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Overseas Express Reviews

Worst service ever
Aug 21, 2023 09:03 PM168 Views (via Mobile)

The customer service is worst ever seen in courier service . They never pickup phone and never reply and never refund.


It much better you can pay little bit more and get better service. This people suck your blood !. I will never ever recommend to anyone! .


Terrible service and terrible customer service
Jan 18, 2023 04:42 PM218 Views

Terrible service, and terrible customer service. Very rude and unprofessional employees. Always problems with package delivering. Guys that deliver the packets leave the packets in OEX Shop without even trying to deliver it in the address, or leave it on random places, or just keep reschedule delivery for days(the reason they put that receiver do it) because the don't want to deliver it, and when you call customer service or/and send them mail about it, they just write you back that they will inform the delivery guy and thats it!


Terrible.
Dec 20, 2022 09:00 PM323 Views

Just terrible service, nothing more to say. From Zagreb to Rijeka, which is 2 hours of drive, I'm waiting for my package whole week now. Package is 7 days already in my city and I still did not get it. They need to be closed asap.


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Not trustworthy
Jul 01, 2017 03:03 PM3945 Views (via Mobile)

Hi All.


I had bad experience with this consultancy.


Looted 40k. He Told IELTS not required for New Zealand but when processed my application they asked and its must. Unnecessarily I spent 3 lakh for visa and all others. finally my application got rejected.


Do not trust.


Regards


Shaik Rafi


Unhappy with their service
Dec 16, 2015 11:31 AM4838 Views (via Mobile)

Extremely dissatisfied with their job.shipment got delivered late when they had promised to deliver domestic freight within 24hrs while we received it 4days later.we also paid double the amount we wud have paid if had chosen other transport service and only get the shipment delivered late and the worst part to find some things missing.


Haven't had such bad experience before.deeply regret choosing them


Vadodara, Gujarat, India India
Overseas Express are liars and thieves
Aug 11, 2015 03:58 AM5934 Views

I paid these people 380 Rs/ Kg, total of 30000/-. They committed me 5 days delivery from India to Canada. They also committed that the material will be carried by FEDEX.


The material arrived after one months and that too some of the stuff missing. Intermittently I kept asking about the status(as online tracking was not showing anything). I was told that it has got stuck in London Custom. When I received it, It had come through UPS.


The tracking was then active and it showed that they dispatched material only after 28 days of pickup.When I inquired about the missing items, I was told that custom department must have seized.


Pathetic - zero stars !!
Apr 14, 2015 09:13 AM5954 Views

Please do not use Overseas Express for cargo related services( International)


They are absolutely unprofessional and have no regards to timelines.


They had booked my cargo from and mentioned about 3-4 days delivery time.


Today after one month, I have finally received my stuff. This after tracking day in and out, making calls and even asking friends to visit their office. Most of my crockery and photo frames are broken, since the packing guys refused to use bubble wraps.


Best to stay away.


I AM UN HAPPY WITH KIND OF COMPANY
Mar 21, 2013 05:19 PM3687 Views

Recently I want to shift some items to bengal when " just dial recommended their name i have visited their " http://www.overseasexpress.in"


I am impressed on their comments, i have taken approximate cost around 60.k when other person quoted 65.k, after their final cost before sending goods almost 1.5 l. I have cancel the order i took back after paying their local charges its double they took.


Very Bad Experience (www.overseasexpress.in)
Sep 24, 2012 06:22 PM3873 Views

"Overseas Express(https://overseasexpress.in)" is my biggest mistake in recent times.When I wanted to ship my expensive home theatre system from Bangalore to Singapore,  I searched Online for a good service provider thats when I came across Overseas Express(https://overseasexpress.in).When I contacted them I was convinced With their initial  response to me and hired them to handle my shipment.From there on my nightmare started.


Below, I have bullet pointed my entire experience with Overseas Express(https://overseasexpress.in) to give a sense of their Service


1)Firstly, I had Signed up for my shipment on Airways, which they promised delivery to be within 7 days and got the payment,  but ultimately my shipment did not even arrive after 23 days


2)During the wait period no one bothered to update us on what was happening to my shipment, most of the time my calls and emails were unanswered. Finally After 15 days I got a call from them saying that my Home Theatre front 2 tall speakers are odd size and airlines are refusing to take it and they are continuously trying with other airlines this was their story to drag a week


3)After 23 days I lost my patience and told them to return my goods & payment, they said they will try through Ocean, but this time I was not ready to accept any crap from them


and I was stubborn in my decision and they relucatantly agreed to refund my payment & goods


4) The very next day I got a call from DHL Singapore saying that my shipment has arrived and needs my available time at home. One side I was happy to know that finally my struggle has gone but wondering if it was really my shipment as yesterday the Overseas Express(https://overseasexpress.in) Owner "Chandru" said they will return my shipment & Money, hence I called him up to check but to my great shocking the owner of Overseas Express(https://overseasexpress.in) Shipment Mr Chandru told, he has no idea how come my shipment reached Singapore. How can a Owner of  company can be so careless and uninformed about their customer's shipment considering it is very small company should not he have good idea? Anyways Since I received my goods, I did not care much in to why he was so careless


5)Finally I started to open my shipment which was packed nicely with multiple layers of bubble sheets, I discovered my two tall front speakers where literally opened and in broken condition(See the pics:(1) https://i48.tinypic.com/11t1uah.jpg(2) https://i46.tinypic.com/2vt5e86.jpg  (2)).Looking at the breakage one can find out that it is not the damages due to transportation but some one forcefully tried to open in order to check the speakers(this I firmly believe is Overseas Express(https://overseasexpress.in) handy work to convince airline to accept my shipment as many airlines were rejecting my tall speakers saying Magnet inside and will be trouble to ship).With much pain I emailed them the photos of my speakers but they showed zero sympathy towards their response instead blamed me saying  I had signed a indemnity document with them which means Overseas Express(https://overseasexpress.in) is not responsible for any damages . I replied to them demanding a responsible answer for which I am still expecting an answer


I deeply regret my mistake of opting Overseas Express(https://overseasexpress.in).And kindly note never ever sign any indemnity bonds with any service provider(atleast big players like DHL, fedEX and UPS doesn't have practise to ask their customers to sign such documents) I now understand with my experience that only small players like Overseas Express(https://overseasexpress.in) ask for this in order to  cover up themselves from their dirty works.  So my conclusion is do not go for any unknow shipment company( never ever Overseas Express(https://overseasexpress.in) expecting to save some monies, rather go with Big players atleast your goods will be safe, even if something happens you will get a professional support to help you


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