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Home > Travel > Transport > Tour Operators > Kochi Tour Operators > Kerala Holidays - Cochin
Kerala Holidays - Cochin
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Before going to depict my own experience, I had gone through many reviews.some were adverse, some were appreciating. First of all I would like to give thanks to Mrs Arunthatthy Madam, who had remained very cooperative and had satisfied ours queries since the period of sending my inquiry to the end of ours tours.She has been taking care of ours all comforts from the starts of our journey. We were four families.House boat staff were also good and cooperative.There was a kid in our group, to whom they has provided a milk without any charges and allow ours groups ladies to prepare the food for the children of theirs own taste.Especially the Driver, Mr Anoop, he was very punctual and calm.Special thanks to him also. There is a scope for the improvement of the food quality, specifically Hotel Tea-Castle. Boiled eggs advised to be included in the breakfast of every Hotels. Overall the tour was at satisfactory level, secure, excellence.At the end I once again give thanks to Mrs Arunthatty from the whole Group to organize such mesmerizing and safe Tour.
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Kerala Holidays has excellently executed the tour program. At every stage of tour they are in touch with us. Arrangements at hotels and house boats are extremely well. Mr. Albin Executive(Operations) deserves special congratulations for his extended support. We will definitely contact Kerala holidays for future trips without a second thought.
Had a very good expierence. Good drivers and staff. Shambhavi was co ordinating with me to understand my requirements and provide me with the package and other details. Our driver Roy was very kind and polite and helped us in sight seeing.
Overall they provide very good service.
Only the house boat was not good. It needs maintainence and renovation as toilets were stinking.
YOUR RATING ON
We are taken group family tour package with kerala holidays. It was a great enjoy in kerala. All hotels are good. Bus services is too good. We are facing some problems at kumrokom in house boat. Some room service problems in hotel jasmin palace at kovalum. All most we enjoy our trip with kerala holidays private limited.
Got reference of Kerala holidays from internet while working on holiday plan for Kerala. Since first interaction looks very positive and our experience is very good. Thanks to VK Anu in giving detailed itinerary and plan as well as Jelith to take it further for coordinating and helping in hotel change during on going tour. Suggested Hotel and cab arrangement is very good. Team used to be in contact during tour also.
Just a small suggestion that it is good to give some more inputs or discussion on hotel location where it is far away and sight seeing closure days so that some may not miss things they want.
Overall a great experience. Thanks Kerala holidays for wonderful arrangement. Definitely recommended.
Excellent service provided by Kerala holidays private limited. Amazing resort at Munnar and Kumarakom . Value for money and worth booking through kerala holidays. Keep it up.
Our experience was very good, all the hotels we stayed in were upto the mark , the staff of the hotels were very helpful and polite , Our driver was very nice, tried to cover all the places to visit.we are extremely happy with our trip.
Extremely satisfied with the Kerala Holidays team. Mr. Albin from the Kerala Holidays is very polite and quite responsive for customers queries. Hotels in package itinerary was like kind of 4-star hotels. Driver was also highly supportive. l would like to suggest to go with Kerala Holidays package tours if you are planning to Kerala.
They were professional right since the initial communication. We were picked up at Fort Kochi and driven to Munnar, then to Thekkady, to Allepey and drop at Kochi airport. The driver spoke good English and he was very particular about keeping the car clean, putting newspapers on the floor for the rainy muddy shoes, and insisting we take of wet rainy windcheaters when seated inside the car. The AC was at a good level. We got a central hotel in Thekkady which was useful to walk around in the evenings for dinner etc. The staff was in touch throughout the five days and was concerned when the extra mattress in triple sharing room in Hotel Archana(Munnar) was too narrow. We were upgraded to a family room at the next hotel in Thekkady. It was appreciated. Our driver was nice enough to take us to Munnar town and even pick us up once we finished exploring, shopping and dinner. As three women, it was very safe and he drove well. He convinced us to watch Kalaraipattu show in Thekkady and we didn't regret it. Very interesting performance. The house boat staff at Allepey were so sweet and helpful, and cooked delicious meals, They didn't pressurise us to buy a lot of fish and prawns when the boat docked at a village. We bought some prawns and they prepared it wonderfully. When we docked at 5 pm, they arranged a rickshaw to take us to the Allepey main beach and get us back, at a reasonable price. On the last morning, we were dropped in time at Kochi Airport. Despite the heavy traffic, our driver drove expertly. I am very happy with the services of Kerala Holidays, and would recommend friends to go with them. GN D'souza
Wonderfull experiance with keralaholidays.
Rooms are neat and hill view is amazing
Room services and restraurent services are wonderful.
Driver is helping us to know the local places and foods very friendly too...
Trip arrangement are very clear and cost effective
Suggestion : including of safari trip even more helpful to the guest.
I got in touch with Kerala Holidays through another friend of mine who took their assistance for his Munnar trip recently in May 2019. From the time I got in touch with Ms. V.K. Anu until I was seen off by Mr. Jelith when our trip came to an end on July 13 2019, my family and I enjoyed KHolidays’ hospitality every bit. The team of Anu & Jelith were very receptive to every changing request of ours and ensured that our requests were met to our satisfaction from time to time.
However, A few suggestions to help them improve customer /guest experiences:
De-list or downgrade a few resorts/hotels that don’t deserve to be “5-star”
Inform the guests in advance about unforeseen events happening in the tourist hubs;
Suggest a different experiences than following the routine places of visits;
Driver , though he was punctual, polite and helpful, should be more enthusiastic in encouraging guests to visit different places with him than discouraging them from visiting a few places as “there is nothing to see” or trying to assign guests to an external Safari at additional expenses
Car neatness ( internal cleanliness, better smell with a fragrance etc.) must be looked into
Hope the above would be taken positively which I’m sure will go a long way in vastly improving guest experience.
I would recommend Kerala Holidays aka KHolidays to all first time visitors of Kerala to get a glimpse/taste of the Malabari greenery & hospitality.
Thank you
Very good experience. We travelled from munnar to thekkady then to Alleppy. Everything was well arranged and especially the driver Sony was so professional and friendly in guiding us throughout the tour.
Excellent hospitality.Services provided were upto the mark and also very friendly driver and staff.Thankyou kerala holidays for making our trip memorable.I surely recommend everyone to give them a chance to serve you.
The trip to kerala was an amazing experience and helped us to explore the traditions. The driver was very friendly and the accommodation was decent. Will love to recommend this trip to everyone
God's Own Country. Just felt it during the trip. The arrangements and accommodation was perfect as per our requirement. You guys did a great job for the vacation period. Driver Shan Bhai was also very helpful and guided us in right way. I ll definitely share about your packages with my friends and family. Imfact I have already shared your contact details with one friend. Thank you Mr. Jelith for giving us such a great trip and thnx to Shan bhai also.
This was my second bookings with Kerala Holidays, and believe me the company is very professional in there work. The hotel allocated was wonderful, the vehicle and driver allocated were very good. The driver knows all the site seeing places, the company officials are were polite and humble and constantly follows up with visitors which are on tour. I want to particularly Thank Mr.Rijosh, Mr.Albin, our driver Mr.Nazir for all the help extended, and it was a wonderful experience taking tour with kerala Holidays. Keep up your good work guys...THREE """ CHEERS """. Thanks one an all......????
It was indeed a very good experience with your entire team, we enjoyed to the fullest. Some of the things need to be rectified which I already communicated to the staff, apart from that we had a wonderful time, everything was just perfect. Driver provided was very gentle and nice human being. Overall it was truly a blissful holiday. Thanks and regards to the team of Kerala Holidays. Keep growing.
Right from email enquiry, Kerala Holidays haas been quick to respond and fix the programme. I talked to them on phone and got some changes done to suit our requirements. They were very accommodating and understanding and adjusted the tour according to our need. They gave a detailed 10 day itinerary before arrival
We were properly received and all hotel vouchers were handed over and explained. We were put in our car(Innova) and introduced to Mr. Baiju, our driver. They arranged good hotels and we didnt have any complaints. Midway through the tour they called up and enquired if there were any problems. Baiju was simply great and he has good knowledge of the places and routes. He is good in English and passable in Hindi. Thank you Mr. Rijosh and Mr. Albin. I would strongly recommend Kerala Holidays to anyone who wants to have hassle-free trip
We booked 6N 7 D tour via Kerala holidays.I was fantastic experience. Allhotel Properties offered were class.Vehile were in excellent condition. Drivers were polite & Iternery covered all major points.
Would surely recommend&like to go again with Kerala holidays
It was very great and nice experience with Kerala Holidays. thanks Ms Anu and Kerala Holidays for memorable trip. Hotels included in package were great. specially Aranyaka Resort munnar. from start to end of trip our cab Driver Mr. Sivajith was so helpful.
Showing: 21 - 40 Reviews on Kerala Holidays
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