Novotel Imagica, Khopoli

Novotel kolkata hotel and residences is one of the largest inventory hotel in eastern India with 340 rooms including 280 room 12 suites and 47 serviced apartment whether you're traveling solo, as a couple, or with the family , there is some thing for everyone to enjoy and they provide o authentic Bengali thali which is pretty good overall the hotel is superb

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I stayed with my family, totally 7 people including kids and we booked 3 boutique villa king rooms. We stayed for 2 nights in early Jan 2022.

I do travel quite frequently and have stayed in some of the best star hotels across India and abroad.

So here goes my review of Novotel Dona Sylvia, Goa.

My Overall rating of the property:

At best a 3 or 4 star hotel.

Reasons:

1. Service and cordiality:

Delayed at check-in (there check-in time is 3 pm and check out 12) and made to wait for 1 hr nearly. Tired and exhausted we were given 1 room of the 3 booked.

Reason given: trying for adjacent rooms (which weren't anyways given.)

They were informed well in advance that we are a family with kids etc.

2. Restaurant:

We had booked an all-meal inclusive buffet package.

We went hungry and frustrated after a bad check-in experience only to find a gentleman giving the most preposterous reason of "saving food" as to why no buffet was served!! He said we can order Ala Carte. At that, there are less guests etc etc(less guests and it takes ages)

When we reluctantly(kids were waiting for a good buffet spread) started ordering my wife discovered that after every expensive non-veg item there was a rider that extra shall be billed to all-inclusive guests which the attendant did confirm is their policy!

Again absurd would be the right word for such a policy. When I finally lost my cool the next senior guy walks in (as usual with such places) and with the most mechanical smile says, 'no problem sir, you please order I will sign off!'.

I had to bluntly cut him off saying, he ain't doing me no favor and that I have paid for every morsel!

Had a detailed chat with their FnB person, but the next day was similar(only veg buffet and non-veg we had to order).

Finally, the secret was revealed, there was a wedding !! Staff and food and everything deviated there!

Maybe lavish destination weddings don't waste food!!

3. Room:

It was neat and clean. Bathroom accessories were so tiny that the shampoo and shower gel would last for half a bath!

Right next to the rooms, the wedding area was blowing loud music and the next day deafening drums for hours together. So it was not a peaceful stay by the sea but an EVENTFULL stay!

Incidentally, I had just returned from Maldives a few weeks back and comparison was depressing me even more.

4. Covid help:

We had to get our RT-PCR done for our return journey and the hotel people promptly offered us a no. and then washed their hands off all covid matters! That number never got picked even after 100 calls and the hotel staff didn't know a plan B.

Finally, I had to use contacts from my hospital in Mysuru and we traveled 30 kms paying 1500 bucks to the taxi fellow and paid 14000 bucks for RT-PCR for 7 people and were still anxious for the results(the third peak has just started)

5. Silver lining:

A lady called Zara was genuinely trying to help though she just couldn't do much in the jinxed system.

Hope a better place hires her, for her talent is surely mis/under utilised here.

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Everything was awesome, rooms very neat n clean feeling refreshed after entering, fast 24 hour service, breakfast with cartoon characters even all the children were very happy, food was very delicious

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This hotel has a room that will make you feel good because the rooms are so well-designed and cozy. They make you wish that you lived here.

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Novotel Goa Resort & Spa, Goa has a lot of variety, but the food is not tasty at all. Their coffee was complety tasteless as well.

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This hotel has the worst food. The food was not edible at all and was so expensive. Do not order food from this place. Rest everthing is okay.

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This eco-friendly hotel has huge trees around and is surrounded by a lot of greenery. They have shuttle services here as well, which is great because this property is huge.

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This hotel is located in a central location that is close to most of the popular tourist spots. The hotels are very clean and they offer good breakfast here.

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Novotel Goa Resort & Spa, Goa has clean toilets, is well-maintained and everything from the staffs behaviour to the facilities and amenities are perfect.

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This hotel has a lot of events that they organize for their guests, so you get to meet new people and you will have a good time here. They have a comfortable bed and rooms are clean and lovely.

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This hotel has staff that are untrained and ill-mannered. This is something that I do not like about the staff here at all.

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This hotel has a good reading room and I completely enjoyed my stay here because they have very good services here and the facilities are also great.

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This hotel has a luxury and elegance about it and there are enormous facilities here. They have beautifully designed rooms that will leave you in awe.

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This hotel has a clean swimming pool and good spa services. The breakfast is really good and the employees at the hotel treated us very well.

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Novotel Goa Resort & Spa, Goa has a soothing and calm ambiance. The staff is jolly and helpful and I love each and everything about this place.

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We booked for deluxe rooms in Novotel Goa Resort & Spa, Goa, but when we reached, they told us that deluxe rooms were not available and we were given a rustic cottage with no amenities instead.

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Novotel is the best hotel ever I went it is amazing and its inside view is amazing and their staff are very respectful and the dishes are very tasty and its dishes are very delicious

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Place where to enjoy the food with ambience.you can enjoy the view of beach from here.one of the best place to visit.delicious food

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Hotel is suitable right next to imagica so for theme park lovers it is is the right property to stay. Hotel service, room , hospitality, are awesome. Swimming pool is also very crystal clear. You can also do certain activities like table tennis, pool table, carrom, and lot more

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Novotel being one of the premium hotel of the accor hotel group is one of the best place to stay in chennai. Right from the check in to ur room the service is ammazing and the employees are very friendly. The room is not as big as 5 star room but provides every single facility. The food there is amazing. It offer all cusines to perfection. If ur staying in chennai dont hesitate to book here .TAKE MY WORD

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