MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.
Secure your account
Please enter your valid contact number to receive OTP.
Just one step away to protect your account with 2FA.
Protect your account by adding an extra layer of security.
Home > Ecommerce and Online Business > Online Shopping > Luxulo
Luxulo
Customer Service:
Product Quality:
Delivery Timeliness:
App & Websites:
Reliability:
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
DO NOT BUY FROM THEM , YOU WILL LOSE YOUR MONEY!
It's been 5 months, neither did I get the products I ordered nor my money. Do not even think about ordering anything from them, save your money. They will stop responding to your calls or emails after they've received the money. Beware of this scam.
View more comments
They have fulfilled their commitment and returned my amount as products were not available, happy with the customer service
-STAY AWAY- 100%FRAUD Website
Long Story Short. Ordered a Coach bag from my sis for her Birthday last Sep 2021.
As of date no bag in site.
The So-Called-person "Raj" who runs this scam is full of broken promises. Never picks up the phone, no response whatsoever.
DO NOT BUY anything from this site.
YOUR RATING ON
Ordered the product in September 2021. It still hasn't arrived. only excuses and empty promises from the team. Now since Dec they don't answer any calls/emails. No product delivered. Money lost.
And they are still taking orders and scamming other customers.
DO NOT ORDER from them and please spread the word.
I had purchased a bag worth 25k from them 3months back. They have stopped replying to my messages, refused refund, and stopped taking calls. I am going to file a complain against these people... total frauds
I have had a horrible experience with Luxulo. My brother ordered a gift for me (a coach belt) on 3 rd October 2021 from Luxulo but it’s been two months that it hasn’t arrived to me. The customer service is the worst do no respond at all, even when they respond they dnt have clear genuine solutions they seem like just buying time and beating around the bush. They have not met the delivery timelines as promised on the website and when we ask them to refund they just disappear and stop responding this is no way to treat your customers. If the orders can’t be fulfilled they should at least provide a solution such as refund or it’s a right of the customer. They shall not just sit with our hard earned money and not provide the product. This is really unprofessional so never bother order from them i am sure they can’t deliver a good experience.
I had a very bad experience with Luxulo. By mistake I ordered an extra small Michel Kors handbag and when it arrived I requested them to exchange it for a medium size since my order was really tiny but there was no response from them. I was even willing to accept any other design but they refused to help. I will never ever buy again from such a company. All other sites accept returns or exchanges.
Showing: 1 - 7 Reviews on Luxulo
Photo Uploaded successfully.
Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Upload menu files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
See all Photos
Select a product from search suggestions
Free MouthShut app saves money.
OTP Verification
Verify
An OTP has been sent to your email and mobile number. Please enter OTP to verify the account.
Didn't receive? Resend OTP
An OTP has been sent to your email address. Please Enter OTP to verify your email address