"Beware of Overpricing and Unethical Practices at Nova IVF Center"
My experience with Nova IVF Center was extremely disappointing and frustrating. The clinic charges much higher prices than the market—up to 30-40% more. For example, they charged ₹4, 400 for a karyotyping test, which is available elsewhere for ₹3, 000-₹3, 200.
The worst part was how they forced us into paying unnecessary fees. We had already completed all our pathology and sonography tests from Nova, but when we decided to postpone our treatment by a month due to a business trip, they insisted we pay extra just to discuss postponing. They charged us ₹550 for a consultation and ₹650 for a sonography that wasn't even done. We explained that we had just done a 3D sonography the previous day, but they refused to discuss anything unless we paid.
We were assured that the ₹650 for the sonography would be refunded if it wasn't performed. After the consultation, however, they denied the refund, saying it would be "adjusted in the future" if we returned. When we pressed them, they finally asked for a PAN card, Aadhaar card, and canceled cheque to process the refund—a complicated process for something they shouldn’t have charged for at all!
This clinic's practices feel unethical, pressuring patients into unnecessary charges and limiting the choices patients should have. I hope this review helps others avoid the same harassment and overcharging we experienced.
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