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Kutchina 90cm 1200m3 hr Florenze Hood Chimney Image

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51%
2.13 

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Rs. 66,725 (Launch price)

Kutchina

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Kutchina 90cm 1200m3 hr Florenze Hood Chimney Reviews

Midnapur, West Bengal, India India
Kutchina electric chimney service
Oct 09, 2015 03:19 PM 26193 Views

Recently I have bought a kutchina electric chimney which is under free service warranty. I have booked a on call service for free servicing 12 days before and already called them three times to service my chimney but unfortunately they delayed.


I am really feel bad for this kind of servicing . A worst service I have faced from kutchina. So you all please decide what to do with this kind of company.


Good product
Sep 07, 2015 01:35 PM 25425 Views (via Android App)

Well, I have been using this chimney for around 10 months. Till date I haven't experienced any problem. I have called for the first free service in the month of April and they came after 48 hours. I think somebody from the shop came for that and they said that after the free services are over I need to go for an AMC, else I have to pay for the paid services.


I know that this product is of good quality but these days all the beanded companies have their own service teams, they why does these local dealers  send their own employees and why isn't the AMC done by kutchina? I guess these dealers have such offers for AMCs.


Kutchina probably has a lifetime warranty.


- India
Kutchina ARC chimney poor quality
Aug 09, 2015 10:47 AM 26448 Views (via Mobile)

I brought kutchina Chimney, hobs, watef purifiers from damdam branch sales person Prabir Chatterjee and Sankar Tikhadar.


After fews day chimney suddenly break down, service very very poor, price high, attractive scheme, china fitments.


If u stop payment due to service, u may hijack by company payment collection people and get additional gift is  physical mental harassment


YOUR RATING ON

Kutchina 90cm 1200m3 hr Florenze Hood Chimney
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Sandip
Jul 27, 2015 10:18 AM 25571 Views

I bought kutchina chimney from great eastern, Kolkata in Jan 2013, The chimney in just two years time gave up. I don't understand how cheap quality they provide.


So after two years the motor got damaged, since the motor is covered under life time warranty So after fighting for ten fifteen days they looked into my matter and I took it to the service center for getting it repaired.


I have to take it to the service center myself since my chimney was not attend ed by the mechanic after lying so long and my kitchen was getting all the oil stains. So after repair the chimney broke up after working for a month. So you can see the standard of there work.


The quality of spare parts they use to repair, now they are demanding 250 rs as service charge for the chimney. So I replied to him I will myself take it to service center so that I can save my service charge which requires just openings of four screws and ten minutes of time. It's a money making business . They are insisting me on taking AMC, if the quality of there mechanic is such how can take So I need to pay only, they want me to stay there son in law and keep on paying is it possible??


tamilselvam4321MouthShut Verified Member
Karimnagar India
Kutchina Electric Appliances- Electric Chimneys
Jul 21, 2015 11:34 AM 25653 Views

Kutchina, one of the best company of Kitchen Appliances. It has made maximum number of customers within its few years of launch. It is one of the best selling company. It has made its name in India within these years. The products manufactured by Kutchina, is of good quality and of reasonable price. The products are very durable. It has started its production of electric chimneys.


The electric chimneys is working better than those ordinary chimneys available in the markets. The customers who have already purchased its products are happy and giving good reviews about the products. The company also provides 100% guarantee on its electric chimneys. It gives one year warranty also. Any defect found once, will be replaced soon. The price of electric chimneys starting from Rs. 1300/- and above are already available in the market. The design of the electric chimneys are the best. It is creating almost no pollution. We can say it as pollution free. It sucks all oil from the air. Anyone who is tempted to buy electric chimneys, just hurry and go to your nearest distributor or seller and get it. Also last few days offer is too available on the products. Do not miss this golden chance of getting good products in a low price.


KUTCHINA FOOLING PEOPLE
May 09, 2015 01:01 PM 27541 Views

Requesting all from south India especially Karnataka not to touch any product of kutchina. The product quality and sales team might be good but after sales service is the worst you will come across and the team god forbid is a bunch of liars, and cheaters.


My bro is suffering from past 2 months and those idiots thinks we are fools, annoying fact is even the people in H.O are who don't have the basic courtesy to respond as well


PLEASE PLEASE DONT THINK OF THESE PRODUCT AT ALL EVEN THEIR AUTO CLEAN TECHNOLOGY THEY CLAIM IS JUST FOOLING US NOTHING IS TRUE ONLY LIES LIES AND LIES


IDIOTS KNOW ONLY TO CHEAT


Not good
Apr 05, 2015 11:31 AM 28077 Views

I have installed kutchina chimney(vogue ss) on 09.04.2014.the unit was o.k till service engineer came for 3rd free service. after completion of the job, I found right side motor is running at low speed.service engineer instructed to replace the "Adopter", which will cost Rs1500/-.


As the unit is within the warrant period I made contact with local kutchina office, but office master Mr Mandal instructed me to go through the terms & conditions of the book, where I found a lot of English words with multiple meaning, but it is not written that "NO DEFECTIVE PARTS WILL BE PROVIDED FREE OF COST"ultimately my unit is running with the defect. So, before purchasing " kutchina" chimney think twice.


I doubt service engineer has done some trick, who was very much interested for obtaining a 5-year maintenance contract from me.


Noida/Greater Noida India
Super Wastage of Money
Dec 26, 2014 03:05 PM 31241 Views

Hi all,


When I moved to my new house, I thought of buying a chimney for the first time. I wanted a good product, so after going through different brands, I finalized Kutchina Flora.


Why?




  1. It was auto-clean.




  2. A sales person in Vijay Sales recommended the same to me, although he did not have this brand.






It cost me around 13000. Cheaper options like Prestige were available around 5-6000.


I also purchased an outlet pipe for Rs 500.


The furniture arrangement in the kitchen was such that it was difficult to install an outlet pipe. So the installation guy suggested putting a filter instead. So I had to purchase a filter, and the pipe was now useless.


After installation, the chimney is not doing its job properly. I can sill smell all the fumes of frying. I called up the service center, and they sent a technician.


He tells me that




  1. There is no oil collector. I ask him, how? He started laughing - saying you should know better! As if I sold it in the market.




  2. He says that since I have not installed an outlet pipe, it will not remove the fumes. He says it is only 40% effective in the absence of an outlet. WTF! Why didn't anyone tell this to me while installing the filter?




  3. He opened the chimney for cleaning. What I see inside? Just two fan like rotators, that s^ck the air and transfer it out. By now I was kicking myself. I paid 13k for two sophisticated exhaust fans!




Bengaluru/ Bangalore India
Please please never buy any Kutchina Chimneys
Oct 01, 2014 10:35 AM 29354 Views

We  raised a complaint with Kutchina for getting our Angela Kitchen Chimney repaired but it has been a month now and still no body came to repair it.


It has some problem with the fan motor, but when ever I call them up they would say that they donot have spare parts stock.


Requesting every body not to buy at-least the  Kutchina Chimneys as they do not have the spare part for the most important part of the Chimney i.e the fan motor. Please please please never buy any Kutchina products. My complaint number is: 13100797


Experience with Kutchina Stove & Chimney is bad
Aug 25, 2014 07:41 PM 24601 Views

We bought Kutchina Chimney and stove. Both failed to function with in first two weeks. Light doesn't function in Chimney. Wires under the stove got burnt, therefore, ignition doesn't work.


Called customer care to raise complaint. Received a call back from a technician after a week of raising the complaint. He never showed up to fix but closed the ticket.


I am pretty dissatisfied with the service.


Kutchina Flora Chimney Poor Service
Jul 29, 2014 09:00 PM 24820 Views

Is there any body have Kutchina Flora Chimney. If yes please let me know how is the service after sale. I had purchase last year. My Chimney not functioning.


I had called this service center several time. But each time they are giving a random date any saying our service man will come and check. But no result. I am really fed up from the service. Any body know any service man number for the Kutchina Chimney service. then please share me the number.


Bangalore India
Dont buy Kutchina under any circumstance
Jun 21, 2014 07:32 PM 26216 Views

Please read my complaint details:


-


Dear Sir,


The above mentioned complaint was given on 16th June. However, no servicing has been done as of today(21st Jun). We were informed that your service personnel would be coming down today and even after repeated calls no one has helped us out.In fact your service personnel has not answered our calls.


Since you have virtually refused to rectify a problem which arose during warranty period, please inform about the next legal steps which we can take as per your policy norms.


Waiting for your confirmation,


Thanks,


Saugata Das


~Kutchina Flora – Small Power Pocket~
Aug 17, 2013 09:04 AM 54968 Views

I had been in search for a kitchen chimney for quite some time for our second kitchen. This kitchen being integrated with the dining room would require proper ventilation to prevent the room from getting stuffy and smoky. My hunt for the varied brands began. A quick search over the internet and a small market survey yielded the results; I shortlisted the major brands – Faber, Kutchina and Glen.


Faber: Their website is beautifully furbished and so is their brick and wall showroom. I was contended. All the products under display were properly laid out and the sales person was ready to answer all of my queries. The sales persons were informative of all features and specifications of each and every product. The low end models lacked fit and finish while the high end models were glossy and stark. The salesperson was advising me to go for manual cleaning model against the auto clean one. Their excuse being that manual clean was more durable/easy to maintain in the long run. But manual clean can be tedious and can be a hassle – hence I decided to go for the auto-clean ones. Other than this the sales person was repeatably boasting of their brilliant after sales service which really struck a chord in me. I decided to verify their saying.


My purpose for rejection: I contacted a few close relatives of mine who were using Faber chimneys and to my utter shock they advised me against buying Faber chimneys. Reason being clear lack of after sales service, professionalism and loot/arson of money for parts - frequently. I was dumbfounded!


Kutchina: Frankly speaking, their website is not at all intuitive, lacked proper information and was immature – I was not moved. But every home I visit and every electronics shop I visit I tend to find Kutchina Chimneys being used/displayed/advertised. I was contended – visited the electronics store near my home immediately to check out their range of products. Checked the display and specifications of the Kutchina products under display. Sturdy models, interesting design, good ergonomics and basic features complimented my purpose and hence I decided to go for this brand. Shortlisted few models – Flora (13K) and Florentine (15K).


Glen: Most of the shops I visited kept models whose range started from 16K onwards. I did not want to spend a fortune on a kitchen chimney. In addition to this, I was not aware of Glen after sales in Kolkata hence was not much interested on the product in the first place.


About the Product


Deal: I called up and visited two or three reputed dealers. All of them were ready to offer discounts ranging from 500-1000 INR based on spot payment. I fixed up a deal with one renowned electronic Shoppe in Kolkata. The salesperson initially quoted me a price of 13K for the Flora model. I buckled up a friend of mine who was also interested to buy a kitchen chimney for their kitchen. After much negotiation, we settled in for a deal of 11,800 INR for the chimney. :)


Installation: Installation and setup was neat and clean. Their service professionals were knowledgeable and knew what they were doing. I was impressed by his work.


Product Performance: The chimney is well built and sleek in design. Fit and finish is top notch! It houses a twin suction chamber which has an 800m3/HR suction capacity. Good for a family of 3-4 members. Beyond that a 1000m3/HR is recommended. The chimney is embedded with a kitchen light which is really useful at all time of the day. Fan modes come in low, medium and high to suit all types of cooking. Till date the chimney has been very effective in circulating the exhaust air out of the kitchen/room. We are really satisfied with its pro performance.


Design: The Flora model comes in charcoal black color with few white plant vines which really adds to the contour. The entire setup looks appropriate with a white/grey background. Maintenance: The chimney is equipped with auto-clean technology. Hence the hassle of manual cleaning is not there. Every month auto cleaning is done by press of a single button – child’s play! The excess oil from the machine and motor gets collected in the fiber oil collectors provided with the machine. Other than this the company provides 3 free services in a year and the motor comes with a warranty of 10 years.


Goofs: If you are on the spree of purchasing a kitchen hob/chimney, try not to purchase it from the authorized dealers. They generally quote a much higher price and give discount only on the MRP. The same product would be available in most third party electronic stores at a much competitive and discounted price. I would definitely recommend this product to others.


Any questions/feedback is welcome. Thanks for reading.


~Somjeet~


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