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42%
2.03 

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Muthoot Finance Reviews

Company work
5 days ago136 Views (via Mobile)

Bad environment for employees, no salary increment, no overtime only late sitting, overload of work.no customer support.rm, drm, and se


Unsatisfied Customer
27 days ago386 Views (via Mobile)

Recently i had an horrible and irritating experience with muthoot finance as a gold loan customer.


Last month when i planned to prepay my gold loan outstanding through online imuthoot app , it said the maximum eligible amount to pay is the interest amount only . In fact it din't allow to make online part payment and the same i talked to the branch manager that it has stopped the online part payment services and told to make payment at the branch. I guess this a very calculative strategy by muthoot finance to earn more interest from customer and make business by harassing customers and not allowing to make part payment online. When i came to branch to close the account the branch manager told me to pay online to a virtual payment address and after submitting documents the VPA got activated on the next day . And also he told not to make the full payment through online and keep some amount for cash payment . This is i mean ridiculous , to close the account literally it took two days. Also the branch manager was very unprofessional and asked me personal questions about my life and kind of persuaded me to make other investments in Muthoot finance to benefit his business targets.


My overall experience with muthoot finance has been extremely terrible , in a digital world they are way behind and its sorry to say that celebritiy like Amitabh bacchan has advertised muthoot finance .


Please think multiple times before taking any loan from a gold loan company like muthoot fianance.


Sabse ghatiya finance bank chor hai sab
Dec 19, 2024 07:36 PM448 Views (via Mobile)

Sabse ghatiya bank muthoot finance chor bank hai Bach ke rehna sab log nahi to jindagi tabah kar denge


YOUR RATING ON

Muthoot Finance
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Muthoot finance gold loan
Dec 16, 2024 11:09 AM482 Views (via Mobile)

Very bad/ poor service from muthoot.


After doing payment it will not reflect on their system, they will ask us to wait 24 hours to release our pledge gold.


KR pura Bangalore staffs also not able to clear customer issues in time.


Worst branch and staff
Dec 12, 2024 04:36 PM481 Views (via Mobile)

Waiting two hours to get loan. And staff has not proper knowledge. Tamilnadu, 627357 branch. No proper response.no proper intimation. I think this is the worst branch of muthoot.


Complaint against assistant branch manager at kari
Dec 09, 2024 01:11 AM565 Views (via Mobile)

Dear respected team,


I had 8 years experience in corporate I my whole career I have never seen such type of stupid assistant branch manager at Karimganj branch name Niranjan suklabaidya. He don't have any ideas how to handle customer alongwith how to maintain he don't have any leader's quality even. But except BH each and every staff in this branch are very much helpful name are sangita, ujjal, anirban, rippon. I have seen such type 3rd class manager like Niranjan suklabaidya


This is Fraud Finance, Please do not suggest.
Dec 03, 2024 03:13 PM621 Views (via Mobile)

I get already loan very higher interest, and no Account change option and no customer support, No responsible.


Worst gold loan @ muthoot
Nov 27, 2024 03:39 PM673 Views (via Mobile)

Worst service, instead of muthoot please go to nearest bank it is the best choice, in my situation in muthoot the app for repayment was not working and they said to pay in cash after withdrawing 8 lakh first day I have paid 2 and next day they said cash was not accepted beyond 2 lakhs and made deposit in my bank account and said to make a virtual account to make payment and branch people insisting to keep the loan.the coustomer service also very poor they will not connect to new coustomer saying your number was already registered will call back but you will not get any call really I was fed up and disappointed to there service, banks are 1000 times far more. Better please don't waste your time and i will not recommend muthoot finance at all.and last if you forget to renew your gold loan then your intrest rate will be oh my god you can't believe they will suck your blood and amitabachan is the brand ambassador for this company.he was also drinking poor peoples blood


Experience
Nov 21, 2024 04:23 PM742 Views (via Mobile)

I took a loan for 1lakh from this branch


They said whenever u want to close only 20, 000 amount will be except but when I reached to branch after few month they said 1, 20, 000 want in cash so they took whole time about 2hour in branch very poor experience


M taking about Dahanu Maharashtra 401602


Bad service to customers, narketpally Muthoot f
Nov 13, 2024 06:49 AM861 Views (via Mobile)

In market value branch I had apply for the gold loan takeover loan from union Bank actually in union Bank I need to pay 141000 I said them with people I want 2 lakhs loan to that money that fellow first sad ok we will give first what the amount needed we will pay there and he said and 150000 paid, now actually as per my gold weight is I will get 1 lakh 90000 but that fellow is now telling to give that for 30000 charges will be not said before, ,


Lack of proper knowledge, , knowledge poor information they doesn't know proper training waste waste service and they wasted my time and they wasted misleaded the hope of the customer please don't go to the narketpally Muthoot finance


Got a gold loan in muthoot in Goa India
Nov 12, 2024 10:06 PM878 Views (via Mobile)

The gold given was new and very heavy but it was all dissolved in KCN (local chemical used to excret gold) also the jewelary was cut into pieces and the jewelary's was weight less and the original paper tht had the gold wait before giving was not showed. People go with a hope for a better future for their family but these people dissolve the gold, it's not just someone's peice of jewelary to wear it's a someone's hope, and with trust we take loan not to see it like this these are frud do not give your jewellery please


Becoming worst service & started Looting
Nov 12, 2024 01:53 PM875 Views

Actually I went to KR Puram Ayyappa Nagara Muthoot finance branch to renew my Gold Loan, they said they do not take interest & Principal amount both to account, they receives only cash, and if we pay the cash again they will not pay us as cash they pay to account after renewals, we do not understand their white and black scams, and also if we renew the lone again rate of interest will go to 18% per anum, 1.5% per month. I do not recommend any more this kind of Prods anywhere,


Sec 24 Rohini branch Delhi ,I lost my gold shape
Nov 04, 2024 04:27 PM990 Views (via Mobile)

It was horrible experience for me in my life , when I received my gold item after closing lone , my all item was not in good condition before lone it was very new but after lone I received very bed condition, shape less or every item had A Cut marks , but I surprised how was weight right just before I don't know how it possible becoz all item had a cut mark which showed clearly, Sec 24 rohini branch dt. 02/11/24 , staff and branch manager said it's our quality check test , I was very disappointed that time , they all lied about that matter bcoz I put there my gold many time but I saw it 1st time , I will never go muthuth


They are Cheater


Muthoot mani
Nov 03, 2024 07:08 PM1082 Views (via Mobile)

Good service excellent...............super............nice.....very good staffs.....nice finance work


Excellent
Oct 26, 2024 10:29 AM1245 Views (via Mobile)

His customer service is good and they welcome very grateful and his staff behavior are also nice?? thanks for the wonderful full welcome


Personal Loan
Oct 26, 2024 12:12 AM1233 Views (via Mobile)

Nice platform to get PL


I have tried to apply from multiple financial organisation but finally got approved from muthoot finane


A very bad experience
Oct 24, 2024 07:42 PM1183 Views

I recently had a disappointing experience with Muthoot Finance that I feel compelled to share. Initially, I approached them for a gold loan, attracted by their advertised rates and promises of quick service. However, the reality was far from what was promised.


First and foremost, the customer service was lacking. The staff seemed disinterested and unhelpful, making the entire process feel more like a chore than a service. I had to wait an unreasonable amount of time just to get my queries addressed, and when I finally did, the responses were vague and uninformative.


Furthermore, the terms of the loan were not clearly explained upfront. I found myself facing hidden charges and fees that were never mentioned during the initial discussions. This lack of transparency is quite concerning and left me feeling misled.


Additionally, the repayment process was cumbersome. The online platform was glitchy, making it difficult to make payments on time without having to visit a branch in person, which is not convenient at all.


Overall, my experience with Muthoot Finance was frustrating and unsatisfactory. I would recommend exploring other options before considering their services. There are plenty of financial institutions that prioritize customer service and transparency over quick profits.


Muthoot
Oct 23, 2024 04:07 PM1201 Views (via Mobile)

Worst experience. I had been told that online payment will be received but when I went to repay the amount I was told that online server is down and I has to make payment’s by cash and that also on two different days. Service is rude and uncooperative. It s better to avoid Muthoot Finance as there are many other cordial gold loan serving financial institutions. Vowed never to enter your branch.


Surendra
Oct 21, 2024 04:29 PM1205 Views (via Mobile)

Very waste worste bank staff is taking extra words


No response staff when I will talk sever down OTP not receiveing


Pathetic service
Oct 21, 2024 10:09 AM1253 Views (via Mobile)

1 of the worst company ever in my life The company service is always pathetic with unprofessional idiots working, even in corporate office seen the idiots. I believe this family is fraud


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Recent Questions and Answers on Muthoot Finance

500

what is interest ?

Jul 01, 2020

By: swayamnayak

Answers: 2

500

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