MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg
Upload Photo
Pockets By ICICI Bank Image

MouthShut Score

49%
2.40 

Concept:

Features & Functionality:

Ease of use:

Help & Support:

Look & Feel:

Value for Money:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Pockets By ICICI Bank Reviews

tanmaykundu25MouthShut Verified Member
New Town India
Very Worst Design & Unfriendly UPI Application
Apr 12, 2017 10:53 PM 11131 Views (via Mobile)

Now it's time to do non cash transaction . Various aishwaryasingh23ment method are available are available for non cash transaction as NEFT, RTGS, IMPS . Very recently our P.M encourage us to aishwaryasingh23 through UPI . Via UPI we it make aishwaryasingh23ment in IMPS mode transaction . Very recently many UPI app have been launched in market . Maximum bank launched their own UPI app . Today I want say my bad experiences on a UPI app make by ICICI bank named Pocket UPI .


Few days ago I installed Pocket UPI from playstore . Size of the app is something high around 30 MB . Anyway it is not big matter . After registering on it, when I came into home page of the I was just amazed . I was just stopped for few seconds . I didn't understand anything on the app . Actually design of the app is very bad . It is not user friendly . Before this time I have experienced with another two UPI app . These are very user friendly . But Pocket UPI is not easy to understand for new user .


When I search for my account means Virtual aishwaryasingh23ment Address with Linked Bank Account, I have to waste many time to found this option in UPI . I also faced problem to see my icici registered VPA .


When I want to add money(200/-) in my aishwaryasingh23tm wallet through @icici upi, in last step when I confirm aishwaryasingh23ment, it happened nothing . After click on confirm, it remains same step. As a result I unable to add money in wallet . I have tried the same for 7 to 8 time from 3 days . But, all time it happen same result . To solve my issue, 1st I contacted with icici via app live chat . After confirm my step, they said for send a mail with screenshot . I send the same with screenshot . After 2 days, they unable to solve the issue& reply a useless, wrong information -


Re: 00095aCEC73BNTSA:Problem


" Dear Customer,


Greetings from ICICI Bank!


We regret the inconvenience caused to you.


We would like to inform you that there is no issue from our end.


We request you to check with aishwaryasingh23tm.


If you have any concerns, please write to us. you can also initiate your Chat by logging into your pockets application with your ID and Password or call our Customer Care on+91 75698 67777(Not a toll free number) to assist you Further.


We thank you for giving us an opportunity to be of service to you.


Sincerely,


MAnasultansa


Customer Service Officer


ICICI Bank Limited "


But, it is not fault of aishwaryasingh23tm, in icici app when I click on Confirm aishwaryasingh23ment, this UPI app unable to aishwaryasingh23 . So, this is fault of icici app .


ICICI don't have any toll free customer care number . You have to contact with them will chargable call or Mail or Live Chat . The customer service team is not well known . They provide me wrong information . When I asked them that is aishwaryasingh23tm register mobile number& UPI app register mobile number must be same or not . One CSA said, Yes both must be same . But, in there T&C there have not written such type of rule . They provide me another wrong information that, when I asked them how can I delete my bank account from the app . They said it is not possible . But, when I delete my VPA, I noticed that my bank account also unlinked from the app .


There have no option to delete only linked Bank Account from the app . If you want to delete linked Bank account  either you have to linked another bank account before delete previous a/c or you have to delete full VPA with linked Bank Account . There have another problem, if you delete your VPA, you can't use the same VPA for next 2 years . This is a very bad process .


This UPI app doesn't provide any option to completely close UPI account or De-register from this app .


While I register on it for first time it doesn't asked for set 6 digit transaction password . I have to set it manually by going on mAnasultange UPI option .


I have read a post that show icici upi block transaction on phone pe upi . That mean, you can't transfer money to a phone pe UPI register member .


At last, I understand that this UPI is not safe & totally useless . So, I have deleted my VPA & uninstalled the App from my device . So, I will suggest to all don't use Pocket UPI by ICICI  . You will face many problems . I recommend to all try to use other UPI app .


Fraud app,always fail in transaction
Apr 06, 2017 12:21 AM 6986 Views

Today I am sharing my bad experience with this app of icici bank name of app is pocket.i listen about this app through bank and there is offer of bill payment to get 10 percent cashback so I install the app and verify my number but this process is need to be more robust and there is more time it consume to verify bank details and number after this I select my electricity service provider and apply promo code which apply successfully and made payment but it show payment failure and my balance is deducted from my account but again I use this app again it fail it not secure and good app and take long time to refund money.


Not provide cashback
Apr 01, 2017 05:51 AM 7183 Views (via Mobile)

Recently I used pocket app for bill payment .it was my bill payment in pocket account 10% cashback offer when I pay my electric ity bill and I applied code and than also show successfully your code applied after done that bill 15 days go away but till date not cashaback received .I had done many complaints to their customer service but they also not provide any reply till date


YOUR RATING ON

Pockets By ICICI Bank
1
2
3
4
5
Indore India
VERY RUDE CUSTOMER SUPPORT- POCKETS APP
Mar 18, 2017 11:22 AM 11241 Views

Hello,


I have installed the Pockets app and made first merchant transaction. During the transaction, I had some confusion so I called to Customer Support to get it resolved. A guy picked up the phone(Don’t know his name); he first listened my problem and told me the solution which was totally irrelevant to my query, When I asked him to provide correct information; he told that this is the only solution that he is aware about.


The way he was talking was very bad. When I said, I will check your solution and let you people accordingly, he hanged up the phone immediately without asking or saying any Thank You or Any Other Query message which every customer executive asks at the end of the call. It was the worst experience I have ever had on a customer support.


Even I have raised this concern in ICICI care mail and ICICI Twitter Account about this behaviour; but I have not received any response from them yet. Now I think, they do not bother about their customer feedback.


Thanks.


rk257628MouthShut Verified Member
Gorakhpur, Uttar Pradesh India
Bad App
Mar 07, 2017 11:45 PM 12365 Views

Pockets By ICICI Bank app is very bad app. This app's concept is that this app is used in work in online work as online transactions but sometimes this app is not work good. It's customer's service is very very bad if we face any problems about using this we also face as problem when we go for customer's service help. This app's features and functions is vert bad. this app does not give any good offer like add money offer or cashback offer so I also dislike this app. This app is harmful for our device because this app is also produce ads that can harm our device so I want to advice friends that please do not use it.


Thank You


kanhaiyapushpamMouthShut Verified Member
Delhi India
Pockets by icici
Feb 26, 2017 07:04 PM 11367 Views

Pockets by icici is a mobile wallet app by icici bank available for windows and android for free. This app gives facility to add money and use that for recharge, shopping and paying different bills.


This app is simple to use. For using it one have to register on it by his phone number, email id and and other valid details. After registering all available facilities are shown on home page and user can use it. This app is much colourful with different colours. For first time we have to create a password and pin and next time we can login on the same device by using only pin.


This app works as a mini bank account. Registered user also login through icici netbanking using its id and password. It also gives facility for applying physical card which can be used at pos. I applied for card for 115 approx and I got 100 as cashback. At first time by adding money I got 75 as cashback. This app also gives facility to add beneficiaries and transfer money using neft . Also it do not take any charges of neft transfer.


this app has been very useful for me to transfer funds from one account to another. I add money from my account to it and transfer money to desired account for free. Now it also gives the facility of upi. I am using it to do online transactions also by its physical card.


So in my opinion this app is very useful so I recommend to use it.


Thank you.


Cashback not received
Feb 23, 2017 01:19 AM 11228 Views (via Mobile)

Recently I done a transaction through that app and their is offer of. Cashback on bookmy show. But not provide after 6 days complete I complaint on their customer but not provide any help.promised cashback 5 days but not received and I mail 2 time but only gave assurance but not provide cashback.


VD_10MouthShut Verified Member
Bhopal India
Nice App
Feb 18, 2017 11:29 AM 11305 Views (via iOS App)

I have been using this app from quite a long time and it has been very useful.


It has the feature of a virtual wallet and you can attach your bank account no. as well so that whenever you need amount in your wallet, you can simply transfer it with a press of a button no need to fill in details again and again. It has a feature of mVisa by which you can pay just by scanning the QR code and it works not only on outlets but on online websites as well. Few days back Puzzahut was giving off by making payments via mVisa so I did with Pockets and recieved 25% cashback.


The app allows you to check statements of your Pockets account as well as your linked savings account.


The concept of virtual wallet is great but the one thing that is better than other is you can use Pockets as a virtual card also. It will have an expiry date and cvv code as well so you dont need real card to make payments online, it can be done via this virtual card.


Also having their physical card is helpful as you can transfer the exact amount in it that you want to spend and not more than that which is helpful in case of theft.


The layout is pretty easy to use and does not lag. The only thing is using it for transferring money to your account will happen via NEFT and not instantly like IMPS.


Majority of places today accept other wallets so right now very few outlets use this as a payment mode.


Overall it has been very useful for me and I use it quite often.


Friend with extra benefit
Feb 17, 2017 06:14 PM 7867 Views

Pocket is very good app I recently started to used this .after I used the first think is that that gave me free prepaid card which have more benefit the best thing about that you transfer your fund without no cost and also you have all.oppotunity to free saving account. l also opened my saving account and their representative also good . In pocket app many services the best touch and pay where you get 20% cashback on petrol so overall a good app


jain_kanishqMouthShut Verified Member
Sagar India
Disguised Interface. Uneasy to use!
Feb 14, 2017 09:52 PM 10427 Views

The Pockets app is the app of the ICICI Bank for online payments and transactions. It has a good concept but I did not like the app because it has a very confusing and uneasy type of graphical interface. And also, the app loses the competition from other apps because of uselessness.


The layout and design of this app is very disguising and you do not know where to go from to do what. Also, there are very less options for offers, discounts and coupons and therefore, I refer to other apps like freecharge and paytm which gives me great deals and helps save money!


It is a useless app and is a waste of phone storage. So, I have uninstalled this app and also I would say that it is a wasteful app and not worth a download!


naikbhavinMouthShut Verified Member
Navsari India
Promocode not working
Feb 13, 2017 10:10 PM 5444 Views (via Android App)

I used pockets to pay my electricity bill of dakshin gujarat vij compant ltd. Pockets app has a promocode on their offer page PAYBILLS10. But when I applied this code it shown me error message. It is attached with this review. I tried so many times but the promocode did not work. Finally I escalated the problem to pockets customer care. Vivek from their customer support team replied but their IT team is still unable to provide satisfactory solution. Let see they can provide or not.


Icici bank problam with pockets
Dec 30, 2016 06:00 PM 6482 Views

I dont know how to elaborate this issue as I am facing this issue from past 6 months and it is really waste service from the pockets support.


I have applied for pockets physical card in august by spending 100 rs. From then they said that they have dispatched the card through speed post with tracking number. While I check the tracking number it shows it is delivered. I dont know to whom they delivered. I called pockets they said we are investigating on this and spend whole 3 months on this. After that they again send through speed post with tracking number and it shows as returned back to the source and I again called them they said we will work on it and send again. I even asked them there is no problem from my said daily I receive couriers from others and asked them try to send from other courier source instead of sending speed post. More than 3 times it has been send back by the speed post.


These 6 months I spent my time on this only. This is very bad service from Pockets. They are troubling a lot even for corporate customers as well. These 6 months I spent more than 500/- just by calling pockets call centre+100/- pockets physical card charge .How rubbish this. I never expect like this type of service and I never find like this type of service from any other consumers.


I dont know what is ICICI bank is doing on this. Please dont play with customers and that too corporate customers.


AshibshekhMouthShut Verified Member
Sikar India
My pocket
Dec 07, 2016 10:51 AM 11106 Views (via Mobile)

ICICI financial institution hi friends all of us recognized icici financial institution is an global financial institution with common pleasant standards. I've an account on icici bank for the last two years and iam the usage of the with limitless gives and cashback. Icici wallet is very beneficial for buying, stability and declaration and many others.I had an revel in of icici wallet and iam going to percentage with you. I've to shop for a samsung galaxy pro cellular however cost is too high and bargain may be very low on each website. I've a add on snapdeal that icici financial institution playing cards have 10 percentage on above 5000 objects then i've purchase samsung galaxy pro cell for 9000 rupees and i've save money rs 1800. So sooner or later icici bank wallet and playing cards are veryuseful for on line buying.


One of the best Cashless Wallet
Dec 01, 2016 11:36 AM 10110 Views

Pocket Wallet introduced by the ICICI Bank and it is one of the best Cashless wallet in India till date, ICICI Pocket is very easy to used you can buy anything from this wallet.


In this wallet you can booking train ticket, movie ticket, plane ticket, etc you can also pay bills of merchants, you can also transfer money from you wallet to bank or any other pocket wallet in just a simple click.


Pocket app was design very simple any one can access it easily and this pocket has lots of features. ICICI Pocket also give you a Visa Card with you Pocket wallet in Just a minimal fee of Rs. 149,


You can used in any where in india where Your wallet will not work Or POS is not available. ICICI Pocket Coolest feature is their is no any transaction fee. you can transfer money any account without any fee.


Ankur840MouthShut Verified Member
New Delhi India
Wallet is excellent but....
Nov 29, 2016 01:18 AM 13372 Views (via Android App)

Pockets is e-wallet from ICICI bank.It is one of the very famous & useful ewallet I have discovered & used it the most.I am using this wallet since 6 months ago.It is very easy to use it.Just go to apps store in your phine search pockets & install it then register it by giving your


details. I want to share my good experience of using it & discuss its benefits in detail and why & what I disliked about it also discuss pros & cons -


Pros /benefits/Good features which I liked the most -


Secure & Safe to use


Transactions never failed by my personal experience


You will get e visa card in the wallet @ zero balance


Good user interface


Easy to use like send money, add funds , for recharges , bill spliter , savings wish goals like features are present


UPI Unified aishwaryasingh23ment interface is enabled in the wallet


Scan & aishwaryasingh23 option is present


Can add money aishwaryasingh23 to merchants & send @ free of cost


There are also options account settings of maintaining password mpin etc. , loyality rewards


, service requests


Also one will get pockets physical prepaid card but for that Rs 114 would be required


One can also open savings account that is pocket savings account


It a free of cost as a wallet but there is also a feature of opening pockets savings account that is also free if you are between the age of 18 to 25 years but for persons above that minimum Rs5000 is required to open pockets savings account.


One will also get debit card when savings account Is opened


Also atm can be accessed with this card


Also one can apply & view his status of application for savings account from app itself


Cons-


##The thing which I disliked from my personal experience -


Since this my best wallet app which I used so I applied for pockets savings account .But I got a call from bank & I got to know that you have to deposits Rs5000 minimum balance even if you are between 18- 25 years of age . So these people wont kept promise of opening account .Have not followed their own made rules/conditions .This is the thing which I dont liked.


But otherwise service from bank , of wallet is very great.


Also their offers are genuine , they show in wallet but does not provide offer benefits.


Phsical prepaid card is not free reqiures Rs114


Also Card given is prepaid card not Atm card


So overall this is I will say one of the best wallet I have discovered , used till now & it is one of the best available .But the only thing which I not find good is they wont kept their words while opening account so I advise dont try to open pockets savings account @ zero balance you will not get success otherwise it is overall good & embedded with all latest features.So I will recommend everyone to go for it .


Hence I will give all stars for its features & my good experience of using it .


Pockets by ICICI Bank
Nov 25, 2016 06:17 PM 7867 Views (via Mobile)

Hi, when it comes in the starting I could not understand that why its made for. But next day I install it on my phon and linked with my account after that I realized that its so easy to use and transfer money from account so quickly that I m shocked from other time taking apps. So I used to pocket app now and it more convinient than others.


vemulaajayMouthShut Verified Member
Karimnagar India
Only Online shopping,No withdrawls
Nov 21, 2016 07:37 PM 7835 Views

Pockets is the Iccici bank's service.It is a application which runs on our smrtphone.I also installed the app, and created a account in it.I assumed that the money which was loaded in pockets are available for withdrawl also.I loaded the money through my debit card.Recently I need some mooney.But my total money is in pocets app only.Then I went to atm for cash withdrawl.It was showing transaction denied.I tried for many times.But evertime it shows the same.I contacedt hepline of pockets in the application.They replied me that the monwy in the wallet is useful for shopping only, not for withdrawls.I found it is hekpful for shopping etc.But there are some features are missed suc h as cash withdrawls.Ther are some features such as mobile recharge and send money to others wallet also.Yesterday I recharged my mobile with Rc222.The recharge was done very quickly.I liked it.In this app, we can apply for the Icici bank savings bank account also.But ther is some amount for account opening.The accouont opening charges are zer rupees under 18-25years age.Above 25years age, they need to pay the fee for the account opening.The Icici pockets virtuial card was looking awesome .But the features not in that range.It is worst feratured card.


ammar2310MouthShut Verified Member
Patna India
A perfect Prepaid card
Nov 17, 2016 01:17 AM 7837 Views (via Mobile)

Installd pockets on a friend recommendation and was really impressed by it.


Offers r too good.and they provide physical card too for u to swipe and gain more offers.


Online offers as well as in store offers. And in store offers r whr physical card come handy.


HARUNSHEKHMouthShut Verified Member
Jaipur India
Pockets By ICICI Bank
Nov 05, 2016 12:18 AM 10867 Views (via Mobile)

I've determined ICICI financial institution merchandise very commendable, and situated on the notion that ICICI Pockets can be excellent too, decided to present it a are attempting. Visa powered card and have got it after many days and that too later I received to grasp that the money are not able to be wjthdraen and found the cardboard to be vain. Coming to the password reset, I needed to comply with them virtually for 2 weeks to get my pin reset. Coming to the applying it has acquired many bugs in software and cant recharge your cellular of decrease quantities. And there's a lengthy method whenver you wish to have to login and use the applying. They will have to minimize the procedure and make it utterly consumer pleasant.


vishwa70956MouthShut Verified Member
Kothakota India
Pockets fill with offers.
Oct 08, 2016 06:37 PM 14367 Views

ICICI BANK


Hi friends we all known icici bank is an international bank with average quality standards.


I have an account on icici bank for the last two years and iam using the with unlimited offers


and cashback. Icici pockets is very useful for shopping, balance and statement etc.I had an


experience of icici pockets and iam going to share with you. I have to buy a samsung galaxy


pro mobile but cost is too high and discount is very low on every website. I have a add on


snapdeal that icici bank cards have 10 percent on above 5000 items then I have buy


samsung galaxy pro mobile for 9000 rupees and I have save money rs 1500.


So finally icici bank pockets and cards are veryuseful for online shopping.


YOUR RATING ON

Pockets By ICICI Bank
1
2
3
4
5

Recent Questions and Answers on Pockets By ICICI Bank

500
Have a question? Ask away!

X