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Maxus Cinemas - Borivali West - Mumbai Image

MouthShut Score

58%
2.85 

Ambience:

Ticket Prices:

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Zoom Plaza Mall, 4th Floor, Opposite Gorai Bus Depot, Gorai Link Road, Borivali West, Mumbai, MH

+91-22-29675151

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Maxus Cinemas, Borivali West, Mumbai Reviews

Mumbai, Maharashtra India
Torn sofa seats
Jul 08, 2014 12:30 AM 26158 Views

We watched the movie Ek Villian on 7th of July. Our seats were sofas a14, a15, a16, a17.


We had a 11 month old toddler with us so we were carrying 2 different types of biscuits with us. Only one was allowed inside. They have this unwritten rule which does not allow more than 1 packet of biscuits it seems.


When we went inside, screen 1 for our 9:30 pm show we found the soft seats to be torn. We checked around and 90% of the sofa seats were torn. The non soft seats looked fine which would have cost us 180 bucks per seat. We paid 230 per sofa seat. Which were found to be torn.When we complained, we were offered to take refund. What about the time we spent on booking tickets and planning and then find substandard sofa seats.


I request the management to repair the seats and not do any booking for such seats till the time they are repaired.


THANE India
Could have a better staff service
Dec 23, 2013 07:36 PM 4750 Views

I had been to watch a movie at Maxus and with full of excitement. I don't know why they don't have different lines for the people who have already booked their tickets online. We have to wait in the same queue along with others and wait for our turn. It was a new thing for me as I had missed my 10 minutes of the movie.


The story begins like this, I had booked a movie ticket online for maxus cinemas at bhayander so assuming a different queue for those who have booked e-tickets and obviously I will reach 5 to 10 minutes earlier before the movie starts as my ticket is already booked. But when I reach at the ticket counter I was told to stand in the queue for the tickets despite of telling them that the tickets are booked online. Because of this I had lost first 10 minutes of the movie and I didn't like that.


Anyone will assume that they will get their movie immediately as the booking was done online so they will not come 30 minutes before the movie. But now when I got the lesson about such things at Maxus Bhayander, will have to be cautious before booking the tickets at this cinema. Also, the food price are a bit high as compared to the locality. The Samosa's & cold drinks(regular) should cost Rs.30. The popcorn should be at reasonable rate too.


That's it. Rest everything is perfect if I ignore this 2 parts.


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