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1.43 

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Nuvo Ex Reviews

Calcutta India
Horrible service
Aug 19, 2017 01:10 PM 2356 Views (via Mobile)

Their courier service is the worst! Delivery person did not pick up parcel from my home and lied that it was delay from our end. Not once but for 3 continuous days!


Don't know why Jabong would partner with such pathetic courier service.


I'm going to stop ordering from Jabong as a result.


The poorest service
May 29, 2017 02:05 PM 3133 Views

The poorest service from courier company and poorest behavior of indore office and whole nuvoex I dnt know why nuvo ex is running even after the poor service in future I would never recommended the nuvo ex courier to anybody


and having lots of complaint and no supportive staff from this company


realy unacceptable


if ther is a negative rating I would like to give that to nuvo


and hope this feedback helps to others while choosing nuvo ex


NuvoEx is third class company
Oct 19, 2016 05:48 PM 4906 Views

My name is Gautam Basra,


My Order ID: 15396940629


I did order Classique XXXL Filled Bean Bag on 27 Sep 2016 which was deliver to me on 6th of Oct 2016 too late by Snapdeal.com.


as I was not available at home my parents have received this product when I reached home and open the product it was very dirty and used product.! I did try to return the product via Snapdeal APP but unfortunately this was not allow me to return the product because its still showing that product still not delivered.


I called to Snapdeal and they have assigned pickup to NuvoEx company for my Bean bag after that next day I got msg that I was not available in Home as per NuvoExt and again next day same msg received I complained to Snapdeal that they are lier I was at Home and my Family also so how they can say that I am not available in Home.


from 7 Oct to till now 18th Oct I am still chasing to Snapdeal to pickup the product but they still not arrange me agent for pickup.


NUVOExt is third class company Lier and Not Dedicated for their work I think they have third class staff who's not responsible and lier also.i want to use abuse language for NuvaExt but I cant use in this website, u can't reached to NuvoExt via call to them every-time they are busy and not pickup the calls.


if Snapdeal want to stay in market then they should be kick to NovaEx out and should be assigned delicate company for their courier I don't know how they are managing to whole office.


I would suggest you please never ever shop from Snapdeal because they don't have dedicated courier company even they are taking so much times to resolve the issue.


I am still in Q to pickup my product.


NuvoExt Snapdeal can reach to me any time except 1:30 to 2:30 PM.


Regards,


Gautam Basra| 9911792401| 9811119579


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Nuvo Ex
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vkxyz894MouthShut Verified Member
Mandi, India India
Polite referreable courier service(adjustable)
Apr 15, 2016 08:38 AM 6303 Views (via Mobile)

As I am frustrating from snapdeal return pickup from 3rd April because I can bought the dell inspiron 3542 laptop from snapdeal on 17th august 2015 with suborder I'd 10091142035.  but problem arises with this that when I can visit dell care centre in march 2016 they said that its have not dell India warranty but in the website its shown manufacturer warrenty so I raise the issue at twitter snapdeal trying to escalate the issue by contacting seller but it didn't reply so at last they give me option if replacement and refund so I can choose refund .


After this snapdeal arrange a reverse pickup from go javas but no one come I can also forward  the new mobile number but return pickup pending from 10 days.so at lastly I can again contact with social media team od snapdeal through twitter which helps me alot and arrange now new return pickup in 13th April through nuvoex courier service at Chandigarh.


At the 13th April on 1:30 pm I can receive a call from gurbail singh that he can came from nuvo Ex to return pickup if laptop so at that time I am at solan so I can tell him that and resheduled the pickup to the 14april 2016 so he can said me solve its issue soon that u have no worry about wait that u can directly give it at our courier center I can done the same on 14 April.


After when he cut the call on 13th April I can got 2messeges one which I can get the courier boy number and next is about resheduled pickup .In really I can see here negative reviews about this service but I can feel very much responsive about services and refferabke service as their polite beheaviour and costumer support.


On the 14 its also give me way to reach their center beyond almost near by alnte mall Chandigarh in industrial area.so I can give it on 1:15 pm on 14th April and got reciept and on1:30 pm my refund of my laptop 29000 rupees been initiated and it can reach my account in 2)4 days.I am happy with their services.


I cannot experience an inconvenience with them.Even I am happy with that he can said me that if u have no time then directly reach our center with the product.Now without any hesitation I can recommend this to all as other depends upon ur choice.


Bangalore India
SNAPDEAL and Nuvo Ex are partners in crime !
Nov 17, 2015 06:21 PM 7663 Views

I have noticed that whenever u try to return an item back to snapdeal, the Nuvo Ex guys are their partners, they will deliberately delay the pick up so that the 7 day return policy will expire and you will have to keep the product ordered from Snapdeal.


ABSTAIN FROM BUYING FROM SNAPDEAL! bloody hell of a reatard BASTARDS!


The product I ordered from snapdeal arrived defective on 2 ocassions. They seem to be selling factory seconds. I wish snadeal people drink the urine of Amazon and Flipkart to understand what custmer service actually is.


Bhadravati, Karnataka, India India
Worst never trust these Guys, they choose thems
Nov 04, 2015 12:49 PM 7973 Views

Worst! never trust these Guys, they choose themselves to defer the pickup and always fake.Ordered the RO Purifier on Snapdeal and the reverse pickup was assigned to these Nuvo Ex courier, they were never answering the phone on their Phone number mentioned in their website, it always says all our rep are busy at the moment,


Bad experience
Jul 24, 2015 01:55 AM 11249 Views

I had a phone ordered from PayTM that turned to be fake so I asked for return. The product was to be picked up by Nuvo Ex courier company. We got message that it would be picked up on Tuesday.


So I asked my wife to stay at home as courier guy may return not finding anybody at home. After the day passed we got message that it would be picked up next day. Same we waited for next day and then one more day. It was frustrating as we were waiting at home full day for courier boy. I did a check on tracking page and I found that Nuvo Ex has mentioned  - deferred by customer. Why were they writing fake things.


I also tried calling the mobile number I got and all time the guy was clueless and unresponsive. I started escalating to PayTM and 4th day also passed. It was height of frustration now and when I escalated to grievance cell of PayTM and to Nuvo EX they sent the pickup boy in night. Even then he did not have receipt. But I was so frustrated that I did not want to spoil my Saturday I handed over the product without receipt.


The service was really bad by Nuvo Ex and I would suggest if you see the name, be alert and avoid services of this courier company.


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