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Overnite Express, Delhi Reviews

Worst service and even in 7 days unable to deliver
Mar 13, 2013 11:10 PM 5152 Views

I am expecting my courier package.which is couriered on---7/03/13 and POD NO.------------- 8034240443   from Delhi and supposed to be delivered here at Durg at earliest and today is 13/03/2013


Till composing this mail I havn't got my courier delivered. When contacted to the responsible person from overnite i.e. Mr. Gupta (9827169) he kept dodging me for full day and gave me number of Mr. Khandelwal (9907987271) his associate I suppose, and asked me to call him at 8:30 pm when contacted I was again delayed and asked to call after half an hour and then around 9:10pm as per asked when called the recipient used offensive language and refused to deliver me the package and instead asked me to collect the package myself.


Pune India
Pay for nothing with courier services
Feb 21, 2013 10:47 AM 5097 Views

I have dispatch two consignment to Jaipur 55176156 & 55176157 on dated 7 Feb. 2013 throght tej services, was in follow up with Ms. Jyoti. She update me that it will go through overnite service(delhi) so she shared another contact person in Delhi Mr. Vipin from overnite courier, after no. of follow up calls, got final information that address localitily is in no service area, and i'll get my parsal return.  The return consignment no. is 6028893 & 6028892, got return of the consignment on 20 Feb. 2013, what make me surprise that I havent got anything return to me. the consignment returened only with blank doc baggage, no item is foud .complete messssss? Is this kind of courier service TEJ COURIER & OVERNITE providing?  What make you ppl to open and check the insider thing.


Bangalore India
Worst Courier service. Never go with this service
Jan 12, 2013 05:56 AM 5573 Views

I have a very bad and worst  experience with Overnite Express. My father has posted an important courier  almost 2 weeks before. At the time of posting, courier person promised that it will be delivered to Bangalore within 2-3 days. Almost 2 weeks over, I have not received my courier.


I tried to call customer care. Most of time they wont receive the call. If they receive they will ask for AWB number and put you for hold for longer time. They won't reply to your queries.


YOUR RATING ON

Overnite Express - Delhi
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C-1016 Sushant Lok-1 Gurgaon India
Worst service even at the corporate level
Jan 08, 2013 04:45 PM 5026 Views

I sent my parcel(AWB 7059608710 ) from Gurgaon to Bangalore about 8 days back that too from the corporate counter. It has still not reached yet and worst thing is there is no one at the customer care to support. They do not even pick up the calls.


I request all of you not to go with this cheap service provider.


Regards,


Vishal.


Bangalore India
Worst Courier service even seen
Dec 21, 2012 11:41 AM 4942 Views

Recently sent an urgent courier from Bangalore to Coimbatore. It has taken 7 days and still not reached the destination. Even worse there is no status update or tracking details working in the website. Wonder why the company is called 'Overnite' when it takes 7 nights to deliver a courier to a distance of 350 kms. Completely useless.


Pathetic customer service. No one picksup the call at the Overnite coimbatore office. Its like I have thrown the courier on the cloud.I sincerely wish such courier companies should shutdown their shop with such a horrible customer service. This is my first step to make sure people are aware of the service and stop using this courier. If anybody from Overnite express looking at this comment of mine, do call me @ 9341239161 to get more comments.


Regards


Kumar Raj


Fraud company, pathetic customer care
Dec 19, 2012 04:40 PM 4250 Views

I was supposed to get a courier on 14th and till date(19th) I have not received it. The customer number do not work and no one takes the call. There are no reply to the mails. Never trust this company.


Fraud Company
Oct 03, 2012 03:17 PM 5535 Views

This is totally a fraud and worst courier company. No body care to answer your calls. This is really a worst company BEWARE.


You will never get your consignment on time and more over you have the risk of package getting delivered to wrong address which is very common with this people


Poor Service
Oct 01, 2012 02:19 PM 4979 Views

My AWB No is :- 7870056821. Its been 20 days(From Delhi to Pune), since I am waiting.


I tried these below number, and the worst thing is no one bother to pick the phone.


Moreover, Over night has messaged on my cell number that this has been delivered at my residence.


PUNE OSIAN HOUSE, 170 M G ROAD, CAMP,


PUNE - 411001


MAHARASHTRA


020-32416641


020-32416639


020-32416642


oel@pnq.overnite-mail.com


Absolutely unreliable and worst service. I will ask my company to stop any kind of business relation with Overnite Express, else these problems occur frequently and will affect your reputation as well.


Poor services of overnite express
Sep 15, 2012 12:14 AM 4754 Views

A courier was sent from faridabad to new delhi on 29th aug.containing some urgent documents AWB no.7864853732. which has not been delivered upto this moment 14-09-2012 time 21:50Hrs. I suffered lots of losses and business difficulties because of your poor services.


It troubled me a lot.your distributor mukesh jha (098119-35773) said to collect it from 7Km distance office and after calling many times on corp. off.no. 011-23510133 manish told to make its sure delivery by evening. and in evening I started contacting Hub In-charge-Prashant (98114-50459). after calling more than 20 times, he is making excuses and not picking calls.


Now I ask, is This your quality O.P.Rajgarhia?


Upto this moment onwards, I shall be working against u all the time (negative marketing).


Anyone suggest, what actions I can take?


Worst courier service ever
Aug 14, 2012 12:40 PM 4147 Views

Totally unreliable and poor service.. generally good companies have motto of doing things as per customer convenience but overnite do it as per their own convenience.


The delivery boy at chandigarh branch of overnite told me that I will come to your place for delivery as per his own convinience.And, if the customer some how is not at his/her place they don't even bother calling the customer they imply return the product without informing the customer about non-delivery of product.


Atleast learn from some god online shopping websites they have far much better product delivery than overnite "so called overnight courier service". Overnite express should shut down this business.


lucknow India
No one picks up call and item is not delivered
Aug 06, 2012 03:17 PM 3605 Views

I recently purchased an item through ebay and was dispatched to me on Monday 31st july from Kolkata. it reached Pune on Thursday and I was expecting the item to be delivered to me on Thursday itself but it was not delivered. I tried calling up the office number and even after 15-20 attempts no one picked up the call.


On Friday also, I waited whole day and again tried calling 5-10 times on both number but still the number was not picked and item was not delivered.


Finally, today on Saturday the call was picked and the lady had put me on hold for 5 mins and disconnected the call even without informing the status of my item. she didn't even listen to what I tried to say.


and the item was still not delivered.


Today(on Monday) also the item is not delivered and it is still showing out for delivery since Friday.


I am sorry to say that you have such offices with such worse customer service. I checked on internet and more people had similar experience with this particular branch. in Pune at camp road. I will certainly never ever use this courier again and would definitely ask my seller to not to use this courier as well.


Still, I have no means of even contacting the office to ask the status.


Contents of my Parcel were STOLEN
Apr 04, 2011 11:06 PM 3717 Views

I've received a parcel on 4 Apr' 2011 booked from kharagpur(No. 701657827) containing some  documents, a T-shirt and a leather Wallet. The same has been insured  while booking the parcel. Now when I've received the parcel at Indore, the wallet missing from the parcel, the envelop is tampered and re-fixed with a  cello-tape.


The booking agent at Kharagpur is taking no responsibility of the stolen item and even there is no response from the customer care number given on the website.


I would recommend NOT TO USE OVERNITE EXPRESS, it is not at all reliable.


gautamnegiMouthShut Verified Member
Mumbai India
Rename it to "Overweek Express"
Sep 23, 2010 04:13 PM 3756 Views

I booked an important document to be sent to Mumbai from Hyderabad on 18 Sep 10(Consignment no 301516725). Till the 21st it was in Hyderabad itself and even after reaching Mumbai it has been lying with the Company and the consignor and consignee making desperate attempts to contact the service centre. How ever the response from the courier company has been indifferent as they have not even tried to contact the addressee despite his personal mobile no indicated on the cover.


Today, I am forced to share the expirience is that when I contacted the service centre they gave me the number of the franchisee (08097512182)  who in turn gave me the no of the delivery boy(9869515172). The delivery boy when contacted told me that he does not look after that area and asked me to contact the franchisee for the relevant details. When I tried to contact, the person switched it off after a couple of rings. Since then I have been desperately trying to call but the no has been switched off. The offices are going to close within an hour and


Tomorrow it's going to be a week and I've spent almost the same amount on phone bills as much as I paid for this (poor) service. Later on it would be shown as addressee not found as it happened the last time.


Very Very Poor Service
Aug 27, 2010 07:12 PM 3822 Views

I happened to purchase a Dvd from Ebay Online shopping site on 18th August 2010. The online vendor from Bhopal(Madhya pradesh) was very prompt to ship the Dvd to Kochi the same afternoon through Overnite Express which was his biggest mistake.


In the normal course the product should reach me on the 4th or 5th day , but its now almost 10 days the product has still not reached me what a pathetic situation. The Dvd which I ordered was Fedora 13 for my project work, now its useless even after getting it , I have managed it with Ubuntu.


I will show some interesting fact how the Fools at Overnite express works. The product was supposed to travel from Bhopal to Kochi , instead it went to Delhi(who is there in Delhi his grandfather) from there it traveled to Kochi, but still it has not reached me.


I will show the approximate distance which is taken through each route. They will be travelling an additional 700 Km what a pity.


Bhopal to Kochi 1855 Km


Bhopal to Delhi 744 Km


Delhi to Kochi 2515 Km


Why this round about  , any one of you at Overnite Express has any idea of this movement.


The website maintained by this Overnite Express is also very pathetic I could not post any Feedback or complaint , every time it shows the server is busy.


I suggest Overnite Express Management to drop this industry because you are not at all fit for this, there are good players like Professional Couriers , Bluedart and India post(Speed Post) who are prompt in there service.


I request all of you who are reading this to stay away from this crooks, who are still in the Stone Age.


This is for Overnite Express fools to check


Airway bill details: 591599152


Overnite express big fraud cheaters racket chain
Jun 23, 2010 03:18 AM 5151 Views

Just thought of sharing this worse experience with all you guys


My friend sent me a used Chinese iphone through OVERNITE EXPRESS, which has market valuation of approx Rs 1800/- as it was 2 years old. So he gave the declaration with price of approx Rs 1800/- but in when it reached Pune destination from Bangalore, It’s was over 6 days, that I didn’t received my courier AWB.NO - 301543610. I called up OVERNITE Pune office on below numbers Lloyds Chamber 409 Mangalwar Peth Pune - 411011 Maharashtra 020-32416639/32416642 /32416641


Lady at customer service desk says my courier is held up by some Octroi person.


I will have to give sales tax /invoice bill, when my friend already gave a written declaration of Rs 1800/- for this personal used mobile then where is the problem??


As we are not any seller!!! Where we will find sales tax /invoice bill that too for 2 years old used mobile.


I said I am very happy to accept Rs 1800/- let you keep that old used mobile but Lady at customer service desk given me number of that OCTROI person DHANDGONKAR – 9689931728. I tried calling that person but don’t seem to pick up the phone and sometime it was not reachable. Now I have to do a job of "follow up" with OCTROI Person that too after paying them !!! It seems like staff is not paid enough to do their job properly! That is reason pushing everything on customers!!! is this way you treat customers? Leave them unaware not informing what is wrong with their parcel. Then one person named Gajanand called and said that there is been an Octroi fine imposed with charges of Rs 3950/- for old personal Used Chinese mobile of valuation not more than Rs 1800/- in today's market


So I said I don’t want mobile on that cost but please don’t do this kind of dirty work to steal someone else things, as stealing is big sin and one can ever utilize or enjoy committing a sin.


Overnite and Octroi people has collaborated to cheat all customers sending valuable item like this --SAD!!!! Big mistake that I told my friend to use OVERNITE! Better learned today than never. Somehow I got hold of Senior Manager and see what he has to say "you can always file a refund with the Octroi official as a customer directly in case of a dispute after paying the amount based on the papers and documentation you have".WOW SQUEEZE MONEY BY HOOK OR CROOK-- GREAT!


Why these people are getting greedy day by day too bad!!!One day corruption will take down this country and all innocent good people leaving in it.


After reading through I came to know that this is big racket of OCTROI people who has join hands collaborated with all major dealer distributor and reputed courier company like OVERNITE EXPRESS, who inform them about the high value item like mobile or other electronic device purchases. So this way they track down the goods by having complete knowledge. With complete knowledge it doesn’t matter if items are for personal use or for sale, anyway they try their level best to squeeze out money. If the buyer is fine heavily they share the profit earned from it with corrupt dealer /courier guys or incase items are held up in their stores they sell them at much lower price to dealer distributor which again sold back to a customer.


No one can help it as this a cycle and consumer is always a victim!!!What an Innocent consumer do with this complete corrupt system?


Answer is nothing – NO WAY OUT!!!


Pune India
Unreliable service
Mar 02, 2010 05:04 PM 2967 Views

I would like to spread awareness about the service provided by Overnite Express. I was supposed to get courier from Kingfisher.


i came to know this from the SMS which I received from Overnite that they are not able to deliver your  courier  from Kingfisher. your Ref. no is "580765022". Contact us at 9372557337. I tried contacting this no, but it was almost off every day. the I tried to google anf traced call centre no's at Pune to get more details about my courier but every time I gets an answer that "you will get your courier by today afternoon". even I gave my office address and asked courier company to deliver this to my office, in case they have issues finding my residence address (although I am getting my mails/ courier in the address which the lady from call centre mentioned when I inquired). Even after 3-4 weeks have gone and I have not received my courier. Today when I checked the status in website.


i was surprised to see the status as "ADDRESSEE HAS SHIFTED" on Saturday, February 13, 2010".This service gives me enough reason to share my experience with other users who may/ may not use this service in future.


BEWARE OF THIS FRADULENT COURIER COMPANY
Aug 13, 2009 01:28 PM 2614 Views

Actually I purchased some cds and dvds online from webmallindia.com and they were sent to me by Overnite Express Courier company from Mumbai.I belong to small district town Sitamarhi in Bihar.So after courier reached Patna a guy from the courier overnite express called me up and asked me to take my courier from Patna office itself.


Ridiculous, I told them how can I come to Patna just to take courier from my town Sitamarhi which is around 130 kms from Patna.Then he replied that he cannot deliver the courier to Sitamarhi as it comes under no service zone.Then I asked him why Overnite Express accepted the delivery in Mumbai for Sitamarhi when they knew that they do not have service in that area, if they told this before the sender would have sent the product by DTDC , FirstFlight, Fly Kings or Speedpost which have service to my town Sitamarhi.Then they replied that we cannot do any thing and you should take courier from Patna.


Then I told them that it is their fault in accepting the courier in Mumbai so they should sent courier to Sitamarhi by some other courier like DTDC or SpeedPost to Sitamarhi but they refused. So I asked them to send back the courier to Mumbai to sender of the courier so that he can send it by other courier which have service in Sitamarhi. Now ten days have gone and still I have not received the courier.


So my friends please beware of this fraudulent courier company Overnite Express if you really want to ensure the delivery of your product safely and on time.


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Overnite Express - Delhi
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