Medimanage Health Insurance

I was looking for a medical policy for my parents and I accidentally bumped into their site. Its a excellent pool of information.

I am in touch with a e-business manager Aniket Gaikwad. I am yet to buy the policy and experience their customer service however its important to share the good customer experience I have had with them.

First of all they don't call you frantically forcing you to avoid calls. They call at designated time and if you are busy they drop an email on their discussion.

Secondly. They are courteous enough to discuss other policies pros and cons and do not push their product down the throat. They understand the need well and moreover share all the options and help you zero down to one of them.

Over all Aniket has made this experience a good one so far and I hope for the same ahead.

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Hello readers! I was the very first person to review Medimanage on this site sometime in Nov. 2011. I am back today, almost 2 years later, to just say a few things.

1. I continue as their client

   
   




2. Not only have they remained true to my initial description but they have exceeded all my expectations

   
   




3. I am very proud to be associated with them

   
   




4. My point of contact today is Mr.Kalpesh -the head of the sales team - and Mr.Soman - my Account Manager. They are exceptional individuals who give their best every time to get me and my family the best protection I can afford.

   
   

I am so delighted with their service that I make it a point to recommend them to any and all I even suspect needs a better health policy.I do this so often that I'm sure many people think I earn some commission from Medimanage;) That about sums it up. please keep in mind that your health is your ultimate wealth!

7th Nov 2013

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17th Nov 2011

Hello readers,

I cannot emphasize enough the need for a good health insurance coverage package for all of us and our families. Needing to upgrade the existing coverage for my family and especially for my father( a senior citizen) I commenced online research around 8 months ago.

Believe me when I tell you that today I am quite knowledgeable about health insurance policies! But before actual purchase, I contacted a Health Insurance Brokerage firm called Medimanage headquartered in Mumbai and spoke to one Mr.Kalpesh of the sales team.

I was very impressed! He was impartial, honest, knowledgeable, courteous and professional. The recommendations he made were excellent ones and he gave reasons for each and every recommendation, along with the pros and cons of each policy.When I mentioned a good private insurance company's policy, he agreed it was a good one but warned me about their lack of year on year renewal pricing dependability.And this he did even though the premium was atleast 3 times the premium of other national insurance companies's premiums on which I assume Medimanage's commission is based.

I asked him why I should go through Medimanage to buy my policy. His answer:

1. Free, impartial and informed policy buying guidance - irrespective of whether you buy through them or not.( I vouch for this claim as Mr.Kalpesh's recommendations only confirmed my own findings and conclusions arrived at after months of research)

   
   




2. During the time of a claim, you contact the relationship manager( a Medimanage employee assigned to you) for all your needs pertaining to making a claim on your health insurance policy( hip) .He/she will take care of everything for you.

   
   




3. Interacting with the hip company, through Medimanage ensures a better( smoother and quicker) experience as Medimanage has a business tie up with all the hi companies and deals directly with the Relationship managers of those companies.

   
   




4. You pay Medimanage nothing extra. What you pay for the policy if you buy directly is the same as what you would if you bought it through them.

   
   

During the course of the that week and the following 10 days, I kept calling him often to resolve some doubts. Each time he answered everything perfectly and confidently and in the few instances where I wanted extremely specific and latest updates he would tell me that he would get in touch with the relationship officer of the concerned health insurance company and get back to me within a specified time frame and he would with the answers.His enthusiasm and professionalism remained the same inspite of my telling him that I would be purchasing the policy a few months later and that I was not making any guarantees that it would be through Medimanage.

Sometime last month I finally bought a policy after about 15 days of many calls and emails to Kalpesh; a policy whose very existence I came to know through Mr.Kalpesh. Let me just say that I am a very happy man today and though I have had no need/opportunity to experience the service of Medimanage during the time of'claims', I am confident that they will be an excellent asset working for me when I need the assistance the most. By the way, I am a resident of Hyderabad.

Bottomline - Try them, especially Mr.Kalpesh!

http: // http://www.medimanage.com/

Call+ 91 22 67282929 [10.00 AM to 6 PM – Monday to Friday]

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Because of Mr.Kalpesh, I came to know of Max Bupa Health Insurance companys'Family First Policy'.

Before I tell you about this policy, let me make one think clear.There is no one perfect policy to suit all.Understand all the fine print and conditions and all the other things which make a policy a good one.Two get an idea of all the things you should know about regarding any policy, use Medimanage's website to search for a policy.When you get the results compare the policies and note all the various factors compared in a neat tabular format.Now you know what to look for.

I chose this policy in its Silver variant. My wife and I were 30 and 31 years old respectively when I got ourselves covered under this policy. The only disadvantage of  the silver variant is that we are eligible for only shared accommodation.This is something I can live with for the simple reason that.here it is folks.My wife and I have a Rs.25 lakh( Rs.5 lakh individual cover each and Rs.15 lakh floating cover for the both of us) cover for a premium of just Rs.10 thousand change! Find me a better policy!

Please be aware of the implications of restrictions on room rent/type.As the package cost of any treatment is directly linked to the room taken it might result in your spending'out of pocket'.My choice was based on my requirements and priorities at the time of taking the policy. For more infor read:http: // http://www.medimanage.com/health-insurance-experts-blog/post/2012/04/14/Room-Rent-Limits-in-Health-Insurance-in-India-and-their-implications-on-Claims.aspx

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Showed signs of improvement than normal Support and response from Rizwan, which helped me to take a course of action for my Mother n me. I was especially Skptic On Taking Insurence Plan's, they have broad assortment of Courses of action from diffrent association, Without being baise, they give us the best Suggestion. I furthermore Had an Issue related to my Sister Organize, who is expect is getting hitched, Insurence has ended up being basic bit of nowadays life. One Must have it. Thankful to You.

Got better than average Support and reaction from Rizwan, which helped me to take an arrangement for my Mom n me. I was exceptionally Skptic On Taking Insurence Plan's, they have extensive variety of Arrangements from diffrent organization, Without being baise, they give us the best Recommendation. I additionally Had an Issue identified with my Sister Arrange for, who is assume is getting hitched, Insurence has turned out to be essential piece of these days life. One Must have it. Much obliged to You.

Only reason for posting this review is these guys helped at midnight when I needed help in coordination between hopsital and insurance company. To be exact Mr.Shashi. Also they gave me good quote comparision. I was not sure if I should buy health but they helped me understand how soon I can loose my money due to hospital bill. you can give it a try. the best part they do not chase for selling policy.

I would like to thank Medimanage for the fantastic service provided to me in the superfast settlement of my claim. They went out of his way to help me fill up the online claim form and assured me of the quickest service. I got the claim pay-out within 15days. I had a dedicated claim manager assigned to me who knew my case history every time I spoke to her so I did not have to repeat the details. She was very polite & knowledgable. I am happy I chose a broker & did not do the policy directly, as I had earlier thought.

Without charging any fees to the customer Medimanage provides great support & assistance. I recommend everyone to try their services & they will be happily surprised.

My emails were replied in less than 4hours & calls answered promptly.

I would like to thank all personnel for the excellent service. Thank you once again . you have truly delighted this customer!

Medimanage people are very knowledgable, expert & smart. They know the best health insurance policies.

Must commend the way your company swiftly responds. I was very scared to buy online & had sent list of 23 questions, which were answered by Medimanage in simple & easy to understand manner.

Really appreciate the refreshing attitude & It is indeed a pleasure to recognize your ability to be so quick yet detailed. I purchased a Religare care policy through Medimanage for premium of 28K & now planning to buy for my parents too next month.

They know what they say & they dont give any false promise to do sale. They believe in matching customer needs & suggesting the best policy as in my case. Reality is I had done some research but was still confused. The 1.5hr call with Medimanage expert & also follow up mail helped me take the decision.

I am a customer for life.

I really APPRECIATE Medimanage professional decorum and problem solving ability to showcase the service orientation in handling the customer grievance.

Every company faces some problem, as no one is perfect. But the way your team handled the situation is amazing

Last, but not the least, getting into action for an adhoc request even after office hours is commendable. They not only suggested best health insurance policy to me but also helped me get all the issues resolved & supported me all the time. Really helpful. Just one request they should also deal in other insurance like car, life etc so that I can have only 1 company managing all my policies.

I found them professional, straightforward, and since they dont sell any particular company policy they are impartial. They have more than 10years of experience in handling health insurance & so they are truly the experts in this field.

On a long term basis one needs an intermediary as a one stop shop and these guys seems to be in the business for long term.

Their advisors follow up on time, give a frank advise, clarify everything so that one does not feel cheated and even tell you if a particular policy or additional policy should not be taken. Esp. for senior citizens its a call away!