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Home > Business - Malls - Stores > Small Business > Couriers > Overnite Express - Delhi
Overnite Express - Delhi
Customer Service:
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Please don't use Overnite Courier service especially in Gurgaon to sent any important documents. Their services are so bad, they don't have customer support or even their tracking software is not much good. They promised me that my packet should be delivered in next two days but after 6 days still I don't have any information that where is my packet now.
When I tried to call the person who booked by packet, he didn't pickup my call. Now I am thinking it was better if I personally delivered this packet to Gwalior.
Because from Gurgaon to Gwalior only 6 hours travel through Train and the normal fare is 125/- one side it means my total expenses is 250/- and Overnite charge me the same amount but I am waiting from last 6 days to delivering my packet.Again I request all of you please don't use Overnite, pay extra with well know courier company for peace of mind.
Thanks
Deepak
999082xxxx
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Overnite Express is the poorer service provider.Their online tracking system is not good as well.They promised to delivered my important documents on monday afternoon, now it is Tuesday afternoon but can't believe how many afternoons they gonna take to deliver the documents.
Arey koi hai kya jo mera courier mere diye gye address pr phuncha skta hai aj k aj. God Knows!How can courier service provider can take 5 days to deliver courier from Karnal, Haryana to Pune. They don't understand the time criticality. They ask for money which is more than other service provider truly, Bad experience.
FEDUP! WITH THEIR IRRESPONSIBLE NATURE! NOT SURE WHAT IS GONNA NEXT! ECHOOOOOOOOOOOOOOOOOOOOOOOOOO!
I was to receive a documents from Jammu, booked through “Overnite Express Ltd” vide Airway Bill No. 3041747144 on 12 Jan 2015. The documents have been received on 19 Jan 2015(evening) after tele and internet complaints by me, ie, after seven days.
Though I received couple of short mails from the company after my complaint, they were to only ask me about my address, which I gave again and again(same which was written on the envelope along with two mobile numbers. Shameful that the company called "Overnite" takes seven days to deliver consignments between two places well connected by air, rail and road with delivery required in the capital of the country. I have incurred financial loss due to this delay along with stress and extra work involved in requesting the company to deliver the document.
I want to know how does the company compensate such aggrieved customers. I also have some recommendations for the company. Firstly the company should change its name from “Overnite Express” to “Overweek Express Slow” which will be a more apt name for company with such poor efficiency. Secondly, its not a bad idea to send your details for “Guiness Book of World RecordD and “Limca Book of Records”. I have a gut feeling that the company may find its name in at least one of them. I can only say - pathetic.
YOUR RATING ON
We had a consignment from Mumbai, unfortunately my friend had sent us through this so called "overnite express "( Should have been OVER WEEK Express).
It reached Bangalore in two days, but these courier guys are still transiting it in Bangalore from past 5 days, I pray I get this courier at least in this year!
Guys send your goods through a bullock cart rather than this express delivery.
I had shopped via shopclues.com and they shipped my product via overnite courier as they have informed me thw awb no is 7253373013 but the idiot overnite persons did not delivered yet and they have not any information regarding the same on their websites also.
I wish I had pints in minus to rate all these cheaters who not only waste public money as well as Time also. I urged all my dear brothers to stop shopping via shopclus.com and avoid any services via overnite courier company they both are liars and cheaters. The overnite persons should change their company name to overmonth couries since the rascals did not appear before a month with you delivery.
Pathetic Courier service, a parcel was dispatched on 16th from Dehradun to Pune and has not reached on 27th. a courier taking more than 10 days to deliver. why complain about Indian postal service then.
Looks like it is time to go back to good old days of postal service. I would I could have given 0 star.
Sent a box of sweet from Gurgaon to Faridabad on 26/09/14. This outlet of Overnite Express was getting inaugurated then, and my consignment was the first to be booked. They assured of priority delivery(me being 1st customer and the outlet's 1st revenue).
They charged me for "priority" service, and we paid as we wanted next day delivery(sweet having low self-life). But, till the time I am writing this review( 4 days later - 29/09/2014 18.12 hours), they have no clue of th whereabouts of this sweet box. I am sure by the time they can find this box out, the sweet will no more be edible.
Gurgaon to Faridabad is hardly 50 km distant. If the service for such a short distance is so pathetic, what else can be expected from this so called OVERNITE EXPRESS> Hopeless service, worse response, false - cheating information, and sheer disappointment.
WORST COURIER SERVICE
One of my supplier sent a parcel(300gm) from Banglore on Aug 26, 2014 via Overnite Express Courier to Pune. 10 days left still I have not received my parcel. There customer service is VERY VERY WORST. I tried to contact them on there given phone numbers(020) 32416639, 32416642 and as expected both numbers were dead.
The other number 32416641 was working, but nobody available to attend the call. I tried to contact them via email still no response. I am trying to contact their customer service from last 5 days and tried around 30 calls, but no luck. I have never seen this type of courier service before. I will suggest all the people not to use, even try "Overnite Express Ltd." courier service. Just imagine what will happen if you use their International Courier Service. Be Careful!
Delivery from Pune bajaj allianz overnite courier office to Hyderabad office and courier service was irritating. It was the worst courier service ever seen, package reached Hyderabad office on 5th June shipment pending from last 1 mnth, when called each day they are saying that it was in another branch from last week it is travelling between kukatpally and banjarahills, and they are cutting the phones while in the middle of the conversation, when called yesterday they informed courier boy is in leave, and informed that they will send by today first Am in the morning, but when called today they informed that the courier boy has picked all courier yesterday.
When called the courier boy he was fully drunk and he was very rude he updated that he was not paid his salary so he kept all courier with him from last 2 days and not delivered, when called the branch and informed they were responding in the same way, we informed that we can pick the courier if you don't have time( courier boy - Anji - 9553590334. Daily I call 8 branches, in the middle of the conversation they disconnect the call and when I call back they say, there is some issue with the phone
I think OVERNITE EXPRESS should shut shop. Worst courier services I have ever seen in my life. Totally unreliable and poor service. Generally good companies have a motto of doing things as per customer convenience but overnight do it as per their own convenience.
They delivery goods in their own sweet time, its one of the horrible company. Being a courier company it lost out on the basic fundamental of not opening up a courier. and I had to call often but no one pick the call in this bullshit company I this they don't have place for customer care .its one of the worst company every I have c in my life . very bad service and my documents was shipped on 17 june and I got it on 8 july which is 22 days for a document to be delivery it was very important I want is urgent butgot aft 22 days other companies r much better they deliver in max 7 days not more then tat wen I inquired, company had no clue where is the parcel n they took 7 days to find my parcel so u can imagine how good is this company I dont understand how are these ppl getting business and income. No services, no ethics.
.
I had dispatched my courier from Bangalore to Lakhimpur(Assam) on 23-Jun-14
and after 5 days when I checked the status on the internet its still In Transit.
AWB no. is 9391454914. When tried to call the customer care they have no clue where the parcel is. I had called both Bangalore Office and as well as Guwahati office and got the same standard reply that we will get back to you. Suggestion to customers please don't use this courier instead go for general post and believe me they will take less time than these idiots!
I used overnite express services and recommend that everyone should avoid it, till you have some other options. Today is seventh day for my parcel (Haryana to Mumbai). Still they are not aware where exactly the parcel is.
Customer care is worst than the service, nobody is responding and don't have any relevant information.
Rest we are leaving in very competitive market, and wish them all the very best for their so called delivery business.
POD No 8339359453, from Mumbai to Coimbatore has been lost. Never use this lousy service. The board of directors should close this company which has no commitment towards customer, they have carefully selected employees who can tell only lies.
Nobody picks up the call, the chairman of the company is not active I hope, their core business should be something, this company must be a timepass for the Chairman.
Worst courier services I had ever seen in my life. AWB no 9552256265. First of all it appears not available on your site. When I emailed overnite that after 3 days of delivery it is not appearing on the site one of your executive call me and inform me that its an illegal awb no and suggest me to inquire to consignee about the same.
You yourself don't know abt ur awb numbers and what is legal and illegal anyway since 4 days it is showing in Ghaziabad right now will you deliver the same or waiting for any special day to deliver. I once again would like to suggest you improve your attitude or u have to down your shutters very soon.
If this is the facility for your domestic courier then what do u people do with international courier? Its hard to belive that u can handle international couriers.
It was my biggest mistake of booking my important documents with Overnite Express (AWB No. 9353084672).
It was booked from New Delhi to Siwan (Bihar) and even after 9 days the same was not delivered. After rigorous tracking, I got one number on which it was informed that no such letter is pending with them.
After re-inquiry he told that address is incomplete and he asked where the shop is where document is to be delivered. It was shocking to know that it was addressed to home address and same address has been used hundred of times for delivery of letters and is at main location of town and he is treating it as a shop.
He was suggestive that whether same could be picked from his place. Now things became clear that why the letter was not being delivered. I have decided that I will never book any consignment with Overnite Express and will neither I will recommend it to anyone.
I have received SMS from my banker that my card has been shipped via Overnite Express courier on 11th of November 2013(airway bill no.6654522103).
After two days when I was checking there website track service it showed out for delivery on 13th November but I couldn't receive my consignment. The next day the status showing that it is ADDRESS UNLOCATED.
In front of my home the Delhi Saket District court and Selectcity Walk mall are there as landmark and simply they mentioned that address unlocated and they are asking me, "Where it is located in Delhi- Malviya Nagar Khirki Village?"
Till date they not delivered my product and I use to call them daily but it is useless. I suggest don't go with OVERNITE EXPRESS COURIER service for any shipment.
I already suffered a lot with their pathetic services.
Regards,
Srinath.
I think OVERNITE EXPRESS should shut shop n look for some other source of business. As being a courier company it lost out on the basic fundamental of not opening up a courier and removing 2 items and shamelessly giving the rest and considering the shipment delivered in the books!!!
That's right, this outrageous company is used to getting such complaints I am presuming since when I sent a long mail and trying speaking to the manager of both the cities it fell into deaf ears.
If u don't want your goods to be used by the courier company staff itself, pls do AVOID this service.
I had ordered some products online(prepaid)while receiving that product by courier boy, he told that his manager told him to collect 59 rupees from me. When I asked why so then he he showed the shipment and on there it was written collect 59 rupees from blue ball pen.
I asked as the order is prepaid and shipment charges also has been paid so I am not going to pay these 59 rupees.If I write here that return 1000 rupees to customer the whether you will give??.He returned back by saving that my manager will call...from then I am waiting for managers call!....
Beware people with family or you are ordering for someone else...these over nite courier can charge you money by just writing over product by pen!
AWB no.6596974591.
Poor service & unreliable. My courier didn't reach me.
Poor(NO) customer service! No response.
This was my last time & will never recommend to anybody.
Pathetic service shown by them, no professionalism at all. Tracking also is also a pain, all the phone no available on net are either faulty or does not connect with, comes busy all the time and once it gets connected no body picks up.
If you are lucky and get to talk to one of the staff member they will pretend as if they are very busy and you are troubling them. My location is Pune and I waited for 7 days to get my courier and I still don't know the status of the same. Got 3 call saying that today u will receive ur courier which did not come.
My experience with Overnite is very "ghaitya".May be by when u read my review I wd have got my document but I am highly dissatisfied with Overnite express and will never recommend.
Showing: 61 - 80 Reviews on Overnite Express
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