The cashback offers in the pockets are expired and still there on the app. when you complain they tell you the same was valid only for the first 10000 customers!
what I don't understand that a bank that claims it is digitially savy does withdraw offers that are no longer valid?
what I think is that the bank wanted the customers to believe that the offer is avaliable but later wringle out by saying it was applicable for only 10000 customers.
further I did a payment from pockets for book my show. the website accepted the payment and then did not give me the cashback. later they write a mail which says I was to do the payment in a certain way and only then the cashback would be valid. I spoke to thd call centre and they could not explain to me what I did wrong. the mail recd reads as follows:
QUOTE
We inform you that, only first 10, 000 customers loading their Pockets wallet with Rs.250 or more during the offer period can avail of the offer.
To avail the cashback on Book my show, you need to follow the below process.
Visit https://bookmyshow.com
Choose the movie/match/play and the date of your choice
Proceed to make payment and select Credit Card as the payment option
Enter your Pockets wallet number, CVV and valid-to-date provided in the app to make the payment
Offer applicable on movie/play/match tickets
As you have booked the tickets from logged in section of pockets app, you are not eligible for the cashback.
UNQUOTE
I am still trying to figure what went wrong. I think is just a way to avoid cashbacks!
BEWARE!
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