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Home > Home and Appliances > Household Essentials > Pest Control > Pest Control Products > PestSeal - Insecticides
PestSeal - Insecticides
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I have been trying for past 2 months to buy a one litre can of pestseal. Its very well advertised on PCI web site but no store has ever heard of it. Finally on 6/8/12 I contact their customer care number 26865656. These people only answer the phone, but do nothing for the customer. I gave all details and got a ticket number 3748. I was told that a sales rep would contact me within 2 days.
Nothing happened for a week. On 13/8 I phoned them again and reminded them. I got the same answer. Finally on 13/8 evening a sales rep from PCI called me to inform that pestseal is "not available". Can you believe this ? What kind of a foolish company is PCI ? Here is a customer willing to buy their product and they do not wish to supply ? Better to go to a more sensible and reliable company for your pest control needs. PCI is avoidable.
By the way, I had a service contract with them, which I will not renew.
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Even after complaining to them directly, none bothered to address my issues. I am still within their warranty period but they are lackadaisical to the extreme and none in this company cares to follow up on customer satisfaction.
It is just one month since the Pest Control guys have done their shoddy job and gone. The cockroaches are back in full force and there are two more things:
a) The sales guy was from the beginning apathetic. He had kept on asking whether I'll get him more clients.
b) He did not follow up on his promise to enquire later whether I was satisfied or not.
I had previously done business with thee guys and many termite bustings within Kolkata and outside. I have found their chemicals to be good but the management callous and only interested in corporate orders. Last time also one Mr. Chatterjee located in Kolkata in misbehaved with me and asked me t go report wherever I wanted. Then an extremely polite gentleman named Mr. Vaisya visited me and apologized in lieu of that rude no-gooder. Then I had a very bad experience with their Durgapur management while getting my house done under the five year warranty for the termite seal.
While their chemicals are good, the personnel are reluctant to work. I believe his is because the management lives a pampered life where they are taught that individual customers or the retail customers are of little worth.
Pest Control is good if you own a restaurant etc.but not if you are a middle class guy like me. Neither did they follow upon the Bishnupur house. & my apartment in Kolkata has been reinfested by roaches and ants.
Showing: 1 - 2 Reviews on PestSeal - Insecticides
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