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1.25 

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Otis Elevator Company India Ltd Reviews

OTIS IS BAD LIFT AND BAD SERVICE
Nov 04, 2024 07:16 PM 229 Views

With in warranty itself the lift was bad and never worked properly and now they have simply shut our lift down and not listening at all. Lift is slow, it stucks and emergency response system never works,


Worst delivery... There is no time sense for deliv
Mar 12, 2023 10:15 AM 1379 Views (via Mobile)

Otis elevator don't have time sense... Our lift delivered after 6 months of 85% advance payment. During advance payment they promised us one and half month we will fix the elevator but after six months they installed the elevator


Very Very Poor Service
Nov 19, 2022 07:41 PM 1647 Views (via Mobile)

VERY VERY POOR SERVICE


I LIVE IN JanakPuri , DELHI


AMC Person Ashish Prasad


Manager Jagbeer


No Body Responding


Even on Toll Free Numbers


I TAKE SERVICE OF OTIS Gold Package


I SUGGEST ANOTHER PEOPLE PLEASE DON’t TAKE ANY AGREEMENT OF OTIS,


VERY - VERY POOR SERVICE


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Otis Elevator Company India Ltd
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Worst thann 1 star
Sep 23, 2021 11:13 AM 2912 Views

One of the very worst and horrible post sales service. Regret having selected these Ba . They collect AMC of 48000 then soon after warranty expires some IC is gone charge another 7000 for part and keep asking for more. It appears they dont even give the parts to other service providers. OTIS India is the worst. Is the executive leadership listening. Please do not but OTIS lifts. There are better options.


VERY VERY POOR SERVICE
Sep 03, 2019 06:10 PM 6558 Views

I LIVE IN PITAMPURA AREA, DELHI


I TAKE SERVICE OF OTIS


I SUGGEST ANOTHER PEOPLE PLEASE DON, T TAKE ANY AGREEMENT OF OTIS,


VERY - VERY POOR SERVICE


Poor after sale service
Apr 07, 2019 10:04 AM 8052 Views (via Mobile)

The charge as they like for service. They are very good before installation. Same lift of 4 stops and 6 passengers and installation same time they charge 35000 for AMC for my friend and they charge 48000 for me. I accepted as i did not consult my friend. The service is very very poor. They don't come unless you call them.


Horrible Servicing of by OTIS India - It sucks.
Mar 20, 2019 12:49 PM 7835 Views

We have 19 elevators installed in our building society in POWAI and all are OTIS elevators. All of them are suffering from bad servicing by OTIS India.


Daily there are mal-function issues with the lifts. Even the audit conducted by SGS gives and unsatisfactory report. Our complaints fall on deaf ears. We dont expect this from a global company which spends so much money on advertising with their tall claims on their quality and safety of lifts.


In the Elevator industry, after sales servicing is the key to successful life of the product. Both preventive and breakdown maintenance is essential to safety and security of innocent residents of the buildings.


Constant followup with OTIS has fallen on deaf years.


Dont buy OTIS products, their servicing sucks!


gauraverma2704MouthShut Verified Member
Delhi India
Good company to work
Jun 25, 2018 11:12 PM 9544 Views (via Android App)

Today I am share my views on OTIS Elevators company. Otis is the best company for engineers. Its great to be a part of Otis. They work on three principles which maintains and streamlined the organisation work .My father was also works in this company but my dad was died at 2012. 14 years woked by my dad im this company as a service engineer of lift .The people are very helpful in this company . Full support will be provided by the people and in the concerned department they provide training and tools that it helpful to you related to the industry level .Good working culture and complaints is very strong . safety is there first priority very good management most enjoyable job helpline hand and it's a good job for mechanical engineers.


kanumurinikhilvarmMouthShut Verified Member
Hyderabad India
Worst service
Dec 04, 2016 10:11 PM 12418 Views (via Android App)

Hello im nikhil.


Otis is a well known brand for elevators nation wide and its quality is even better than johnson but its servicing is poor.


Recently we put an otis lift of 6 passengers they asked 8 lakhs for 2 stops and finally bargained for 6 and fixed the lift


Quality of the brand is no1 no doubt in quality.


But the problem comes with their servicing .


They too 30 k for yearly maintence but never approach or even they approch thry dont solve the problem.


I dont know y such a well reputed company lacks behind in terms of service.


Thank you.


Worst Service and fake promises
Nov 27, 2016 10:06 PM 11338 Views

Otis lifts are not reliable. My Machine Number is R009140 .Company charge about  Rs70, 000 yearly as Mantenance fee.But do not provide good service at all.At the time of complaint they assure that their engineer will visit within 2hrs. And I made my complaint in morning at 8 o'clock. My Complaint Number was 244515627. Their Engineers visited the site at 8:00 P.M. My lift was not working for the whole day and I know how much trouble my family has faced.The lift Panel of My 3rd floor is also not working properly from the last 1 Month.For that I have complaint many of the times but their is no proper response from them.


Many a time when their is electric break down the lift gets struck in between and the person inside the lift also suffers a lot their is no proper backup in the lift in case of electricity break down. I would not recommend anyone to install OTIS lift in future.These Lifts are so expensive but their service and quality is not good at all.They only make fake promises and always cheat their customers . At the time of installation and booking they make so many promises but hardly fulfill any. The worst lift that I have ever used is OTIS. It is totally waste of money to install OTIS lift . Emergency Phone is still not attached to my LIFT.


If strict action is not taken by OTIS I shall be liable to change to my lift.


OTIS lift unreliable
Jan 24, 2016 10:24 PM 12267 Views

Until now I had a perception that OTIS is a big brand name and they are best in elevator/lift. But it proved an illusion.


I moved to new flat and was happy to see OTIS lift but my happiness lived shortly as I was stuck on my first trip itself. I thought its a new installation but later I came to know already few people got stuck and engineer had no clue.


Day in day out problem keep appearing and every time we are given assurance. Within 1 month I myself faced 5 breakdown. The service is pathetic and they don't have quality engineer who can understand and fix issue. Its all trial and error.


There is no floor number display, yes builder had squeezed some money but in today's world how can somebody manufacture or install a lift without floor number display.


Good brand name doesn't mean good product that's what OTIS lift has taught me. I am worried about sr citizen and kids who gets panicked when they are stuck. God save us.


ISRC OTIS - Superb company. No need to think twice
Jan 02, 2013 03:55 PM 11531 Views

I was senior developer here. OTIS ISRC PUNE Professional people. Nice teams. Ethical A kind of org where one can go without thinking again. Latest technologies used.


Nirdesh.


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