Hi Team,
I am writing to bring to your attention an issue I have encountered with your recent communication regarding my EMI payments.
I have already completed the payment for my 4th EMI on MoneyView. Despite this, I have been receiving repeated WhatsApp messages reminding me to pay an overdue EMI. I find this not only confusing but also distressing, as I have fulfilled my payment obligation for this period.
In our earlier communication, I had explained my current financial condition and requested some flexibility regarding the payment schedule for the remaining EMIs. Unfortunately, I continue to receive messages pressing me to pay immediately, which is not feasible for me at this time. I intend to settle the rest of my payments by or before 30th July.
Given these circumstances, I kindly request that you update your records to reflect the payments I have made. Additionally, please cease the reminders for the EMI payments I have already completed, and grant me the extension I need to complete the rest of my EMIs by the agreed date.
I would appreciate it if you could confirm receipt of this email and provide a clear response indicating the resolution of this matter. If necessary, I am willing to provide proof of my previous payments to support my case.
Thank you for your prompt attention to this issue. I look forward to hearing from you soon.
Best regards,
Samragee Paul
6290712112
- Thank You! We appreciate your effort.