Pigeon Stove

I bought a pigeon 3 burner hob. The automatic ignition stopped working after a few months. I complained to the service centre two times. Nobody came to repair even after a month. This company does not care about customers. So, don't buy their products if you want to be free from frustration.

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I purchased a jumbo glass top gas stove ( item #13001486 - 3 burner) on 4-09-2024, in the first week started showing complaint of un controlled flame between glass top and burner. Even after 4 times repaired by the technical team, no results.

Not recommended in terms of safety

Now waiting for the reply from the show room

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Very bad at customer service.she was very rude. One lady she is not giving me the proper answer. Please change your staff member or take action. so we will utilise the customer care service and yes! I am not gonna recommend anyone to buy stove induction gas from pigeon because of customer service. Thankyou

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One of the worst service , There is no proper services center here at shivamogga , toll free doesn't connect .. service person doesn't have any kind of fixtures together, if we call service person he won't pick moreover if he picks he always replay with we have order the part ... won't complete his CALLS over 25 days

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I purchased piegon 3 Gas Stove by flipkart, when connect with gas found leakage. I complaint many times but not postive response given by company after more than one month . I feel like lost or donate my money to pigeon. Totally waste money.

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My too glass broke automatically, and it's out of warranty.. I am ready to pay what ever the charges are.

Now it's been 3 months, they can't seem to find the glass or give me a solution. It's pretty disgusting to get this quality service from a big company like pegion. Better to buy a local product.

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Anyone company opreter is not response complete, customer service not available all time , and company person only contact phone but not attending complete.

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We have purchased 4 burner pigeon gas stove in the month of November at More hyper mart. The executive said there is a warranty for 1 year but within 4 months front 2 burners not working. Today we complain about the issue the executive came from pigeon he said need to change some part because there is gas leakage.and the single part cost is 750 and the total repair cost is 1800rs. we didn't approve for the part change the executive took 300rs for service charge it's waste of money.. Worst service from pigeon. I will never recommend any pigeon products for anyone in future

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Very bad product in quality wise, as well as very bad coustomer service,

My suggestion to everyone please don't buy this dabba product

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Never buy such waste product and useless one.. Doesn't provide service also underwarranty.... I recommend don't buy sich wate products instead buy brand paying extra..

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Pressure cooker purchased online through Amazon last month is not working . Steam comes out always and proper cooking not taken place. Last week the lid is not closing properly. No service centre in my place. Customer care people never took the phone and least bothered to reply to my email

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The quality and service for any Pigeon products are really pathetic. We purchased a Pigeon Gas Stove of which Middle Pipe of Gas Burner resulted in a leakage and caught fire. A complaint was logged by us with their customer care followed by no solution to the complaint. It is regretted to say that Pigeon don't understand value of life and we are extremely disappointed with them. Strict action should be taken against Pigeon company.

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The worst customer service I have encountered ever. On calling them for gas leakage, no one came or called back since 2 days. There could have been an explosion in the meantime. I am never gonna buy their products in future. I don't wanna die because they can't handle customer service.

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Worst service you can rarely contqct with them the call take 15 minutes after that it just cut in very rare case you can talk to them if you are plannings to buy pigeon never go for it spend a little more and get better product and better service ..I’m uploading a call you can see that how many time i tried to them to talk vut no response at all so kindlly don’t go for it

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I bought a gas stove in the month of may and it was defective .Since from then I am contacting the customer care regularly on call and as of now the total count for call records are 23 and along with that continuous email chain is going on .They just have ans for these is Ma'am we will resolve your issue for sure on this Saturday and unfortunately this "Saturday" never came till date.Even I tried to contact the service head , he responded in the same way or I should say he stopped picking up the calls even .

May I know, being a customer what else should I do to resolve my issue?dont you feel customer service is meant for customer help rather than pissing them off?that too for 3 months.!

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Bought a gas stove just 3 months ago and there is a gas leak already at the inlet. We initially thought it was a problem with the cylinder. When the personnel from the gas agency was inspecting the leakage there was a minor fire burst from the pigeon stove. Thanks God nothing major happened. Didn’t expect such shoddy product from pigeon. I realize most buyers are facing issues with peguon products- wish I had read the reviews here before buying.

No point in buying a gas stove which is not safe.

The ordeal doesn’t end here. Its been two days since I raised a service ticket #982877 but the service is yet to attend. He has been lying that he is on the way but keeps pushing the visit. Pigeons customer service is another mess altogether.

I will never buy a Pigeon product again and will never recommend either.

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Hi,

I bought Pigeon  3 burner cooktop from bigbazar 2 days back, this stove has very low flame and we are not able to boil even water with this, I am trying to calling all given customer care number but all number are useless. I also tried Big bazar Customer care but they are throwing ball on pigeon and given same customer care number which is not working.

Seems Pigeon is street /footpath type shop and making fool with faulty and useless product, Bigbazar also culprit as they are selling product and not taking ownership in two days, please don't buy any pigeon product.

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Hello everyone today we are discussing about Pigeon stove. I am sharing my opinion about this product. Quality of this product is not good. Design of this stove is not good. Handling of this product is not good. Material quality of this product is not good. It gives not proper output after few time. Flame of this stove is not good. This stoves gives not good performance. Gas is leaked after few time from the supply valve. Body of this stove is not good. Holding parts quality is not good. I am not satisfied from this stove. Thank you.

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Pigeon induction stove before 3.5 months, I am bought but created many problems. After purchase 2 month used butt and body was cracked. Timer is set and ok condition, but material quality also not good. Kadhai and spoon set is may be free but quality was lower. I have repair stove, but not working well and my problems could not solve. My family is not satisfy. In my opinion, not purchase any person. Comparison rate may be other product, Pigeon is very - very costly.

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I am here to share my experience regarding Pigeon Stove.

I bought a New Pigeon Black Line Smart 3 Burner Gas Stove on November 19, 2015, Thursday from Nandilath G Mart Shop.

They are saying that we get One year of warranty from them.On 30 Th March 2016, Wednesday, the second Knob did not work, we several times try to make it work, after that we called there service center to come home for the repair.

Today, 2 nd of April 2016, a technician came to my Home and told me that it is not covering any warranty for knob replacement, and we have to pay 600 Rupees to replace it.

I don't know then why they are saying that they are giving warranty, within 4 months from the date of purchase, Knob got damaged, Third Burner Flame was not sufficient to cook, totally its a complete mistake for me to buy there product.Buying a new stove is better than repairing it for 600 Rupees.

I am not recommending you all to go for this, totally there products doesn't have any quality.

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