Luxulo

DO NOT BUY FROM THEM , YOU WILL LOSE YOUR MONEY!

It's been 5 months, neither did I get the products I ordered nor my money. Do not even think about ordering anything from them, save your money. They will stop responding to your calls or emails after they've received the money. Beware of this scam.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

They have fulfilled their commitment and returned my amount as products were not available, happy with the customer service

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

-STAY AWAY- 100%FRAUD Website

Long Story Short. Ordered a Coach bag from my sis for her Birthday last Sep 2021.

As of date no bag in site.

The So-Called-person "Raj" who runs this scam is full of broken promises. Never picks up the phone, no response whatsoever.

DO NOT BUY anything from this site.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

Ordered the product in September 2021. It still hasn't arrived. only excuses and empty promises from the team. Now since Dec they don't answer any calls/emails. No product delivered. Money lost.

And they are still taking orders and scamming other customers.

DO NOT ORDER from them and please spread the word.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I had purchased a bag worth 25k from them 3months back. They have stopped replying to my messages, refused refund, and stopped taking calls. I am going to file a complain against these people... total frauds

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I have had a horrible experience with Luxulo. My brother ordered a gift for me (a coach belt) on 3 rd October 2021 from Luxulo but it’s been two months that it hasn’t arrived to me. The customer service is the worst do no respond at all, even when they respond they dnt have clear genuine solutions they seem like just buying time and beating around the bush. They have not met the delivery timelines as promised on the website and when we ask them to refund they just disappear and stop responding this is no way to treat your customers. If the orders can’t be fulfilled they should at least provide a solution such as refund or it’s a right of the customer. They shall not just sit with our hard earned money and not provide the product. This is really unprofessional so never bother order from them i am sure they can’t deliver a good experience.

• 
  • Flag This Review
  • Irrelevant
  • Fake
  • Junk
• Thank You! We appreciate your effort.

I had a very bad experience with Luxulo. By mistake I ordered an extra small Michel Kors handbag and when it arrived I requested them to exchange it for a medium size since my order was really tiny but there was no response from them. I was even willing to accept any other design but they refused to help. I will never ever buy again from such a company. All other sites accept returns or exchanges.