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Home > Travel > Transport > Tour Operators > Shimla Tour Operators > North India Tours and Travels - Shimla
North India Tours and Travels - Shimla
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The driver was driving rashly and hit the divider twice. He was drunk too and sleepy, such a reckless behaviour.
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One star for the acceptable hotels except for one in Agra which was stained and moldy at each corner. My elderly parents had the worst experience ever with this 11days trip. A nightmare which they had to endure for fear of their safety (being an elderly couple in a foreign country). The trip was ruined from the start which was probably due to their delayed flight but not exactly. The driver (SANDEEP) is such a horrible person who was rude, inconsiderate, greedy and have no clue about customer service. My parents were told that they needed to pay him if they need to have the AC turned on in the cab (imagine travelling 10hrs in a cab with no AC). No AC was turned ON for the entire 11days trip! My parents refused tour guides after having engaged some at several sites. He lost his commission, so I suppose it’s okay to treat your customer horribly. The driver will stop at least 1KM from each site and says the cab could not go any further when in fact, that is where the tour guides will be flocking the tourists so he can get his commission when my parents engage one. He will pick them up right at the entrance after the sightseeing though. They were pestered to go on adventure activities/rides and make purchases only at recommended shops, obviously for commission. When my parents did not & shopped elsewhere, he will be annoyed and give them the attitude. The driver even told my mum “You are not even going to buy anything” when asked why they were not taken to the shawl factory which was part of the itinerary. Is it an obligation to buy anything at all? They did not even cover one of the temple in the itinerary because it was “closed” although they started the day at 5am for it. They were not able to do any pitstop during the long journeys as his “job is to only deliver them from point A to point B” or otherwise they needed to pay him. He was utterly disrespectful and rude whenever my parents expressed their dissatisfaction. My parents did not tell us anything about their issues with the driver when we were in touch as to not to cause any trouble. Otherwise, I would have called the agency to complaint and ask them to take an action but I guess the agency would have turned a blind eye regardless according to some of the reviews here. Never trust this agency for your planned holidays and vacations. I WILL NEVER RECOMMEND anyone to book this agency and WILL NEVER EVER engage them again.
Worst operators. lot of hidden information. 2 star hotels provided for 3 star packages.extra charges to be paid at the hotels for which no information provided. Changed hotel at last moment with much worse condition and amenities. Worst driver who has problem with going at places. Extra charges on credit card payment which is again mentioned at the last moment to be paid at the hotel. Really rude mananger at North india tours named neeraj and really dumb operator named sonal. Better arrange for you own driver and book hotels at much cheaper rate and better aminities via MMT. Would have given minus star if possible.
YOUR RATING ON
These tour operator provided us with private guides that were exceptional in terms of accommodating our stay for four challenging days - challenging because of cold, fog, wrong days of the week and wrong season.
These tour operators did not do a good job at making the trip pleasant for us at all. We were very disappointed with thier approach.
These tour operators had given good itinerary according to which we had to follow a plan of action according to their said timings. But on the actual day things were totally chaotic and lacked management.
We cannot imagine planning the trip without the help from these tour operators. They were very helpful in getting things done. Without them, we would not be able to do anything.
These tour operators gave us many problems. We realized that the cab driver that they booked for us did a disappering act. We had to book cabs at double the rate and we did not even get the refund from them as yet.
These tour operator provided us with a itinerary that was fixed but as the tour was executed it kept changing and we were not made available to the same. Had we known we would have added our own plans.
North India Tours and Travels, Shimla made our trip totally travel worthy in every possible way. They offered us a very clean environment with cool air filled hotels.
The professional experience of North India Tours and Travels, Shimla really let us savour every moment in the place that we were travelling at.
These tour operator had very well mentioned that there would also be food accommodations for the people who prefer non-veg food over normal veg delicacies and hence their information seemed misleading in many ways.
North India Tours and Travels, Shimla did not give us good deals on food. We did not get breakfast free and the guides also refused to take us to the amazing places there.
The sightseeings and the transfers that these tour operators organized exceeded our expectations. We loved the support provided.
We got so many once in a lifetime experiences because of these tour operators. We got to meet so many locals and we were very happy because of that.
These tour operator did not provide with any adequate details of the tour and when we asked he crew to give some information in English they just asked another guest to do it.
North India Tours and Travels, Shimla arranged out tour with several monks who accompanied us with their yearly masked dances and we were very lucky to get that added to their weddings that was also conducted there.
Showing: 1 - 17 Reviews on North India Tours and Travels
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