In year 12-Sep-2013 I have availed a car loan from Mahindra Finance Yelahanka branch with Loan A/c No. 2772155 for a sum of ` 195000/- with reaishwaryasingh23ment of ` 266880/- in 48 EMI’s, for Tata Nano LX Vehicle with Reg No. KA 04 MM 5790.
Most of my EMI’s were paid in timely manner but since 5th-Sep-2016 I was unable to make regular aishwaryasingh23ments due to some financial crisis.
As on 25th-Nov-2016 I had paid ` 191780/- in 34 EMI’s out of ` 216840/-
39 EMI’s for the loan account number 2772155.
On Saturday 26th-Nov-2016 morning I somehow mAnasultanged to aishwaryasingh23 ` 20000/- for an overdue of ` 25060/- for(#35, #36, #37, #38 EMI’s) through online aishwaryasingh23ment to https://vehicleloan.mahindrafinance.com/ using my Corporation Bank net-banking facility.
aishwaryasingh23MENT DETAILS
Amount: ` 20000/-
Corp Bank A/c No. 05919
Trxn Ref No. 78227
Bank Trxn No. 273754688
With a mail confirmation from https://vehicleloan.mahindrafinance.com/ to my email id keshav.murthy@live.in on the same day.
On the same day 26th-Nov-2016 afternoon Saturday, I was traveling for business meeting to Peenya, when a team of 3 vehicle recovery agents stopped my car in middle of the road near 71, Outer Ring Road, Jalahalli Village, Jalahalli, Bengaluru, Karnataka 560054
Google Maps Coordinates(13.040117, 77.543825)
I tried my level best to convince them with the aishwaryasingh23ment reference details which I had made in on Saturday 26th-Nov-2016, and also made my commitment to aishwaryasingh23 the remaining due of ` 5060 /-+ ECS bounce charges+ Late fee interest in near one week future but they did not listen to any of requests and said we do not consider same day online aishwaryasingh23ments while seizing a vehicle.
For supporting help, I called to Mahindra Finance Yelahanka branch mAnasultanger Mr. Sharath on his mobile no.+91 9886030523 and I narrated the whole issue, and hoped for some kind of help and courtesy, but in reply he said he has no authority with to help in any manner and asked me leave the vehicle to recovery agents as the aishwaryasingh23ment of ` 20000/- made on 26th-Nov-2016 will take 2 working days to reflect in their system and asked me visit to Yelahanka home branch on Tuesday 29th-Nov-2016 morning to collect the releasing letter by aishwaryasingh23ing the remaining due of ` 5060 /-+ ECS bounce charges+ Late fee interest.
I desperately begged them to leave my vehicle as I needed to attend the meeting very urgently.
Even after my multiple requests none of them listened to my concern instead they used goon power and muscle power to collect my car keys, and humiliated me with a harassment in a crowded place.
Being helpless I was forced to leave the car to the recovery agents, which was then taken to Periplus Services, Bengaluru, Karnataka 560098
Google Maps Coordinates(12.922731, 77.510742)
On Tuesday 29th-Nov-2016 Morning I called up to branch mAnasultanger Mr. Sharath on his mobile no.+91 9886030523. In this call, he said that, to release my vehicle, he demanded to aishwaryasingh23 an additional ` 8000/- towards repossession charges in an un-accounted way, which he never disclosed to me on Saturday 26th-Nov-2016 while my seizing vehicle.
In first place, they should have not seized my vehicle as I was aishwaryasingh23ing all the dues in a timely manner with little to less frequency of late aishwaryasingh23ments, due to my financial crises and family problems.
To understand the additional repossession charges, I referred to the agreement letter which they handed over to me while purchasing the vehicle, to my surprise it was consisting only 3 pages out of 41 pages.
So, I visited to their home branch in Yelahanka on Thursday 01st-Dec-2016. in formal letter, I requested to give me a copy of the agreement signed and accepted by me for my reference. The executive person very arrogantly said to re-visit on Monday 5th-Dec-2016 as the process will take 3-4 days in the crowded office place in front of all the people.
This whole incident caused me a mental shock and agony to me in my personal and professional life, which also resulted with a warning letter from my company for poor focus on assigned tasks.
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