Hello guys, I have gone to this Kulhar Chai restaurant two days ago for having dinner as I came very late to home and didn't want to cook by myself.
Food and presentation: the presentation of the food was not quite convincing and there was nothing innovative in their presentation, rather it was very ordinary and simple. The food was not well garnished and personally, I am very concerned about the presentation of food so this ordinary presentation just pissed me off. The quality of food was also not very good as it contains a high amount of oil and spices which are very unhealthy for any human. They were also not cooked well and seemed raw.
Ambience: The furniture was not well cleaned and there was dust present on it. They were not comfortable either. Tablecloths were also very dirty and stinking. Although the interior design of the restaurant was good, the furniture was not matching with it.
Customer service: The manager of this restaurant is very irresponsible and he also misbehaved with me when I complained to him about the bad quality of food which they served me. They were very late in completing their order and also were not paying attention to any of the customers.
Value for money: All of the items on their menu is very expensive and the kind of service which they provide, they just don't deserve that amount of money for their food. They didn't even provided free water for drinking and compelled me for buying water from their restaurant. They charged very high for their food but in return, they served very low-quality food and no service to me.
I completely suggest everyone to not to go to this restaurant ever because they are just concerned about making money rather than providing quality food and service to the customers.
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