Myflowertree

I have ordered bouquet selected time slot 10am to 12 pm, while verifying their track url it is showing out for delivery but no delivery update. after that I make a call to customer care around 2 pm simply saying that ordered material not available so we have not delivered. Even that information also not passed to client. without sending boquet they have updated in website out for delivery. never expect this type of service. Bad experience.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

If you book a cake from this website, your celebration will be ruined. The same thing happened to me yesterday (30th April). I purchased a designer cake for my brother's engagement and specified that it be delivered before 5 p.m., as there was no ability to specify a time. When I called with customer service, they stated that because you picked standard delivery (9am-9pm), your product will be delivered before 9pm, and that is their only duty.

This is the hardest part, if I want my cake delivered at 4 p.m., I have to wait until 9 p.m. to continue the celebration.

Never book your cake here since it will ruin your celebration time.

It is out for delivery for more than 3 hours and I have kept checking the order status regularly as there was no assigned delivery person.

The cake ordered also doesn't look as it is in picture.

MFT, if you're not able to provide services to your customer, just stop your online services.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I ordered from them twice, first on valentines day and the next time on the anniversary. On the first order, they did not have a card and the flowers were pale and did not last a day. Given it was valentines day, I did not raise any complaints and just ignore the bad quality. The second time was bad again. I am attaching a picture of what was ordered(right) and what was delivered(left). When I raised a complaint, they replied saying that "Slight variation" is possible. For sure, I am not going to order from them.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Worst experience. Never trust them for any special occasion as they can ruin it without any shame. No feedback, no update for delay as to how much time it is delayed, no regret for delay, delivered spoiled cake..have used many online websites but never had this kind of horrible experience

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Order No. - 1161908

You guys are a big liar who works with total dishonesty with customers. The items that you've sent is not the item that you've in display:

No. 1 - Cake consists of 7 Ferrero Rocher in MyFlowerTree display while the cake I received had only 4 Ferrero Rocher.

No. 2 - It was not the same cake and size that was in display.

No. 3 - Birthday card was missing.

No. 4 - My message was missing on the cake.

More Critical Lies and Dishonesty Towards Customers:

1. Item need to be delivered on 8th March 9-10PM but it got delivered at 9th March 6 o clock.

   
   




2. I opt for express delivery but you guys not able to provide delivery in express.

   
   




3. At 12:30 am at night you posted status on Track Order online that your items will be delivered tomorrow on 9th March.

   
   

You guys totally wasted and disrespect my family member birthday that need to be celebrated on 9th March exact 12 o clock at night but you guys just made a joke on that. You guys were not even concerned to inform and just telling lies again and then and not even accepting your mistake.

You guys are disgusting in each and every manner, but not accepting your mistake and what are you even charging for because you are not able to fulfil the promises you make for which customer pays you. This is not the joke going on, this is the business where you need to understand the concern of the customers.

Your company, your customer service representatives are totally working with dishonesty, totally disrespectful to customers, doing cheating and fraud with customers with giving wrong items and not giving some items that customers has paid for.

I want my full amount back for this order anyhow. I don't want to listen to your lies and dishonesty in all your words. I would not recommend anyone to use your dishonest services where you cheat people.

Call me tomorrow on critical priority and pay be back my full amount that I have paid for this item. Totally unsatisfied the way you treated me and the way you made my family member birthday in a mess.

You should put status on your website "If you want your b'day to get messed, please order the cake and gifts from our website. "

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Had ordered a shades of roses on 8th March for women's day , same day delivery. It was not delivered on same day nor any message or reply was sent to me. Next day on 9th march, today had lodged complaint and after several calls, the order was delivered but the bouquet was fully dried up and they didn't felt ashamed of delivering the dried up flowers, inspite of charging a wholesome amount for a small bouquet. Pathetic service. Very very disappointed. Image clicked by recipient is attached. She was also so disappointed by seeing such a pathetic , fully dried up bouquet. Don't cheat the customer or else you will bear it later for this.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

They charged me for fixed time delivery slot but can't deliver it. Horrible experience. When I tried calling them no one even picking up the call. Once you order and and they failed to to deliver product then also you couldn't cancel it

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Hello,

I am writing this mail to file a complaint against the online site'MyFlowertree' as they have done fraud with me of Rs.4418. I have ordered two International Women's Day flower+chocolate combo products from them for my Loved ones on 07 March 2023, for a delivery that MyFlowerTree committed on 08 March 2023 before 3pm IST. But they still have not delivered these products at the given address. I have ordered(Order no.# 1161120 and 1161123) the gifts from their'Same Day Delivery' section so these will get delivered directly without any hassle. But the site took the money from me through internet banking but the products are still not get delivered.

Please file complaint against this site and help me out in getting my money back. I will be very thankful to you.

Regards,

Kinnar

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

According to your policy you will delivered the order within 2 hours . Now 3 hours completed but still order not delivered. I am continuously call at helpdesk from last 90 minutes but no one pick the call.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Thankyou so much for the Sarcastic reply and thanks for spoiling our parents anniversary, you even didn't notice while delivering while the cake is getting delivered to a Judge residing in Judges colony despite that the company has shown a huge amount of disrespect to a judge and a senior citizens by not even excepting the mistake. We will ensure that these images along with your brand name is being listed across all social media and we will make people aware to keep them away from you as you guys hardly care about customer satisfaction and no point of adding this 100 INR. Kindly keep this money with yourself. I would appreciate entire refund of my spoiled order due to your company neglecting. Kindly initiate the refund of my order within next 15 days of this message else we will be free to take legal action against your company under the relevent consumer act clauses.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Order was placed at wrong location. No phone calls no messages before making delivery, No refunds, no customer after sale services. Fraud company which only shows to deliver on same day but never makes delivery on time. My product was delivered 3 days later and that too at a wrong location.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Very bad for different item... With letter flower and chocolates... Help line number also not responded.

Please don't use of you don't want to spoil your plan or special day of loved one's

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

My wife ordere one 1000 rs suprise mug for me i didn't receive till now , now they are saying they are refunding it in wallet , pathetic service no body is answering calls , my humble suggestion to all buyers plz don't purchase anything from them , frauds frauds

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I order something for valentine day delivery (order number 1145808). Still not delivered. No response on call center helpline and complaints raised on website.. don't buy anything from them..

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

DONT ORDER ON THIS SITE.

I placed an order on 14th February 2023 for same day delivery with Order No: 1153711.

No calls no intimation has gone to delivery address & it updated as order attempted.

When reached customer care number it never gets connected & when wrote to cancel the order no response recieved.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have ordered valentine gift on 14th Feb and still not delivered. I was tried to connect to the customer care multiple time but no response. Luckly today they reverted on FB and I was asked for refund then they try to deliver the order. In the evening I have received delivery person call and I was directly told him that I will not going to accept the delivery as this was asked to refund back and they directly denied and mentioned refund will be not an option.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

My flower tree -Never delivers the products on time. The message delivered was wrong, No customer service available.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Worst experience from my flower tree app .. they took the money and not given the order also .. no refund nothing . Worst app . Dont order anything from this app .. no customer care. No contact . No help nothing . Ver ill mannared app and staff .

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I’ve been fooled twice by this websites for two different years. I’ll enclose the order information if required. These were for two different years, for Valentine’s Day. I’ve placed orders which were never delivered but they update the tracking as DELIVERED. They don’t respond to emails or complaints raised on their forum. There’s no way to get in touch with them. They’ve always claimed that they delivered the orders but they were never delivered to me. I thought things might have changed because of the number of reviews and ratings they update on social media and gave them a second chance but they proved me wrong, yet again. They haven’t delivered any of my orders and yet kept the money in full. Terrible website and service.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I had ordered flowers for valentine's day two days before with a promise delivery of 14th Feb. Until 16th Feb the flowers were not delivered. The customer care number doesn't go through and no one responds through online complaint form. It's a waste of money and effort. Since there is no way to connect them, you become helpless.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.