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3.07 

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LG MC 8083MLR Reviews

Calicut India
LG MC-808WAR Microwave- Worst Service Ever Seen!
Dec 31, 2014 01:24 PM 18068 Views

I have a spare part problem with MY LG MC-808WAR Microwave Oven. The front panel is faulty and the service guys says that the part is no more available.


We are not using the oven from the last one and half year as we are still not able to get the faulty part.


If anyone knows a source for this part (front panel) or any alternative, kindly reply.


Thank you


Good product, WORST after sales service
Dec 18, 2014 12:25 PM 11492 Views

Can anyone imagine that LG does not maintains inventory of spare parts? It Looks Good (LG) only till it works, your nightmare starts the moment something goes wrong.


I own LG Microwave model MC 2881SUP for 2 years. We occasionally used convection mode for baking, but we realized that preheat is taking longer so we raised a complaint on 11-Oct-14 (RNA141011032686).


The person visited and said that convection rod is faulty and he will get it from company. Since it's out of warranty we will have to pay approx Rs 1000 for it for which I agreed.


After several followup's with Pune service center / customer care we came to know that complaint was closed without our knowledge.


I raised another complaint on 27-oct-14 (RNA141027031346) and started following up with Pune service center (Mr. Manoj / Javed).


Every time I call they say part is not available and if I need it urgently then they will get the similar unbranded part locally and install.


I refused and asked them to get original part and then I kept waiting. Finally they stopped answering calls. Recently when I called up LG customer care I came to know that second complaint also has been cancelled due to unavailability of part.


Again without my knowledge. LG's MC 2881SUP is one of the largest selling product, and it's shocking if they dont have spares for their own product.


And icing on the cake is that their service center advice to install local spare instead of giving some time line of availability of spare if its out of stock.


Fellow Indians, think 10 times before LG makes your Life Hell. . . . . . Vishal...


Snapdeal breaks trust
Nov 12, 2014 11:39 PM 16630 Views

11/11 worst day - total fake. I place order for a lg microwave mc2143bpp early in the morning on 11/11/2014. but same day in night at 10.30 pm I got a mail that your order has been cancelled. why you fool people if you can't fulfill the orders. Order no. 3504692815.


From morning I was happy that I will get new microwave at a very smart price but now I am very upset. please fulfil my order no. 3504692815. Now saying again place the order but product price increased at site.


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LG Microwave oven - Pathetic
Nov 05, 2014 03:40 PM 160704 Views

I had bought a LG Convention model in 2011. The usage of this is not so much in our house and mainly for heating food items.


All of a sudden the Start button stopped working while all the other buttons were working. We called up LG toll free and they come and checked the machine. They said that they do not have the display card hence the only option left with us to submit our bill and get money back after deducting the depreciation.


It seems to be such a small issue but they cant repair and we have to give up the entire machine. Also to note is that inspite of not having much use, the machine has stopped working in just 2 years.


Lg microwave oven
Aug 26, 2014 05:15 PM 18078 Views (via Mobile)

Lg service is not good. Had a very bad experience with them. They care a dam for the customers. Ended up paying buks of money.?? They don't even answer ur call. Please don't go for lg products because of the after service they provide.once your product gets on need of service think it is a big headache. Because these people don't respond properly.


My start button was not working . I called the customer service . The technician came with the new pannel and advised me not to replace it . I agreed with him. Then when the problem was raised again they refused to replace it I paid them the service charge again.


Mumbai India
Unfair trade practice-Misrepresentation of facts
Aug 14, 2014 05:59 PM 24943 Views

I have purchased LG Microwave Oven MJ3283BCG last week. The standard accessories include "STEAM COVER" as part of "Steam Chef". As per page No. 13 of Owner's Manual, Steam Chef can be used only in Microwave mode.


Sparks were noticed while using STEAM COVER in Microwave mode. When I contacted consumer help line, I was informed that STEAM COVER is made of steel and therefore should not be used in Microwave mode. As per Owner's Manual, STEAM COVER cannot be used in any mode other than Microwave mode whereas as per helpline assistant, it cannot be used in Microwave mode. Thus STEAM COVER cannot be used in the Microwave.


I was sold this product making false claims that use of Steam Chef would retain moisture and expedite cooking. The representation is false and misleading. LG marketing is gimmick. A useless accessory is provided with the product to enhance marketability. This mis-presentation amounts to unfair trade practice under Section 2(r) of the Consumer Protection Act, 1986.


Bangalore India
Horrible Service
Mar 10, 2014 02:32 PM 9587 Views

I bought LG Microwave 2 years back and now the touch panel is spoiled and not working. I have repeatedly complained and spoken to service team - no use and no help. they are telling the replacement part is not available and hence go for a new product. Mind you - No exchange options also. which means they can't service and I need to get a new product at the current retail price. Never buy LG products as they will never serve their life and your investment is doomed.


Ballabgarh India
Very bad
Jan 04, 2014 07:53 PM 14651 Views

I have purchased an oven on May 2010 and after one month it had problems of heating. Then, the service engineer visited very late and repaired it after long trouble.


Now since the last three months, its electronic key pad is not working and charges are very high at the local service centers. LG service centre does not support us to run this oven problem free.


Chandigarh India
Poor LG products cheating innocent consumers
Nov 28, 2013 04:02 PM 9899 Views

I have purchased new LG microwave in 2011 at the cost of 9000/- and it's suddenly stop working yesterday after some short circuit sound and wiring smell. I checked with their service centre and now they are asking replacement of PC(don't know what is this) at the cost of 1875 and still no warranty.


When I purchased this microwave they gave me 1 year warranty. It's strange and difficult to understand that how LG guys develop their products, so that they run just till the time of warranty and soon after they become non functional no matter how much expensive they are.


This is their success mantra to cheat end customer with their faulty and low standard products.


bangalore India
LG microwave cavity are NOT made out of STEEL
Nov 16, 2013 12:34 PM 7535 Views (via Mobile)

Be carefully with LG products especially microwave sellers will pitch you saying cavity made out of steel I am using this MCH08080PRR since 2011 inside body replaced twice rust complaints since I had an AMC I am continuously trying for steel now team of service engineer are not turning up.


hyderabad India
Don't Buy
Sep 03, 2013 03:39 PM 6945 Views

We purchased this product some time back. Working good but rusted so fast all over its interior walls. Now-a-day when we open its door, we prefer not to see its walls. :-(  So horrifying, not worth at all.


May be Samsung has some rust free microwave products.


Hoping for good one....
Aug 29, 2013 07:38 PM 6834 Views

Recently purchased 28L LG Microwave Oven model MC2844EB by replacing old Electrolux purchased on 2006..... easy to use and clean. Till date satisfied. One can buy and use this model safely.


Purchased from Sreebhumi showroom near Laketown, Kolkata. Behavior of staffs is good there. One can go and check any LG products.


pune India
Pathetic After-sales service from LG
May 18, 2013 05:54 AM 6812 Views

We have a microwave of LG (MS-2349EB) in our office, which was purchased last year. So far there were many complaints I have raised about this product. The service of call center is also pathetic. I would suggest not to purchase LG microwaves at all.


ranchi India
Didn't know that LG service is so pathetic
Feb 13, 2013 08:22 PM 7802 Views (via Mobile)

Purchased lg microwave oven around 1.5 yes ago. I have purchased other lg products also but never found any problem till now. There was a problem with microwave oven and it was in the warranty period. But after talking to customer care thrice also, no support from the company till now. No service person has come to service the appliance.


I WOULD NEVER BUY OR RECOMMEND LG PRODUCTS NOW because of their so poor service. Their customer care staffs just register the complain without any action.


Pune India
LG Mocriwave oven with convection and grill model
Jan 17, 2013 02:08 PM 100674 Views

We took it 3 years back and now, the main cavity has developed a hole. It's going to be a major repair. May cost a few thousands.


The service person told us that the magnetron usually creates problems, so it's wise to get an AMC done(as usual, this was told when a major fault was identified, not before). I would NOT recommend LG. My experience has been completely on the negative side.


DELHI India
Misbehave with lady customer auth.dealer
Jan 03, 2013 03:22 AM 8669 Views

I am a customer of LG and I visited a LG store in "Delhi(INDIA)" it was a "LG SHOPEE named as "PRANAV DIGITAL WORLD"(Address LALITA PARK, LAKSHMI NAGAR, DELHI 110092, CONTACT NO 22459888) I would like to draw your kind attention toward this case me and my family visited this showroom on 2/jan/2013(Wednesday) and this was the worst experience.


I am a physchandru021y challenged lady and when I inquired about a microwave they gave me the information and I compared the price with a different shop and when me and my son asked them about the prices they told us the price which was comparatively higher then the other shops we visited and we came back to the same again and we asked for the last price just because of the trust as they are your authorized dealer and there were 5or6 sales executive he"MITESH" said ok we will give you the same price and on a sudden they turned so rude and they behaved so rudely with me without even noticing that I am a physchandru021y challenged lady and  they abused me infact when my son and my husband opposed they started abusing and we took a picture of the store as well the people on the road helped us specially there was "MITESH" HE ABUSED ME STANDING IN FRONT OF THE SHOP AND TRIED TO TAKE MY SON INSIDE THE SHOP AND WHEN PEOPLE NOTICED ALL THIS THEY HELPED US "


I would like to ask you is this is your customer service and this is your way of dealing with customer and I was told by the people in the store that do whatever you want to and they do not care because they have payed for this dealership.


I have also complained the same in your customer service and a had a word with "RAVI" I asked for a complaint no and was helped with this email id "


I would like you to please look into this matter and as you can see in the past days "WOMEN SECURITY IS BEEN A ISSUE " I WILL BE ESCALATING THE SAME ON MANY WEBSITE OR ELSE IF THERE WILL BE NO SATISFACTORY REVERT FOR THIS MAIL I WILL BE PUBLISHING THE SAME IN THE LEADING NEWS PAPERS OF INDIA"


(attached photograph of the store with this mail )


Thanking you


Anjali sharma


ans3056@gmail.com


Manipala, Karnataka, India India
Good product failed by worst service
Dec 31, 2012 09:39 PM 11056 Views

Product is overall good, but heating is done only on the sides and in between food doesn't get heated. But the worst part is whenever there is a problem we never get service on time.


Once when I had problems with my oven, I cud not use it for atleast 8 to 9 months due to lapse frm service and support dept.


LG can u pls refund me for the oven
Dec 29, 2012 04:10 PM 8775 Views

Bought this oven as a flash impulse for my wife and now repenting for my stupid actions cause this damn thing doesnt work at all.


No support from customer "support" and the dealer of course VIjay "sales" is only meant for sales. Once the money is in who the hell cares for customer who is told tu to kasth se mar. Please avoid LG prods esp ovens problems with several people I know.


Pathetic after sales service
Oct 03, 2012 07:18 AM 9008 Views

I had purchased an LG microwave oven in the last quarter of 2010, and it was pretty good and worked well for nearly 18 months, when it suddenly conked out on the 25th of August. We contacted the LG customer care at Kozhikode, Kerala on 27th August, and after multiple calls, a technician came over on 3rd September. He informed us that the circuit board was damaged, and would have to be replaced. Further, that it was not stocked in our city and would have to be brought from Kochi, 200km away. It took them 2 weeks to get the spare from Kochi, a mere 4 hour drive or train journey away.


They charged me Rs 3200 to replace the board, but we found that the pre-heating facility was not working after the repair, and called them back after 2 days. This time, we were asked to take the oven to their service centre in the city, where it has been languishing since then, while they wait for a new board to arrive magically from Kochi all over again.


I had logged into the official website of LG in India and filed a complaint regarding the tortoise paced service on 3 different occasions, and every time I get the same reply "We have forwarded you complaint to the local officials for further (in)action". Unlike other companies, LG has no mechanism for upgrading your complaint with a higher authority, and you are stuck with the canned reply till the end of time.


My earnest advice, in view of my bitter experiences, and in view of my findings on extensive searching of the web which revealed a plethora of such complaints against LG, is to totally avoid buying ANY LG product, however good it may appear.


Say no to LG microwave.
Aug 22, 2012 03:28 PM 10926 Views

I bought this Microwave a little over a year back. Apparently the product was very impressive with elegant look and wide range of cooking options. Also it came with some complimentary cook ware, a nice recipe book and some seasonal discount.


However, the pain started after we started using it. Primarily we were using it for warming foods, grilling and convection. For grilling and convection, performance was not good and heating was uneven, leaving food over burnt as well as semi cooked at places.


A month back the microwave went dead. That is just a little over a year from the date of purchase. We registered a service request with LG customer care and after several follow ups the service guy came after a week. He found that the main circuit is out and need to be replaced. Gave us an estimate of about Rs 2000/- and said that we must take annual maintenance contract(AMC) immediately. He was more interested to sell the AMC, rather than repairing the oven. Anyway, he left assuring us to come back with the spare part in a week. Now it has been a month.and the oven is still dead. We have contacted LG customer care and the dealer(Vijay Sales, Pune) several time, in this one month. However, all in vain.the oven is still dead!


With my experience I would rate LG very poorly for its product as well as service. I will never buy any LG product in future, and would not recommend.


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