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Home > Ecommerce and Online Business > Online Shopping > Lbb
Lbb
Customer Service:
Product Quality:
Delivery Timeliness:
App & Websites:
Reliability:
28-A, Sector 83, Noida 201305, UP
+91-9711303035
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
They have the audacity to smirk at the customer helplessness.
By stating their no return policy they wash their hands off .
I was so disappointed with the quality that I kept stating it to their customer service agent and all I got was, "this is all we can do".
Also they just shrug off our loss as a casualty.
More than the bad product their customer service got me to spend 2 hours reviewing it on sites as such.
YOUR PRODUCT IS BAD, POLICY IS NO RETURN , No problem but you should find a way to make the customer feel acknowledged for their loss of money and the sheer disappointment caused after the super delay in the delivery.
The product is so bad that can't even gift it to someone else. It's so amatuer .
I have logged a consumer court complaint and paid Rs.800 as fees there for a product worth Rs.1000 because it's not just about the money but justice.
Will update the status soon.
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This website sucks. Let it be the reliability, customer service, delivery time none of this is good.
I had a very ugly experience with this website. I ordered a bag of cost 1200. I received a wrong product with an old purse in it and I placed return request on the same day.
The wrong product was collected in the next two days by the same logistics that delivered the product.
Later when I asked for a refund or when the exact product will be delivered, their customer support was like I will receive my order from the merchant and its tracking details in 2 days.
(And to mention, every process in LBB takes 2 days to process)
Then after enormous queries they asked me to share the return ID and after I did they were like its not their product at all.
Later they came up with another story telling that I handed over the package to the wrong logistics agent.(That was my only active order at that time)
Now they want to put it up like there is no error from their end and would not give me a refund.
Pathetic service unbelievable don’t know how you people got e-commerce licensed
Kindly shut the shop so that others will not experience the same
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