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Kutchina Flora Chimney Image

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52%
2.10 

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Kutchina Flora Chimney Reviews

Cheapest quality and useless service
14 days ago 42 Views (via Mobile)

They are misleading people and taking money the conditions mentioned on the warranty card do not yet fulfill their term’s and conditions


Kutchina is worst for service
Aug 30, 2024 09:23 AM 243 Views (via Mobile)

Kutchina is worst for the service. Don’t go for an annual maintenance contract. I have already spent 5000/- for the yearly service. It’s now one month over they don’t provide any service for my kitchen chimney after complaining sereval times to the customer care.Kutchina is just stole my money. Really horrible experience


About chimney service fraud!
Mar 22, 2024 01:36 PM 753 Views (via Mobile)

Is company ki Chinmay soch samajh kar buy kariye ga saal Mai 2 service free ke naam per Jo saamn service karne Mai lagta hai wo ek ek paise le lete hai isliye free ke chakkar Mai na ayega , free service wo nhi dete hai or complain karo toh ladai karne lagte hai call Mai hii . Pls soch samajh kar lijiye ga .


YOUR RATING ON

Kutchina Flora Chimney
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Kutchina AMC Fraud Scam
Feb 07, 2024 02:00 PM 839 Views

I am writing to raise awareness regarding the Annual Maintenance Contract(AMC) fraud that is being run by Kutchina.


We purchased a 3-year AMC for our Kutchina Chimney On 16th August 2023 and we entered into an agreement with Ikonic Kitchen Appliances, a franchise of Kutchina.


Despite our payment of Rs. 3250/-, we have not received a single maintenance service as per the terms of the contract.


Our repeated attempts to seek assistance through Kutchina’s pan-India customer care number have been met with constant deflection and delay.


We lodged multiple formal complaints, yet it has been over a month, and we remain without any response or resolution.


Every time when we call their official customer care number, the same person receives the call and assures us that some service technician will call us on priority, to perform the maintenance, but we have never received any such calls till date.


We have followed up with the customer care repeatedly in the course of the last one month and yet the result is still the same.


Hence we understand that Kutchina is now running a bogus AMC fraud scheme, wherein once they sell an AMC contract to a loyal customer then they keep delaying their after-sales services so that the customer finally gets tired of chasing them and eventually gives up.


Beware of this type of AMC fraud schemes that are being run by Kutchina and please do not fall into this trap!


Hobs burner worst appliance
Jan 10, 2024 12:34 PM 747 Views (via Mobile)

I bought a house as per the recommendation of the office bearer stationed at Guwahati. After a few days, I found that the burner had to be lit using a matchbox. The switch doesn't work. Moreover, the flow of gas in all the burners is not equal. I complained on the 5th, of January 2024, but to date, no technician attended the problem. Better not to go for this brand. Very bad service.


Worst product ever in my life
Dec 13, 2023 02:17 PM 868 Views (via Mobile)

I bought a kutchina. At selling time selling representative told me it's life time warranty but after completion of one year circuit gone . I contact with customer care. They send circuit after 6 months. After using 1 month this one also gone. I contact with customer care but they told me to purchase circuit newly. A pathetic condition with me and my 30 thousands gone to water. So sad


Kuchina service
Jul 30, 2023 11:04 AM 1090 Views (via Mobile)

Very poor quality of service. They ask for materials which they should bring. They charge INR 30 for kerosene and also scrubber and cloth, etc.


Parts are always expensive.


Not a tall recommended.


Get service done by Urban company atleat They have quality staff and also they get their materials to perform the job.


Services of Kuchina
Apr 25, 2023 06:54 PM 1263 Views (via Mobile)

Very bad after services. They employ inexperienced persons who break the parts and then demand money for it. The customer service persons ask for proof whether the customer broke it or the mechanic broke it. In short for keeping a proof we need CCTV in the kitchen.


Don't buy Kutchina Chimney
Apr 02, 2023 07:15 AM 1320 Views (via Mobile)

I can't say anything about other brands. I am sharing my experience with kutchina Chimney which i am using from October 2020.


First of all the free service which they provide is from outside only. They don't do deel cleaning in free service. Recently i called them for service and they said it will be chargeable as warranty is over and cost for per service is 1500 for "Vega" model. That's fine because when service engineer opened my Chimney i told them in free service it was not done same way as they were doing in paid service. They clearly said in free service we do only basic cleaning. Second during service they broke LED light, when I asked him to change it he asked 800 rupees for it. There is a big wheel inside which need to be cleaned properly, when I asked them it is still not cleaned properly they said it will start creating sound if cleaned more. Third my Chimney started sounding like old type generator, i made two videos of it and shared with engineer and he is not able to solve the problem because he doesn't know the actual problem of this sound so how he will solve. I am waiting as he said he will come again on Monday 3rd April 2023. BIG NO FOR KUTCHINA. They don't offer regular contact for servicing and paying 1500 rupees every time it means you are gone.


Complaint against service
Mar 02, 2023 12:08 PM 1377 Views (via Mobile)

I have applied for service on 24 jan 2023 till now I got no service. The service of kuchina chimney is very bad and worst, till now I have complained 4 times but no response no one come to provide me the service. Now I got fed up with this. I don't know what to do now. So you are requested to kindly provide me the service.


Worst Experience of Kutchina Service
Feb 21, 2023 07:42 PM 1376 Views (via Mobile)

The service of Kutchina Chimney is worst in the segment.I have purchased Kutchina Virgose DLX on 02.02.2023 and call several times for installation but no one come to complete the task.


Kutchina customer services horrible
Feb 05, 2023 08:11 PM 1510 Views (via Mobile)

I purchased a Kutchina premium brio kitchen chimney in January 22. The first flaw- The dealer (Sangeeta Agencies, Rourkela, Odisha)has still not entered the invoice number in the warranty card after several reminders. I was entitled to three free services, they came twice and each time the technician insisted on tips. The third time, two technicians came one after another and insisted that I provide the kerosene they needed for cleaning. When I emailed the customer care they insisted that I provide the fuel. Nowhere in the warranty card it has been mentioned that the customer should provide the fuel. I should say they are cheats and their services are horrible. Never buy a Kutchina kitchen chimney.


Great product.
Nov 26, 2022 06:27 PM 824 Views (via Mobile)

Superb and good pure product..liked very much.. Refer for all..once i used. I excited with this. Worth of money


Outdated product with poor service in Kolkata
Jul 15, 2021 07:13 PM 1025 Views

If you are lucky then the chimney runs for 5 - 7 years. Problems will start after 7 years.


Kutchina sells its chimneys having self-cleaning technology - but they recommend AMC.


AMC does not cover spare parts in case any electrical component becomes dysfunctional.


Replacing the circuit board costs more than Rs 4000 and they will charge Rs 300 for a capacitor change, Rs 800 - 1000 for replacing fan motors and they will replace your motor with old repaired motors.


There is no guarantee on the repaired parts.


The behaviour of AMC helpdesk is poor.


Considering the hassles in the event of a breakdown after warranty period, I do not recommend any Kutchina product.


Kutchina
Feb 09, 2021 09:32 AM 5021 Views (via Mobile)

Kutchina Filterless autoclean technology is best in market in Hyderabadas per my research and got chimney installed. Im satisfied 100% with the service. I took it from dealer Eight streaks. Best price given


For buyers of Kutchina Chimney
Nov 03, 2020 11:56 AM 5610 Views

The company has a very aggressive marketing team. They will multiple calls from different channels for selling. Once you buy it service is very poor.


In the recent past I am trying get my Chimney motor replaced, they are not at all transparent about the process and price.


It is really bad experience, Suggest to buy a chimney with good after sales service


Worest aftersale service from Kutchina chimney
Oct 07, 2020 11:40 AM 1155 Views (via Mobile)

You need regular service and maintanance of any electric chimney in your kitchen whatever the techniques are using by manufacturer.


You will be fade up with the service centre even after renew 'AMC' for 3 years. You ll face all complaints within a year like oil linkage, noise, less suction and they will try to convince you that everything is ok!!


Don't go for AMC if you decided to buy this product.


Bad experience of kutchina service center
Sep 26, 2020 11:35 AM 5845 Views (via Mobile)

Very bad experience with kutchina service center. They don't provide you any kind of help if you required and their behaviour is so horrible. Please don't buy any product otherwise you don't get any service.


subhasish0MouthShut Verified Member
Assam India
Bad product.
Jun 19, 2020 10:59 AM 2415 Views (via Android App)

I have bought this product from amazon before 4 months. Everything was working fine for 2 months. But after 2 months, it has started giving many problems. It has two lights from which one light is no more working. The chinmey also kmakes too much noise which is very irritating. It becomes hot too.


The steel or whatever the material used in this chimney is of very bad quaity. I have got some Crack whe it was going triugh installation.


As this chimney is very big and bulky as well as heavy, it is very difficult in handling.


The style and design is very good. I really lover the design which is simple and attractive.


The customer service is very bad. I have tried calling them many times but got no response.


So, if anyone is thinking of buying the product then its a no from my side


taniyapathakMouthShut Verified Member
Delhi
Nice appealing design and performance
Apr 20, 2020 02:23 PM 1489 Views

Pros:




  1. Design




  2. Functionality




  3. Easy to use




  4. Installation






Cons:




  1. Bit costly




  2. Had to make more than 1 followups for after sales service




YOUR RATING ON

Kutchina Flora Chimney
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Recent Questions and Answers on Kutchina Flora Chimney

500

What is the price of 4 Switch board of the Model - Kutchina ARC Chimney

Sep 11, 2020

By: manojsarkarwb

Answers: 1

500

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