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Home > Business - Malls - Stores > Stores > Indore Stores > Puma - South Tukoganj - Indore
Puma - South Tukoganj - Indore
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5, near relince fresh, South Tukoganj, Indore 452001, MP
+91-731-4036448
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Placed an order on Puma, money was debited but the order failed. Called Puma Customer Care who confirmed that they have received the amount and that they will full-fill the order within 2 days. Nothing happened. Followed up with countless emails and calls, still waiting for a refund. Every time I call them, they extend the deadline by 15 days based on their internal escalation. By their estimation I should receive the refund after almost a 3 weeks.
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Puma is a huge company in India and slap international. I was shop a bag from puma stores .puma is the best brand in a thought
The experience at the Puma store at Seawoods Grand Central Mall, Navi Mumbai, was appalling. Not only was the service extremely poor, the conduct of the store manager, Nandan, and Asst store manager(Sahil) at the Seawoods store was very unprofessional.
As a repeat customer of Puma for many years I had accumulated loyalty point with Puma. I visited the Seawoods store on 31.12.19 at 7.45 pm to purchase a pair of Ignite running shoes costing ₹7000. I was being billed by the store manager, Nandan, and he informed me that I had accumulated points worth about Rs.1200 which I could adjust against the bill. He made the adjustment in the billing system but on inputting the OTP(received by me) he was unable to complete the billing. This process was repeated twice but he was not able to complete the billing. He then handed over the process to the Asst Store Manager and walked away. The Asst Store Manager then informed me that there were only about 600 points being reflected in my account now. When I queried him as to how the point had reduced from 1200 to 600 he gave me an evasive reply that 600 points had expired in the last few minutes which I found very strange. I requested him to call the store manager, Nandan, and explain to me why they had informed me that there were 1200 points and even began billing me with that balance. The Asst mgr told me that I would need to wait as Nandan was on a call and could not talk to me just then. The Asst mgr was extremely rude and uncooperative. I waited for 30 minutes but Nandan did not come out to explain. The Asst mgr then told me that Nandan refuses to come and explain the matter and I could phone and complain to the Area Sales Manager, Vishal Rai, as he and Nandan were not answerable to customers. I phoned Vishal and explained the issue. Vishal informed me that he could not sort out the problem right then but would revert in 2 days. Vishal has not bothered to revert even after 3 days. Such poor service and complete disregard for customers is not expected from a brand like PUMA.
YOUR RATING ON
Hi friends, today I am sharing my personal experience about puma bag.i bought a puma bag online from myntra almost 12 months ago.the design and color combination of this bag was very good.but the material of this bag is not so good.this bag damnaged in only 3 months.the side pocket of this bag was damaged.i think puma bags are not good for daily use.these are not value for money.the other products by puma are very good but puma's bag are not value for money. thanks
This is the best shoeroom I have ever seen in my life this showroom is amazing and u get their all types of shoes and in a good price that show room was amazing I have never see this type of showroom anywhere and they provide u all facilities and u like Thai restaurants facilities and the first dinner and for a few days of in a pub with the an in the first oooo op R the the the first oooo oooo op has been a part to be made in the the first first year in the the first the the first oooo oooo op and the the first one in the the first oooo op Iikji the the first w
When you walk in with high expectations with the brand's name in this store, you are going to nothing but to be disappointed as this store disappointed me. Well that's being said here is my experience with this store,
This store is embedded in the empress mall so the ambience of this place is quite classic and predictable cause after all it is in empress mall. The parking is also not the concern to be worried about. What you should worry is the store range and the service and the budget which will give you resentment about visiting this store.
The store range is very compact or shall I say like a frog's thinking capacity in a small well. The product for which you are visiting this store will probably unavailable here as this store has always less stock, at least this is what they told you the reason. The products which are available online are not available here then forget about the products which are not available online. Here you will see only basic or very unattractive clothing and shoes. The shoes of real puma standards are not going be found here anyways. The basic products are too expensive and they don't look durable at all.
This store is not up to the mark when it comes to expectations.
First I would like to tell everyone this shop lues is the worst online shopping and giving fake products and fake prices and very very bad service. I never expected this type of service from shopclues. Worst company fake people. They don't know to handle this type of online services. You guys first learn from other online services and come to this field. Useless and worst Co.
Showing: 1 - 7 Reviews on Puma
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