One should have very good knowledge in investing / trading to deal with MO:
(1) Trader's conflict of interest in maximizing the brokerage to MO and hence the bonus amount for himself as opposed to maximizing customer's returns.
Hence, one has to be extremely cautious and aware of what you are approving for the trader to trade.
(2) Take time to go through various reports and emails that will be poured on you - to understand the various charges. Some will be in Contract Note, some will be in Ledger report.
Will not be straight forward to understand though! So called trader / RM / whoever will not explain . or, they will say exactly what they have to say as per regulation and hence they stay very cryptic
(3) Website or the mobile app . provides features that they want to expose than what the customer wants. Never found easy or comfortable to navigate and get the details that I needed
If you are such an informed investor / trader, why would you go to MO and pay such high charges instead of going to brokers like Zerodha is a good question to think about!
In summary, this is a traditional company which is still living with their brand name and ripping off customers. In today's world, there are definitely better options.
I am heading back to my discount brokerage and do it yourself way of investing.
- Thank You! We appreciate your effort.