I wanted to buy a "show-stopper" sofa for my living room, which I took 2 months to research and decide.
Everybody suggested UrbanLadder, I do agree that they have great customer service and quality. But pricing and haptic experience was a concern, with online shopping, even u have home trial.
I want to sit with my whole family on the sofa and ask each one's experience and feedback, which was lagging in UL.
So started hunting shop by shop, which was not so easy, trust me!
And found 60% sale in home center oasis mall, went there tried almost every sofa in their stock and we all decided upon one, went multiple times to make sure am making a right choice.
But, to my shock there was all negative comments in this portal, which was a big concern for me, so decided to write to the Home center management and checked if these allegations made here are true.
You wont believe, immediately after 5 mins I got call from the relationship manager, who promised 100% assured quality service to me. and he told me that they have worked upon all those loop holes and made the system better now.
I booked the sofa, It reached my home in 4 days. my father told me there is a small dent in the head rest fabric which the executive claimed It was due to shipping, will regain after use, but I called the relationship manager to confirm, seeing me not 100% happy, he immediately ordered for a replacement, which reached us in 2 days.
I am 100% happy with Home Center, Will recommend anyone to go for it!
Thanks you!
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