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Home > Home and Appliances > Non Kitchen Appliances > Water Heaters > Racold Water Heaters > Racold Electric Storage Water Heater Eterno 2 10 L
Racold Electric Storage Water Heater Eterno 2 10 L
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Rs. 8,450 (Launch price)
Racold
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This is the best appliance in cheap rate. It consume less energy and gives high energy. It is quite safe but keep away child . it use less energy. It work for long period without damage. Its wire is good in condition. A appliance with easy for caring and using its design is so much .i like it very much . it work even on low voltage
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Racold electric storage water heater is a worst product according to my opinion and I had used this racold electric storage water heater before 1 years and I had fill this experienced very bad because my father had brought racold electric stotage water heater at a price of 8500 at almost 1 years ago.the 0roduct is worst because it consume lot of electricity in comparision with othwr storage water heater.it can conaume upto 10 litres of water and it has a weight is very big and weight is high.
I had bought RACOLD ETERNO 2 - 10 Ltr geyser 5 days ago for Great Eastern Sales - Behala, Kolkata store. After installation from the first day it is not working. Si I called the service center. But no one had responded. I kept continuing calling the customer care center but no one picked up the call. So I watsapp and then the complain number - EE1203542 is registered.
Now the service center called me asking for money for the repair without understanding the problem. I told him that The product warranty is for 7 years and the product has not worked from the day first. But he arrogantly asked for money and said it is my fault because of which the product is not working.
This is shameless. I never imagined such kind of behavior from any service agency.
I will never buy the Racold product ever again. No one yet come to my home to fix up the issue. I will be report the matter to consumer code as soon as possible.
Ranadeep Mallick
9163323910
YOUR RATING ON
I purchased Racold solar alpha pro on 26th Aug and got it installed immediately. However, Water is leaked via Air vent. The person who installed asked to rise 1-2 inch on Air vent(right side) and I did. But still water is getting over flow via vent and suggested me to book a complaint with Racold.
I registered a complaint last week, but till now no one contacted from service center. I called customer care and enquired but they are keep on saying we will be inform technical team.
Not sure who is that technical team. POOR SERVICE
Complaint Number: ssol 11080
Hello, I bought an Eterno 2 horizontal model from PayTM in Jan 2016. It is not switching ON now. I contacted PayTM and they said, it is under warranty and I should contact racold service center directly. So here I am contacting you for help. Please help at your earliest. Thanks. Service center is not picking up the phone. And their online complaint filing system does not work. Please post a number that you guys pick. I cant find a way to communicate to service center in Pune.
I brought this geyser in last winter along with godrej washing machine so I managed its price for Rs.6500/-.it worked fine for 6 months, after that we start hearing that boiling sound and worried maybe its gonna explode.So I contact with the shop and they said thats not a problem, if ur too afraid ask our servicemen to come and take a look. this product comes with 1 yr guarantee, so I register my complaint and the company person come and he is alos said"this is not an issue ". But we are still confused and worried abt "do we need to remove it for our safety or just believe their words. Apart from that it works fine, within 10 min we get that hot water and it keeps that temperature level for around 5-6 hours .overall its a good product eventhough my suggestions is stay away from it coz nobody want to take risk about their safety .We all are buying things to reduce our workload and tension, what if a products become ur headache, once again am saying "stay away and be tension free "
As this geyser is very good . your water get heat up in very less time according to other geysers . price range is good and energy consumptionis also very low. usually 5 l watergeyser is normal recquirement of every family. so its 5 llitre geyser price is good. normally between 3000 to 4000 rs. I willrate 8out of 10 . and if your bathroom is small then dont take take tension it can be easily fit into it. if u like my review then plzz rate it and thanku
Dear Sir,
The Service of Electric Water Heater of Racold is very poor. a watern heater in Jan 15, 3Linstant Pronto .
The Heater is not working since july 28th I have given a complaint on 28/07/2016. Its under warranty of
The local service center is not picking up calls and Call center every time informs that we will escalate the issue .
Till now not sorted out.
The Complaint no is EF10512809
the service is very poor and call center response is not at all good.
I had registered a Service call at Chennai 10 days ago but still not service person has turnup
Email sent to Racold is bouncing, The outlet pipe is leaking and has become rusty
Earlier 3 months back I made a similar request but no body has attended and result is the product is being unable to use and has become rusty
Please send service person on top priority
my place is at Vanagaram
Regards K RAJKUMAR 9940299164
I have purchased Racold Alpha pro solar 200lpd two days back. Technician installed on the same day. Till today I did not get single drop of hot water even though environment is sunny out side. Moreover entire water is leaking out from vent. Just feeling very bad about the product. Paying 25000 bucks and suffering. Logged complaint SSOL11003 and waiting for technician visit. Interestingly customer care guys are talking about charges rather understand ing customer pain that it's purchased just two days back and even not got drop of hot water.
Let's hope they will attend quickly and resolve the issue.
I will update the status. For now more disappointed with product.
Thanks,
K Reddy
9663806373
RACOLD is very hot performing brand in Water Heater.The products are well designed, excellent durability, easy to use.
I am using this Brand since last 25 years, my water heater inner tank got rusting it worked for 25 years, Recently I exchanged the old one with same Brand.
New products are updated and Intelligent and are performing well.Service is good, brand is also performing well, good existence of brand in water heaters.Am expecting more digital and smart water heater from Racold and its really very HOT RACOLD.
Racold service is the WORST SERVICE we ever saw, you can purchase from them anything but after that they are not providing any service, all time his stupid and useless customer care executive saying they are passing our complain to "Higher Authority" all time they says this word only, but no one taking action or giving any service.
useless n wasted equipment if any one wants then ONLY you can buy from this worst company
and this RACOLD is not deserve for any STAR . 020-24338787
This is with respect to my complaint no EE1161270 which was registered on 11th June for 2 racold geyser(Racold Pronto) leakage.
While the technician visited home in couple of days to check the issue, he confirmed the internal container need to be replaced for both the geysers. One geyser purchased on 7th July 2014 & the other one on 31st Oct 2015 and both are under warranty period.
For last 15 days, no one turned up even after several calls to your customer service no 9243222288. The quality of response is poor to say the least and apart from saying sorry, there has been no action to resolve the issue.
Yesterday I put my geyser on just for 15 mins.i got busy with my other works for that time.suddenly I was trembled to hear the blast sound from bathroom.all the hot steamy water was all the way falling down with huge sounds.steam spreaded all over the house .i was frightened to see this kind of blast.
I put off the main switch of electricity n water connection.when everything was setteled I saw a big hole in the outlet pipe of racold gas gyeser. I know my geyser is bit old.
But at least pipe must be of that quality that I should bear the pressure of the steam generating inside the system.but it cudnt.i suspect a poor quality pipe material in this gyeser.if you have any such since long time.just check it n replace the pipes.as water heaters, gas cylinders n pressure cookers are the silent explosives that we handle in our day to day life.
This product is very less price.this products are using water cold but its using material are LPG gas water geyser .
This product are very low people knowing this product but this product quality are very good and best quality .this product are not pollution increase but this product are decrease pollution.
This is the first LPG water geyser. This product is very helpful in all people and its using on future very long periods of time
I purchased Racold water heater and installed Ac option, so that I can get hot water if it not sunny also last 6 months ago 1 st they installed but I was not getting hot water then telling that it is is not the correct place and then they reinstalled in another place but this time also I was not getting hot water then they said it is the complaint of the diverter then called the company Jaguar for checking the diverter twice they came but it was not the problem of diverter. I called several times to company who installed us but getting no response from them.
NB: while installing they had told that I would get 60% money back through ANERT but I have not yet received that also
Harish
Trivandrum
I have installed the Racold water heater thermo for last 5 moths I had not getting hot water every morning I have also installed AC adapter so that if not sunny also I could get hot water but no use in the morning I am not getting hot water. I have complained several times to the company person but getting bad response they told it is of the diverter in our bathroom the Jaguar company person came and checked twice it not that problem I have not yet recovered the problem.
The company person told that I would get a subsidy for ANERT for this but I have not yet received.
My Racold's 3L Pronto geyser warranty was expiring on 27 May 2016 and heater element failed on 18 May 2016. We lodged the complaint and heater element replaced in time by Racolds thane(Maharashtra) service centre free of charge.
Thanks Racolds for a prompt service.
This is the service of the so called reputed international Company.
I've been calling you guys for a problem with my geyser. Every time I call they say we are escalating and there is no response.we logged a complaint on 7th May and today is 21st no body came to fix it.
I've never seen such a worst customer service in my life.
All I got from you guys is new complaint numbers each time I call you.
Here are the number:
ES10322459
ES10322537
ES10322552
Hello We have 45 number of electric heater in the house and one of the heater tank is blast and we want to change the tank. Regarding this issue I called up so many times within last 02 month but every time I called up and I was assured that it will be rectified but still no one called up neither rectified the issue. I did not aspect this kind of service from you at all.
Now I take this issue very seriously and Every day I will post negative comments on your social platform and make sure it will affect your business.
For your reference Pls find few reference id COMPLAINER NAME IS PRADEEP
EN10135173 DATE 05/03/2016
11612346 DATE 16/03/2016
11612379 DATE 26/03/2016
Showing: 101 - 120 Reviews on Racold Electric Storage Water Heater Eterno 2 10 L
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i am facing problems with this product every year i need to invest around 6000 for replacing(heater) and cleaning (water heating reduces after a year , and need cleaning) above that tank is leaking and they said replacement( 20000+ new one) will not be done as water quality is not in prescribed limit ---seams this product wont fit to Indian conditions many people are using local made , they dint experience these issues ...
Sep 25, 2016
By: samjuth
Answers: 0
Dear Friends, can anybody advise me the difference between Racold Altro2 and Racold Altro2 Plus. I have checked manufactures site ...not very helpful.Thanks in advance.Anil Challa
Sep 16, 2016
By: anilchalla
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