Paytm Payments Bank

Very bad app charging connivance fee. No app is charging on the debit card. Earlier it was not there

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I considered PayTm as a reliable service provider till I encountered my first problem with them.

I made payment to IRCTC for train tkts through PayTm. Though money immediately got deducted from my bank account, but was not recd by IRCTC and hence no tkts were issued to me.

IRCTC confiremed of failed transactions. Then I tried to contact PayTm customer care. I was shocked to learn that neither there was any Toll free no to contact them nor any e mail id. Can any body imagine in 21st Century and digital India, no way to contact to any executive and place the issue for resolution.

Somewhow, by going round about could be able to raise a tkt no 3352048657, on the issue.

One executive contacted after providing lot of information in the chat. He after listening the issue from the begining, assured of referring to wallet dept of PayTm, though money was paid to PayTm through my debit card. But he assured that in all cases such money first go to PayTm wallet and then from there it is transferred to the receipient.

I felt satisfied with his assurance. However few minutes after talk with him, I got one more shock when I received a message that my issue tkt has been closed as matter resolved. However Matter is still open.

CAN ANY BODY THINK A PROVIDER LIKE PAYTM WITHOUT ANY CUSTOMER SUPPORT.

I APPEAL ALL PAYTM CUSTOMERS TO BE BEWARE OF SUCH APPS WHO DO NOT PROVIDE ANY CUSTOMER CARE.

I APPEAL TO OUR GOV TOO TO MAKE IT MANADATORY FOR ALL SERVICE PROVIDERS WHETHER DIGITAL OR OTHERWISE TO PROVIDE A CUSTOMER REDRESSAL SYSTEM PROMINENTLY PUBLICISED ON THEIR PLATFORMS AND PROVIDE CONTACT DETAILS OF EXECUTIVE INCL SENIOR EXECUTIVES.

THNX

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The worst service.iam raised my complaint last 4days back.still I haven't received service.worst bank

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Paytm is good but if there is any froud then Paytm will harreshet you by giving the documents last 2 months I am only giving the documents but my plm is till not solve and my money is block

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Customer support very poor, customer department is told, sir if use Paytm use ather wise you can close it. This is really nonsense answer. I really bad experience Paytm customer support. I will happy with close my paytm account. Thank for help to close. just I will enquired regarding I will face the issue with recived transaction. It one concern this team told itl be take 3 working days. I not prefer this account.

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Paytm like other banking institutions in India has hired absolute criminals as collections agents. No one provides ID and any verifiable contact info but will harass you day and night for payments.

I took this matter to the NODAL officer who took more than a month - 6 weeks to respond, after which he/she denied everything conveniently without providing any actual investigative information.

Paytm India is running racketing not a financial institution bound by the nation's laws.

If you bank or use paytm services, you are operating outside the laws because paytm company will not take responsibility for anything that happens to your money or yourself.

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1.if you have only one account in a profit making bank, i recommend you to use paytm bank as well because, sometimes banks remodel their services resulting to assistant down ( example canara)

1. If you need to have free upi, neft, imps services. I individually use UPI more through paytm bank. It's backing upi apps.

   
   




2. Bronze free and fast service. Canara bank takes time some time nevertheless not Paytm.

   
   




3. This account acts as backup account for easy life

   
   

don't opt for physical card, already you got already from the economic bank.

Keep below balance

5.when i go to a shop. I will be higher confident to pay through paytm bank comparatively than my profitable bank.

Paytm never fails, except Internet decline

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I wanted to close my personal loan, which I have taken through Paytm, Same I am not able to close through his app due to the technical issue, I am not getting any assistance for the same from Paytm customer support.

I am using Paytm app from many years, not faced any problem, but today I have found that there is no assistance from customer care when you are in problem.

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Paytm UPI reference ID 342402595859 on 27 Feb2023.

On 27/2/23 I made an attempt to pay Rs124 through paym to an autodriver. As, it is not materialised and showing as" processing" for longer period, I have paid him through Google pay.Status of payment showing upto 1/3/23 as "pending".

Spoke to c care 27/3/23 and requested to hold the money and their answer was only to contact my bank and receiver bank.Further follow up to c care, I was asked to submit the bank statement of receiver. I had informed to c care that it is impractical for me to get others bank statement and paym have the access of all paytm customer transaction details.

Pl note that as paytm status indicate amount is reached to receiver after 2 days.

Also please note, it is the amount paid from paytm UPI lite wallet and not from my bank.

In view of the above pl direct paytm to return money Rs124 immediately to my account.

UPI reference ID 342402595859 on 27 Feb 2023( paytm UPI lite)

Regards,

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I was applied for loan 1 month back. But still there is no update from Paytm. There is no proper response from customer care.

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Paytm payments bank is Best & Very easy to use and No Extra charge.....

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Hi Team,

This is such a disappointment that I have to deal with such a pathetic organization of India. Instead of getting customer service from Paytm I am getting harrassment calls from your call center. I have got an email from Grievence office of yours stating that they have waived off the payment they are charging me which I am not suppose to, somewhere in August 2022.

But since last month I have started getting same emails again that there is amount pending which I have to make a payment for. I dont live in India and due to a medical emergency in my family I have flown to India and I spend almost 18 hrs in hospital supporting my family but the customer care team of Paytm is so ruthless that they keep on calling me every 10 mins entire day which is take my peace of mind. Because of no hearing from the company my credit score is getting impacted which has always been excelent and now turned into Poor.

Yesterday when I told one of your agents that I am not gonna make any payment until I get a response for the emails I have written to you all, she said that "I will see how will you not make any payment. I will tell my team to call you so many times that you will end up loosing to us and will make the payment". Is this what customer service in India means??

I have been calling up Nodal office (0120-4809661) phone number entire day today but not a single time phone has been picked up but instead call is always getting disconnected. Paytm has already taken all my peace as of now so I am also geared up with taking a legal action against company as I have already have all the relevant evidences on my email from your team.

You will soon get a notice from Consumer forum on the address: V J Towers, A-6, Sector 125 Noida, Uttar Pradesh-201303

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I am using Paytm since last 10 years I was not so frequent user of Paytm but since lock down I started using it very frequently as there is always cash withdrawals issues in bank atm.

And now a days almost all the merchants are accepting online QR payments so it has become very convenient rather then carry cash or have issue with change to purchase any small amount products.

As many people are still not aware that even Paytm has a Zero balance account within its app. The only issue is they provide you virtual debit card for shopping you cant withdraw cash from Paytm saving account or from wallet balance.

If you need physical debit card then they charge you Rs.250 from your wallet or Paytm Saving AC Balance but I am not sure that even with physical debit card can you withdraw the amount as I never applied for it.

The best option is you can transfer your Paytm Bank money to your other saving bank account without any charges.

in the app they have mentioned that we can visit to nearby Paytm bank merchants to withdraw the cash but trust me guys yesterday I visited more than 6 merchants and all said they have stopped Paytm services as I mentioned above that we can transfer to our other bank account and withdraw from our atm card but yesterday there was server error in all the atms in my area so I just thought to share my experience with Paytm.

Hope this will be useful for you. Share if you care.

Follow my profile if you like my contents.

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Paytm Personal Loan facility has been of great help when I was facing a financial pinch.

It was a hassle free processing, disbursement and foreclosure of loan.

Moreover it offers a loan foreclosure at your convenience. Where as all others would want you to at least complete 6= mnths - 1 year emi payments.

I couldn't get thru to someone to talk to but had to be stuck with the chat. Wish that Could be improved upon.

Looking forward to doing business in future.

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My money got debited but was reversed to some other account and they are not bothered. seems they have created fictitious accounts and deposit the "failed transaction" amount into those fictitious accounts and enjoy the loot. Beware.

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Very worst service paytm is providing to the customer, they dont even bothered of customer amount and if the customer dies also they are not even bothered so please dont use the paytm very worst customer care and very worst, and they will not respond as soon as possible to the customer and they are not polite to the customer

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So paytam is one of the great Indian app which has easy to use and we can easily used it to withdraw and deposit funds , so you can also send money Easily and it's helps me to get payment for many websites business

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Paytm bank is really trying to compete with other powerful banks but it lacks most useful features of other banks.

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Saale sb ke sb chor h c h sb ke sb Paytm bank wale on 15th Dec 2021 1 lakh was debited from my sbi account by upi. I submitted fir copy bank statement in Paytm 247 service in Paytm cyber cell and the said that my partial amt is coverd so it would be refund me and according to the process I will Share on cybercell@paytmbank.com the police fir from government authorised mail than they said I would have to submitted in Paytm cyber caell of small communication with frauders then I send the msg why should I talk to them . Now yesterday they were saying that amt is utilised by users how could it be possible that after holding/ closing/ trasing the account who make the payment but they are saying that amount is used by users and they are not able to frefund.

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Only transaction possible through paytm wallet which is not acceptable at all because if money available in paytm payments bank why through wallet?

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