 4 days and I have been following up on daily basis. The geyser has still not been returned and they won't even do the courtesy of calling and informing.


The company establishes and markets itself without caring for its existing customer and so such reviews follow and spoil the image and waste the marketing spend. Better would be to spend half of the marketing budget over call centres and service guys training.


YOUR RATING ON

Racold Solar Domestic Water Heater Omega
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Worst service
Jan 17, 2018 06:09 PM 22934 Views

Hi,


we installed 32 water heaters in our property named ELIS INTERNATIONAL TOURIST HOME situated in trivandrum kerala.Now most of the water heaters need maintanence and service so we call the authorised racold water heater service in trivandrum named GRACE ELECTRONICS. but that fellow didnt call the answer. So I call their landline number One Lady answer the call and promise me that with in two days the service team will come for checking the water heaters. But they didnt came yet. We expect a good service from team Racold But these type of behaviours will not acceptable.


Horrible service! Heater not working after 3 month
Jan 17, 2018 12:14 PM 22085 Views

Please don't buy anything racold! Heater not working after 3 months. Was assured company would install, racold service centre in chennai called and told me that they don't install in apartments.


Bought in sep 2017, stopped working in jan 2018. Called customer care and was assured of service in 48 hours. Been 7 days, No call, no updates. Been contacting service centre regularly, over 5 phone calls.no service scheduled.


Very lethargic, very unresponsive!


debnathtanusree99MouthShut Verified Member
Bengaluru India
Waste of money
Jan 05, 2018 02:14 PM 18885 Views (via Android App)

Hi guys, l wanted to share my opinion about Racold Electric water heater.


This wad gifted to me by one of a retall shopvfor purcjasing highest provision in the Aug mounth. I definitely conclude that it is not at all worth for money. The water heater should heat thewater in 20 mins stipulated time but this doesn't. It takes nearly 45 minutes to heat 1 bucket of water. This is really not acceptable. I have tried replacing the coll as well but it was not worthy. I contacted their service center but it was of no use.


I definitly wouldn't recommend it because its a waste of money and unneccesary instruments to consume huge power.


Thank you


Very very very Worst service
Dec 28, 2017 09:46 PM 23528 Views (via Mobile)

I have continue tried to calling to recold from last 15 days but they have no provided any kind of services they only told me such a lier thing that your gizar will repair in 48 hours but they are not seriously doing such a kind of thing.They give us 10 years of warranty but it's all such fake kind of thing because our gizer is worked up to 3 years only. And they are providing such worst case services Bcoz I also communicate with the area sales manager of recold for this issue but still they are not take it as a serious issue And not provide good service


nitin2octMouthShut Verified Member
Palam Colony India
Fantastic water heater
Dec 06, 2017 08:17 PM 27199 Views (via Android App)

Guys today I am going to review Racold water which I bought it 2 years back from vijay sales. Company provided the standard installation free with induction pipes. Its working fine, electric consumption is very low no extra hole in your pocket as usual if you are using emersion rod or traditional water heater. Their are so many water heater available in the market which also gives low power consumption from so many brands but its a costly affair. I compared so many brands and found cost effective. Its service centre automatically call us after one year for service and checked it properly.


Guys if you are planning to buy a pocket friendly water heater then go for it. I am full satisfy from the product and its performance.


gayatri12MouthShut Verified Member
Ichalkaranji India
Unusable for Heating !Unsatisfied Domestic servi
Nov 16, 2017 04:00 PM 18810 Views (via Android App)

Hi friends ! I am sharing experiences about the recold solar. Last year summer season we are purchased this solar for domestic use. After brought it's ok no problem . But after six months they have not responded properly .


Heating capacity : the capacity of heating is very low. If much amount of sunlight also present but the not highly heated some what cold conditions.so water is not remain after two persons take shower.


Water tank : its made up of fiber but its thin so fear for breaking. And its some amount of small so not useful for few person.


Glass pipes : that so thin and thick because of that fear some what break. They are not capture capacity more of sunlight. They can't store the light and fails for the converting electric energy to heat energy. Therefore the heating capacity of water is not properly work.


Size and design : its not that much attractive but the weight is high. And because of broad size they needs more space.


Durability : the less durable because it's after some time not working properly so for repair many times. And some issues always create. So in my family no one is satisfied with this solor. Because of that the more problems we are faced. So still we are using another brand .


sangeeta161110MouthShut Verified Member
Pathankot India
Racold
Nov 10, 2017 11:05 AM 28904 Views (via Android App)

I buy the racold gyser of electric supply from pathankot, sagar shop near kali mata mandir. This gyser is five years old. The price of this gyser is around thirty five hundred rulees only. The colour of gyser is white. Both gas and electric gysers take seven hours to make cold water hot. For this gyser I put another point in bathroom . This gysee I connect with MCB. This gyser has one year warranty when buy. But till now it was working without any repair. During winter all taps which are connected with single gyser gives hot water so I saves cooking cylinder. So I thing gyser is fuel efficient. But we never forget to switch it ofv when not required other wise life threat.SPHP CDR


Worst Solar product
Nov 08, 2017 10:25 PM 22373 Views (via Android App)

Only gives hot water in extreme summer season, when we actually dont need hot water at all in a hot state like chattisgarh. Rainy and winter season need to use electtric gyeser coz this solar water heater is unable to heat water.


Worst product ever bought.


Ppl dont buy this product.its a total waste of money!


PLEASE DO NOT WASTE YOUR HARD EARNED MONEY
Oct 31, 2017 12:46 AM 22515 Views

I bought Racold Solar Water Heater Model Alpha Pro 200 Liters 2 months before in Nammakkal, Tamil Nadu. It is a waste product. Not even a single day it worked fine and gave 1 Liter of water. It is very hectic for us. Installation was not done properly. Tank leakage in 2 to 3 places and broken glass tube. When I asked the dealer, every time they try to convince me. Once they went after seeing the problem, they would not come next 10 days and after repeated calling, again identified another problem, the same thing happened. Inlet pipe is very small, it took so much time to fill the tank and all the parts are unsize, which means all pipes came with measurement of 1/2, 3/4, 1 inch. like, but this company claverley engineered like between 1/2 and 3/4 inch. When our plumber fix this system, the inlet tube teared, next day the service person came and said the teared tube cost around Rs 700. Then, we went to buy the tube at local pipe shop after a long search, it was only Rs 10. Till now we did not get a liter of hot water from it. They said 200 liters, but I think I am sure it would be only 175 liter or less, so PLEASE DO NOT BUY AND WASTE YOUR HARD EARNED MONEY.


anirudh_786MouthShut Verified Member
Mohali India
Not a good water heater
Oct 28, 2017 11:50 PM 27514 Views

I am using this water heater from last 1 month and not much satisfied with its performance. Though it's doing the job but its not justifying it's price. The final temperature of the water that comes out the tap is not that hot, its just some degrees higher than normal tap water. It is not that powerful which can give you out boiling like hot water, its just good for not so cold places where you just need little warm water. Though we cant deny that it is an instant geyser and gives out hot/warm water instantly and you don't have to wait for 15-20 mins.


Bangalore INDIA
Recold service is Pathetic i don't recommend it
Oct 27, 2017 06:16 AM 21518 Views (via Mobile)

Pathetic service response:


Geyser is under warranty, below is my Geyser model and serial number details.


Model No: ALTRO 2-25V


Serial No: AL 16 09 05958


Customer care: 1860 425 2288(This number is always says busy never happened me to contact your executive), since writing this email.


This is new complaint no: 160139112


Note: Nobody visited to service my geyser, if it won't happen this time, Will raise concern against consumer court. You guys are taking so easy about it. From 23rd Sept, 2017 I am chasing to get it serviced. Although product is good what if service person never visit even product is in dead state? I don't recommend just due to pathetic service response.


piyush168MouthShut Verified Member
Lucknow India
Best Water Heater at this price
Oct 26, 2017 10:55 AM 28420 Views (via Android App)

I am using this product for last 2 years. It is very good water heater. I brought this water heater in 2015 at price of 8999. Basically it have three option of heating normal medium and high it take 10 min to heatup water and yet not find any cons. It take just 5 min when you set heater at High option and what will be in boiling condition in 15 min.


But it some time make sound when you set option to high level. Otherwise this is best water heater with come 7 years Warrenty. For installation you need to call plumber Basically they don't provide you installation.


You can get the product in different colour changing panel which looks awesome


FarhanasherinMouthShut Verified Member
Malappuram India
Not done its job
Oct 07, 2017 07:26 PM 27365 Views (via Android App)

I brought this water heater from local shop near to my home , using the water heater from past 25 days now.now it is not working properly.it does not give hot water at all and there is no service provided to change the coil to 4.5kw.hot water storage is not even half litre.very slow water flow.for one bucket of water to use for bath you need to 3-4 times use to get hot water.waste of money, time and energy dealing with thier sales team that do not take prompt action and ask me for money when it's warranty period.i recommended all of you to never think of buying this product.


attitudyadiMouthShut Verified Member
Danapur,Patna-18
Trust worthy brand
Aug 28, 2017 07:39 AM 29968 Views (via Android App)

One year before, we bought this Racold electric water heatre from one of the shop of my city. Before buying it, we searched alot on net about the reputed brands and their specifications. And after searching, we opted this brand. Now, it has completed its one year and there is no any defect in it. It is a trust worthy brand. Its very easy to use. Its price is a little bit high as compared to other brands and it also consume more electricity. But still, we use it because of its good service . It is a durable product. The water use to heat up very quickly. It takes only 4-5 min to heat the water. We use it regularly during winter season. Its design is also very good and classy look. The customer service of this brand is also very good. We got one year warranty on this product. But we have not faced any problem in this product till now.


vishkhandagale203MouthShut Verified Member
Pune, Maharashtra India
Racold thermo
Jul 24, 2017 01:21 PM 31242 Views (via Mobile)

I bought this Racold thermo water heater one month ago as winter were approaching but truly speaking I am not at all satisfied with this water heater I think  buying this water heater was a total was a total waste of money its price is very high as compared to other water heater and also it consumes a lot of electricity  and increases the electricity bill and not only that but it takes a lot of time to heat water if you are thinking of buying this racold thermo water heater then its my strong suggestion not to buy it because there are many other water heater cheaper than this but good in quality so go for that one


machharjigar6MouthShut Verified Member
Mumbai India
Racpld thermo bed experience
Jul 24, 2017 12:30 PM 29738 Views (via Android App)

Record Sona domestic water heater Alfa is solar system heater and I dislike the solar heater because I didn't get as much I want I buy this little from the local shop at Rs 2150 on its uses are fine but after few month it heated becomes decrease and not charge fastly in hike sunlight if in medium sunlight its not able to charge after using three or four month its durability till 2 days but after using three or four month its durability comes into existence and start decreasing its durability like one day its style and design is no good to shop this is a very bad experience about this is required for more solar power and I must say you friends don't buy this product.


0141mec999MouthShut Verified Member
Mughalsarai India
It's not more effective water heater
Jun 30, 2017 09:24 PM 22653 Views (via Android App)

I am purchased this water heater from the market it 7000 rupees but today I am I not more satisfied by this water heater because it is not a give better water heating I think it is totally waste of electricity and many peoples are all like this water heater its price in the market is very high compared to other water heater available in the market and I am not more satisfy to handling this water heater and I am never again product this water heater and this company is not give return policy so it services not more better and effective and its design is very complex and it looking is not more better so I don't like it I think it's totally waste of money and time on this water heater so thank you


YOUR RATING ON

Racold Solar Domestic Water Heater Omega
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Recent Questions and Answers on Racold Solar Domestic Water Heater Omega

500

i am facing problems with this product every year i need to invest around 6000 for replacing(heater) and cleaning (water heating reduces after a year , and need cleaning) above that tank is leaking and they said replacement( 20000+ new one) will not be done as water quality is not in prescribed limit ---seams this product wont fit to Indian conditions many people are using local made , they dint experience these issues ...

Sep 25, 2016

By: samjuth

Answers: 0

500

Dear Friends, can anybody advise me the difference between Racold Altro2 and Racold Altro2 Plus. I have checked manufactures site ...not very helpful.Thanks in advance.Anil Challa

Sep 16, 2016

By: anilchalla

Answers: 0

500

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