Kotak Securities

Kotak executive opened 2 new accounts with existing email I’d, now my old account blocked due to same email I’d used multiple accounts.

My only question if it will block then why their software allows to enter same email I’d

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Kotqk Securitoes app is not Enjoying use bcz verry problum of there.I purchase share but every time not margin balnce

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Kotak securities bank ek number ka fraud hai es bank ke employee bohot bade dalal hai en sab ka kaam hota hai logo ko lutna or paresan karna en logo ne bina puche hamse form pe sign karwa diye or salary Aate hi 5000 kaat site es bank mai talal lagwana hai

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Called multiple times to support and not helping to stop the demat account at least to stop the charges. If the user not logged into the account at least they can deactivate their account with in couple of months. I have not even logged into the account since 8 yrs and don't have details. Asking them to close. Now they are saying to pay the amount every time the charges are increasing.

Such a worst product and services. One of their executive making fool customer to their to save their jobs and target. They said nothing will happen and no charges. Not even explained this situation also that their will be charge if you will not log into the account for long yrs.

Please stop making fools or take action against those executives who are making fool to their friend and family.

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Agar aapne account open kar Liya hai too fast close it because these are the 100 percent chore they all are theft A-Z person Including dealer all are theft aap Iss se aacha too aap paisa daan kar doo Dua mill jayege par Inko mat doo CHOR

OR aap ko bta doo aisa Iss liye bool raha hoo kyu k Mera October ka loss tha 1850 ka or November ka loss tha 1650 ka or aab srif 1 din ka loss 3 December 2019 ka loss tha 1400 ka , CHOR ek bhi paisa nahiii choda choro ne

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Cheating they charged me 2400rs for every week.

Cheeting.

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They don't know the business, only sweet talks.

They should stop misguiding people with their tag line - double your money in 3 years.

They are only experts in charging you.

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Its time waiting and stressful to be a part of kotak securities. Portal is buggy, senseless charges, careless n immature RM & C. Care, offline processes which will suck your time and the foremost "No credibility of c. care RM" says or promised you 95 % chances are whatever they told you and when you actually do it it will be different.

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I just open new account in kotak sec. but I feel cheated by there representative mr. pratik doshi

they give false promises, adding so many other charges which is not informed before opening of account. dont trust kotak people at all.

in short not deserve for any star.

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No one actually takes care of your issues and there is no ticketing system for closure of any issue

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I wish I could give -10 score their service is pathetic and they just play with people money. I lost over 8 lakh rupees in just 2 months. Stay away from them. Only Kotak will be making money not you

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Very fraud company any time change brokerage plan....dont pay opening check 1 lakh or 5 lakh. Company change plan any time...

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Very poor and Torturous Service. I had given all required documents to excutive of kotak securities for demate account opening but they activated only cash segment, i did make call to their toll free number/ excutive again and again, they did not activated commodity and derivative segments, despite resolving my issue they demanded account statement again saying that previous one not acceptable. I gave my account statement again but still they did not activate margin in intraday trading in commodity segment. Even i took paid service and around 1100/-Rs. Deducted from my demate account. Its arounf three months have gone but still they are demanding more documents to activate margin in intraday trading in commodity segment. Even after aishwaryasingh23ment of Rs.1100/- and giving hard copy of all the self attachted documents, they are saying that your account is online opened, so they can not provide more than times of margin in commodity segment and that too after further document process.

Dr.Raj Kumar

Mail id: kumarsahni@gmail.com

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I have a been customer of Kotak PMS for last 2 years now and have been a night mare experience.

Net net local branches are just collecting funds for management fee purpose (which is whopping 30% for their stupidity)

Guess what? This fund manager is just playing with public money????? Shame on their understaning on finance market knowledge. They just don’t know how to rejig the portfolio.This is the sad state of the Portfolio advisory services of Kotak.I strongly advise folks to stay away from these guys. They really suck!

whether you win or loose, they get their due.

I have a been customer of Kotak PMS for last 2 years now and have been a night mare experience. I hold 2 PMS accounts and the investment is quite high. Unfortunate thing is that while signing the contract they promised the heaven and reality is Kotak cares a damn for their customers.

You feel like you are being taken for a ride with darkness into the system, none to provide transparency

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Kotak securities is the worst service ever, during account opening if you are buying securities account as trial, beware they are going to cheat you.

After 6 months of usage, I asked them to cancel the account and they have not registered the request. After 2 years they sent a mail to pay for 2 years. No intermediate communication and no SMS

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I myself called and informed Kotak securities of a ongoing debit that I had to pay.

It was because I had forgotten of opening an account years back.

The response from Kotak securities was not even human.Their customer doesn't even know how to serve an customer and they expect the customer to visit the home branch for any changes or account closure, if it's the case whats the need of customer service centre.

I regret having opened an account with Kotak.

I have cleared my balance with Kotak but they are not willing to close my account.

They demand me to visit home branch or send courier.Im unable to do so as I reside abroad.

I wish Kotak understand the technology age we live in and uplift their ignorence about digital age.

Kotak should understand that they cannot force an customer to be with them and take advantage of the customer circumstances.

Pathetic!!

Doesn't even deserve a star.

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I don't even recommend this kotak securities, they charge us money more than other dmat a/c . and they don't tell us abt this charges before.first they will say all are free and later they will charge money .uh happy with kotak securities . best to go with other a/c's

These are charges sent to my mail by kotak securities:

Dear Sneha Karumuri

Thank you for giving us an opportunity to assist you.

As per our telephonic conversation we wish to inform you that the brokerage structure for your account is as follows:

A) BROKERAGE:

1) Cash Segment:-

Brokerage calculation for cash segment is QuantityPrice per sharebrokerage%, where rate of brokerage is as follows

Delivery: 0.3% of transaction value or Minimum 0.03 Paisa per share or Rs. 21 on both the sides(whichever is higher)

Intraday: 0.03% of transaction value or Minimum 0.03 Paisa per share or Rs. 21 on both the sides(whichever is higher)

However, at any point of time the amount will not exceed the exchange prescribed limit which is as under:

The maximum brokerage chargeable by a Trading Member in relation to trades effected in the securities admitted to dealings on the Capital Market segment of the Exchange shall be 2.5% of the contract price exclusive of statutory levies.

It is hereby clarified that where the sale / purchase value of a share is Rs.10/- or less, a maximum brokerage of 25 paisa per share may be collected.(Applicable to cash segment only)

Further, Brokerage will be applicable as per your brokerage slab. Further, the brokerage generated can be checked in the contract notes as well as in the ledger.

http://www.kotaksecurities.com > Login to trade > My Investment > Transactions History > Contract notes

http://www.kotaksecurities.com > Login to trade > Reports > Simplified Ledger > my ledger

http://www.kotaksecurities.com > Login to trade > My Investment > Transactions History > Ledger

Below is the mention path were you can view the example of brokerage calculation:

http://www.kotaksecurities.com > Login to trade > Customer Service > FAQs

B) STT AND OTHER CHARGES:

Also, whenever, the transactions(Buy/Sell) are done in your account, the brokerage is applicable along with GST, Securities Transaction Tax and Other charges for the same.

Further, GST is charged at the rate of 18% of brokerage on Transaction charges.(from 1st July 2017 GST will be charged at 18%)

Securities Transaction Tax(STT) on the securities market transactions is as under:

STT @ 0.1% on all delivery(purchase and sale) trades in cash market.

STT @ 0.025% on sell leg of all non-delivery trades in the cash market(Equity Shares and units of Equity Oriented Funds)

STT @ 0.001% on sell leg of delivery trades in Equity Oriented Funds.

STT @ 0.01% on sell trades in the futures contracts

STT @ 0.05% on sell trades in the options contracts

STT @ 0.125% on buy trades in the options contracts when the option is exercised - GST, STT and other statutory charges are as per current rate.

Below is the rate of other charges:

Other Charges – Cash segment - 0.0236%

Other Charges – Equity Derivative segment(Futures) - 0.004897%

Other Charges – Equity Derivative segment(Options) - 0.062717%

Note: Stamp charges for Options is charging on Strike & premium Turnover.

We would like to clarify that other charges represents a consolidated charge towards providing various value-added services such as Trade Confirmation SMS, Electronic account access, Portfolio Tracker, access to research reports, market news SMS and towards defraying Member’s Statutory/Regulatory liability for the client’s trades. The BSDA account holder will be levied AMC as per regulatory norms i.e. for stock valuations upto Rs.50, 000/- NIL AMC and for valuations from Rs.50, 001 to Rs. 2, 00, 000/- yearly AMC of Rs.100/-, plus applicable taxes.

Also, the Depository Bill includes charges under various other account head such as Dematerialization, Rematerialization, Market Transactions(Sell), Off Market Transaction(Sell), Account Maintenance Charges, Pledge Charges, Invocation Of Pledge, Borrowing Of Securities, Custody Charges and Charges for Client master change intimation.

The Debit Transaction Charges for customers with Basic Services Demat Accounts(BSDA) If he Sells or Transfer any stocks from K-sec Demat account than Charges Applicable for shares outgoing would be Rs.44.50+ Rs.4.50(NSDL Charges) or 0.06%+ Rs.4.50(NSDL Charges) whichever is higher.

Note: + 18% GST

Amount of Debit Interest Rate applicable No. of days / 365

(50, 000 23%) (3/365)= 94.5205

You can refer the schedule of charges for your account through below online path:

http://www.kotaksecurities.com > Login to trade > Customer service > Schedule of charges.

For any further assistance you may call us on our customer service numbers mentioned below: 1860 266 9191

Or you may write us back at service.securities@kotak.com

We trust that your query has been addressed satisfactorily.

Regards,

Monisha Naidu

Kotak Securities Customer Care

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The worst customer service ever received. Needed to close my account. Their customer rep tells me to write an email. When I do so, they refuse to accept it and ask me to submit a form at their branch. They say internal change with effect from they don't know.

PS: Every other broker that I know of accepts email for account closure.

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PLZ DO NOT OPEN DEMAT HUGE BROKERAGE CHARGED BY KOTAK.SMALL TRADER PLZ IGNORE KOTAK SECURITIES. DO NOT OPEN.

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I never and ever recommend any one to Ktk security.

Reasons:

Calls are worst never get target achieved.

Brokerage heavy . I don’t know why they are charging under “ Towards statutory and other charges “ along with heavy brokerage. For my 3000rs profit after all the charges I am getting 446. So what’s the point in trading.

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