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Kesineni Travels - Hyderabad Image

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29%
1.58 

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Kesineni Travels, Hyderabad Reviews

Not so good but OK
May 24, 2017 05:03 PM4463 Views

Kesineni Travels is one of the oldest bus operators ion Hyd.I used to travel by this bus a lot in the past.What a find is the driver's or the helpers in the bus don't treat customers properly.Buses, i must say are excellent, buses in the sense I must be talking about the volvo coaches, they are well maintained as well.Bus fare is also relatively low as compared to the Govt.buses of AP or TS but the way they drive at night is a cause for concern.All in all, it is OK


0141mec108MouthShut Verified Member
New Delhi India
Fault tour guides.
Dec 31, 2016 01:10 PM5787 Views

I want to share my first experience about this company service. I like this company facility and its facility is very useful for us. I was not satisfied this company service because it company's guides did not give proper direction and not punctual for the time because it Volvo stops much time on the way without any information. This company's tour guides language are not understandable.


If you want to use this company service, please think again because its price is to much and service is very faulty.


I suggest to this company manager, sir please, provide training to tour guides and improve commutation skills. I hope, I will get good service in future.


vpsreddyMouthShut Verified Member
Hyderabad India
POOR SERVICE
Nov 03, 2016 09:55 AM6903 Views

Hi Friends, I was enjoying travel with Kesineni 1 year before. I frequently travel in Hyderabad to Madurai route. It was very good 1 year before. But now they become very worst. no punctuality, no soft behavior with Staff.I would like Kesinesi to comeback to their original form. Nowadays they more focused on fuel efficiency like government buses. I request the management to take care of passengers too. Compare to other competitors, Kesineni takes 15% extra travel time. Its very horrible.!Thank you, have a nice day.


YOUR RATING ON

Kesineni Travels - Hyderabad
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Kesineni has no standards
Jan 17, 2016 07:38 PM15743 Views

I was travelling from Manipal to Hyderabad. First this bus arrives 30 mins late. All this while I am trying to get in touch with them, the phones are ringing but no one cares to pick the calls.


The seats are damn uncomfortable and after a terrible nights sleep finally, finally we arrive 2 hrs after the scheduled drop time.


And then suddenly the guy announces that they are not going to Lakdikapool and drop off nearly all passengers on the outskirts of Hi-tech. All Hyd people will know how fuck*n far off that is. No pick-up van no nothing. the driver points to some area and tells us to catch a bus. This bus is awful. And who gave kesineni 4 stars in makemytrip.com? LIARS! It deserves 0. Disgusting ppl, totally misled me


Drop point is remomved as per their wish-Worst Exp
Dec 14, 2015 02:49 PM17970 Views

I booked Kesineni Travels from Hyderabad(Kondapur pickup)  to Bangalore(Drop point-Majestic). Seat nbr 37F, bus nbr KA01AA3593 TIN: THD428767336. Seats are not good they are hard. when I got down, I have body pains. As per pickup point, the bus arrived on Time and I boarded but they skipped Majestic Drop point and was saying get down at Hebbal only, there is no Majestic drop point. They behaved in a reckless manner when asked. I was new to bangalore & had fever as well. I had to get down at Hebbal only and went to Majestic on my own.


I AM NEVER EVER GOING TO CHOOSE KESINENI TRAVELS AND I AM BRINGING THIS POINT UP SO THAT NO ONE SHOULD SUFFER THE WAY I DID.


Read my id ! Self Explanatory i guess?
Nov 17, 2015 11:20 AM20113 Views

Hello Everyone,


I would like to tell you how ridiculous this f*cking stupid bus service is.


But I bet you already know that.


For the users who are having a vivid imagination about this insane god forbid bus service, let me enlighten you ignorant baboons.


Firstly,


These morons do not care about you once you book the ticket. They pre-pone/postpone/cancel/do what they want and never bother to inform you.  These lousy bast*rds should be off the bus radar.


The only thing . mind it. ONLY thing good about the entire service is. Comfort. or wait a sec. NO! FCKING NOTHING IS GOOD IN THIS STUPIDSS BUS.


Cheers to all jobless fans of kesineni.


screw you all!


Too bad there is no HALF STAR!


Poor Service with rude customer service. Pathetic!
Sep 30, 2015 07:41 AM22791 Views

I had booked two sleeper seats for my travel from Hyd-Goa on Sep 3, 2015(redBus Ticket - TH9X24263745). On Sep 29 I got a call from Kesineni stating that their administrator office has cancelled the bus service and they take no responsibilities of the inconvenience caused.


I have back problems for which I had booked a sleeper bus. When I told this to the customer care they advised me to handle this situation on my own and they hold no responsibility. Now I had to cancel all my booking, hotel reservations/return tickets just because of Kesineni Travels. I am really very upset and agitated with such kind of an experience.


It is too waste service
Sep 12, 2015 10:25 PM22688 Views

They collect money but they didn't show interest to service. They didn't share any contact details. Even we get numbers from red bus they didn't pick call. It is too waste service. Not at all suggested.


They collect money but they didn't show interest to service. They didn't share any contact details. Even we get numbers from red bus they didn't pick call. It is too waste service. Not at all suggested.


They collect money but they didn't show interest to service. They didn't share any contact details. Even we get numbers from red bus they didn't pick call. It is too waste service. Not at all suggested.


Hyderabad, India India
Up close and personal time with the BED BUGS!
Sep 08, 2015 07:52 PM23502 Views

I have used this travels before and had a decent experience. But there is something up with buses to Goa? Or just the entire sleeper buses?


We booked for a lower seats but someone requested us to exchange them to upper seats. We were generous enough to do that and boom! I almost lost my memory as I was banging into these rods and the everything else even when there was a TINY BUMP! It was 14 hours filled with OUCHES.


Then during the return we had the lower seats but unfortunately they were in the last and bam! Bed bugs say hello to you while you are struggling hard to sleep within this entire screwed up drive.


The blankets were filled with bugs and I had to keep scratching myself . looking for the bugs and they are everywhere!


I keep aside the f'd up blanket and request the bus facility to provide me another blanket because obviously the A/c was way too much and they were broken so no one could have stopped them from freezing your head to toe!


The facility reluctantly nodded their heads left to right without saying a single word! I repeat my question again and they say NO EXTRA BLANKETS WILL BE PROVIDED. ADJUST WITH THE ONE YOU HAVE! I showed them all the rashes over my hands and legs and they leave without responding!


I had to adjust with a tiny scarf I had and again the bugs attacked me later that night and this time there was blood. Since the beds were white, the stains were pretty clear.


Do I hate kesineni? NO. Will I travel in their sleeper or semi sleepers again? HELL NO!


There is a lot of space for improvement and THEY GOT TO CLEAN THE DAMN BUS BEFORE EVERY RIDE. Specially if they are charging bloody 1500 per person PLUS TAXES!


AshvenMouthShut Verified Member
Bangalore India
Worst Travel Operator..Try only if only no option
Aug 20, 2015 12:15 AM24591 Views

I recently made a travel with Kesineni travels, the journey was worst I boarded the bus at night 12:00 AM and the bus is Volvo and they have not even offered the water bottle and they were charging 1000 rs for the travel.


The bus is in OK condition and doesn't have proper suspension.Actually my destination is Silkboard in Bangalore, but the driver stopped at KR Puram which is nearly 20 kms before my stop.


This made me spend again 250/-Rs from my pocket to go to my location and the travel time is also more. They never care about passengers comfort or any thing, despite the location they will drop on what ever the location they want to drop.


The blankets provided in the bus are not good and giving bad odor. Only travel with them if do not have any alternative bus operator for you. I really didn't like the bus journey with Kesineni travels.


Worst service
Jul 02, 2015 06:36 PM26042 Views (via Mobile)

This bus service is the worst of all.There is no coordination between the office and the bus drivers.Buses aren't on time.


The bus stop keeps changing and the passengers are made to wait.I am sure I will never recommend this service to anyone.VRL is much better than kesineni.


Can visit again
Jun 28, 2015 01:39 AM26197 Views (via Mobile)

Kesineni is a very good travel agency.I have personally experience I travelled on kesineni bus.


Wow the bus was very neat and people are polite to passengers.and the bus was on time to at boarding point.i will defenetly travel in at this travel next time


Hyderabad India
Poor and Untimely service
Jun 19, 2015 03:33 PM27261 Views

I took the VL 168 bus from Hyderabad to Bangalore. The bus was supposed to arrive at 10:25 PM as per the message received on my mobile but it did not arrive until 11:30 PM and broke down midway near kurnool and all passengers had to be moved to an other bus after waiting for 3 hours.


The staff behaved as if this was a routine affair which many passengers believed was true. The bus reached marthali in Bangalore only at 12 PM .


Hyderabad/Secunderabad India
Late pickup & No facilities
Jun 12, 2015 05:48 AM27866 Views (via Mobile)

Yesterday evening I was supposed to pickup at 6.30 pm but bus has reached at 7.40 pm and no correct information was available with the guy sitting in their gachibowli office.


Now bus is running very late. Also LCD screen are not working& no entertainment. They have charged 1, 900 which is higher when they are not  maintain. I will not prefer kesineni travels in future.


hyderabad India
Worst experience ever, dnt go for it u will regret
May 27, 2015 01:34 PM28838 Views

I travelled from Hyderabad to Banglore yesterday(May 26th 2015) the pick up was at 10:35 PM but the bus arrived at 11:45 PM and when I called the redbus operator he nor the kesineni operator was helpful in finding the pickup location.


The pick up location provided in the message was actually not existing in Jadcharla. We had to walk 2-3 kM all the way midnight looking for picup point. The bus arrived very late(1:15 hrs) and no proper response was given when called customer care. And Worst part of all - The bus cleaner who puts the luggage in bus scared me to death by holding my leg in the middle of night at 2:00 AM.


I screamed like hell and could t sleep after that. He supported his action by saying that he was sleeping on the path and while waking up he touched me unexpectedly. This is not at all beliveble and pathetic. never ever im going to choose kesineni. He cleaner didnt even care to apologize me.My Parents who came to board me the bus were suffered in the midnight to go back home and due to the delay of bus. Minus rating from me.


Hyderabad India
The worst ever, Dont ever choose. Minus rating
Apr 29, 2015 10:17 AM30527 Views

I booked the ticket from hyderabad to ahmedabad for 27-Apr-2015. The shcedule departure time was 15:30 morpheushumanwever the bus came@ 17:30. Most of their displayed customer care numbers 040 - 44771777, 9959 111 777 are either invalid or smorpheushumanws busy all the time. 1


5 times I called & Finally the call was picked by lady & she toled that the bus will come within 10 minutes. there 10 minutes= 1.5 hrs. They charge the premimum rates 2300/-(this rate is equal to premier service rate from bahgalore to ahmedabad by Sleeper Volvo Bus) & dosent provide the charger plug in bus. The condmajeechaon of their volvo bus is like local city bus. finally the bus reach to the destination by 5 morpheushumanurs late.


Bangalore India
Terrible service
Mar 31, 2015 12:28 AM32371 Views

I thought Kesineni was a good travel company since it seems so popular, and I booked it for my Blr-Hyd-Blr trip, but the service is horrible.


Their pick up points are vague and difficult to find. The number they provide to call is often busy or invalid. They do not call the customers when they reach the pick-up point, they leave them and go ahead.


In my experience, the driver/conductor was very rude and refused to give proper directions. Instead of providing clear directions, the driver spent a lot of time shouting over the phone about how people were delaying him by 10 minutes. Even on my return journey, the van was late to the pick-up point and it was very difficult to find. When I tried calling the driver's number, the phone was switched off. When I tried calling the company's customer care, they repeatedly disconnected. It was a headache trying to find the bus. I almost gave up and booked another ticket.


Moreover, me being a woman, the driver had a huge problem that I was choosing to sit in the back seat with a bunch of guys. He repeatedly shouted at me to change my seat but was not able to tell me why I should change it. He declared that ladies should sit in ladies seats only. I found this attitude very irritating but not surprising. I continued to sit in my own seat and finally told him that it will not be his fault "if anything happens." When the bus stopped for dinner and the driver saw that I got down to have a smoke, he asked me why I am bringing cigarettes & lighter on the bus(I bought them when I got down). All in all, I did not care for the bullying coming from him.


The buses are comfortable and clean and they stop at convenient places for dinner etc. but the customer care and the general behaviour towards passengers makes me feel that there are much better options out there. I don't pay 1500 for a journey to be yelled at, bullied, spend half my time running around the city looking for the pick-up point and then be asked to play a constant musical chairs shifting from one seat to another for no good reason. I am sorry, I cannot recommend this travels to anyone.


hyderabad India
Left in between nowhere - Irresponsibility
Mar 13, 2015 03:21 PM33677 Views

Email to Kesineni travels and no reply.


"Dear Who-So-Ever reading,


I had booked a ticket on your bus from Mangalore to Hyderabad VL151(KA01-AA-5546) which left Mangalore on 10 Mar at 1500h. The bus developed multiple mechanical issues on the way and finally broke down completely near Raichur at about 0600h on 11 Mar. Kindly note that 0700h was the arrival time at Hyderabad.


I accept that technical issues happen but the way your company has handled it is deplorable.


The driver was a lone driver. there was no spare driver in the vehicle.


The contact numbers we had(9686125555, 9959111777 and another) were picked up by people who didnt even know what to do. One guy even told us that the company doesnt have a policy to compensate or send another vehicle. One person from your office had the audacity to call up the driver directly and told him to convey to the passengers to make own arrangements.


the passengers included 6 senior citizens, 5 ladies, 01 heart patient. 03 people missed their visa interviews and one guy missed his job interview.


one passenger missed his international flight.


If your staff had co-operated at the first instance when the driver as well as the passengers tried to contact at 0200h and despatched an alternate vehicle, these loses would never have occurred.


Another observation is the fact that the other bus which runs on the same route(VLSPECIAL1) was less than half full but refused to pick up the passengers from the broken down bus.


I expect you to contact the undersigned at the earliest and necessary compensation be made to the passengers at this kind of service from your end.


"


Visakhapatnam India
Kachra travels = Kesineni
Mar 08, 2015 06:14 PM34061 Views

Worst ever travels I have ever seen.i had a very bad experience.i booked a ticket(window) and my seat was very much behind and seat beside me was vacant. I had my dinner and slept.at around 12. I saw someone sat beside my seat and that person was bus cleaner.


He misbehaved with me. I took him as he was customer but not cleaner all of a sudden bus staff has come and made him to get out of that seat. I threw his bedsheet.i was really pissed off. In the mrng I straight away went to  driver and complaint about him.


That idiotic driver instead of throwing that cleaner out he asked me to get down at Dilsukhnagar when I had to get down at Lakdikapool. I told I won't and I got down at lakdikapool. When I was taking my luggage, driver apologized to me and gave me a num(9966618201) to complain against the cleaner but that number wasn't working.


I have even given my review directly under Redbus.in>Kesineni>Reviews but they haven't published my review. How cheap of them. Literally I am very much pissed off even today.


Avoid this travels
Mar 07, 2015 09:25 AM32060 Views (via Mobile)

In the past 5yrs I've booked 2 tickets with them and both the times they left without picking me up.  First time I was in one of there office and after confirming with them that the bus will take time I moved out to draw some money and in 5 mins after my return the office guy says that the bus has gone 15kms ahead.


Second time today.  They informed me of that the  point is opposite kalamandir near marathahalli and went from another route.  I tried calling the driver from where I got the call and he cut my calls 15-20 of them.  I called the office and guy said he will find out and call me back.  He did not and when I called them no one answered my calls again 15-20 of them.


YOUR RATING ON

Kesineni Travels - Hyderabad
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Recent Questions and Answers on Kesineni Travels

500

why your drivers switching off engine and ac during dinner break at midnight, it is causing inconvenience to the sleeping passingers

Sep 10, 2013

By: brahmakreddy

Answers: 1

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